17/09/2026
⚠️ Had a call from “Openreach” about an urgent telephone or broadband upgrade?
The analogue switch-off is real—but the person calling might not be who they claim to be.
🚩 They ask who your provider is or assume you are with BT
🚩 Your “upgrade” is presented as compulsory
🚩 They pressure you to agree immediately
🚩 They try to discuss a new contract
Openreach doesn’t sell phone or broadband contracts directly to businesses.
Unsure? Hang up and contact your provider using a trusted number Or Contact KAT for impartial advice