Truma Limited

17/08/2026

🤩We have a special person visiting us today🤩 elliewarnerhair is dropping off her 1960s caravan for a full revamp into her new hair salon💇‍♀️. Of course she will need our CombiNeo 2in1 heater for endless hot water to keep her customers happy! Throw in a Saphir air con and she’s ready and rolling ⭐️💪🏽

09/07/2026

📣🏃‍♀️SPARTAN RUN UPDATE📣🏃‍♂️

We were all ready and raring to go earlier this week for our 5K Spartan Run on Saturday however Mother Nature had other plans! With the high temperatures we are sad to announce that we will not be taking part but have deferred our place to next year. Don't worry, we're not getting off that easy! We have set each of our team a physical challenge to complete in the next month.

All donations we have gratefully received will still go to the amazing 🌈

25/06/2026

🔥HEATWAVE WARNING🔥

If you've been on the fence about having an Air Con unit fitted, surely the weather this week has made up you mind! Go to your nearest dealer and demo our Aventa 2nd Generation roof-mounted Air conditioning system. So many benefits that will make your holidays much more comfortable:

☑ Lightweight
☑ Low noise
☑ New more environmentally-friendly refrigerant
☑ 5 year parts warranty

23/06/2026

💪We're at it again💪!

Fundraising for a much deserved charity who are in need of our support now more than ever 🌈 . Ten of our team are gearing up to tackle the grueling 5k sprint in a few weeks time and they'll need all the positivity they can get!

💰Please donate anything you can 💰 know that your generosity will go towards the wide range of crucial services offered by the charity.

Help Truma Limited raise money to support Rainbows Hospice for Children and Young People

27/04/2026

☀️Weather is warming up☀️, time to think about Air Conditioning in your van!

27/04/2026

⭐What our wonderful customers are telling us⭐

In a time when online spaces can amplify many different narratives—some of which may negatively impact team morale—it’s especially important to pause and recognise the positives. We truly appreciate hearing the good, and we’re grateful to our customers for taking the time to share their experiences. 💫❤️

02/04/2026

Partner spotlight: Truma

Heating, hot water, comfort systems — Truma will be with us at our Open Weekend (11–12 April) to help you understand your options and what’s right for your caravan and how you tour.

Full details: https://www.goldencastle.co.uk/open-weekend-at-golden-castle-11-12-april/

11/03/2026

📣iNet X panel - Check for updates📣

☑️Have your iNet X app on your smartphone open and be next to your iNet X panel whilst doing this
☑️Ensure your Bluetooth is turned on
☑️On your iNet X panel, click iNet X App
☑️Click Connect on your smartphone follow instructions to pair
☑️Once paired a notification box will appear to say Update required

There will be up to three updates required one after the other:

▶Panel itself
▶CombiNeo heating, Aventa 2nd Generation air con system and RV core unit
▶Error catalogue.

📞Call us if you need assistance on 01283 587960📞

04/02/2026

**UPDATED OPENING HOURS** Say Hello to our Customer Experience team here at Truma UK HQ, we have started 2026 with some fresh new faces; our new team members Gail and Jodie have dived straight into our comprehensive product training and are ready help with your questions, advice, and product support along with the rest of the team!

Our updated opening hours are:

🕣 Mon–Thurs: 8:30am – 5:00pm
🕗 Friday: 8:00am – 1:30pm

We’re here to make your Truma experience as smooth as possible.

11/12/2025

🚨 Winter Tip for Truma CombiNeo Owners 🚨
When temperatures drop, your CombiNeo 2-in-1 heating and hot water system needs a little warm‑up before delivering hot water.

👉 If you go straight for hot water, you might see error W429H: “Water temperature at cold water connection too low. Water heating not available.”

✅ Quick Fix:

Run the appliance in room heating mode for a few minutes.

Once the inlet water reaches at least 8 °C, hot water will flow normally.

Stay cozy, avoid the frost error, and keep your CombiNeo heater running smoothly this winter ❄️🔥

Check out our CombiNeo Quick Start guide here >> https://youtu.be/zhE3qJzN4kI?si=J7wEZLMyZshuu_4A