Paperclip

Paperclip Tailored and affordable call answering, appointment management, live chat and admin support Paperclip Admin offers a wide range of quality support services.

Many companies have issues and problems they never really address and by simply working smarter you can concentrate on achieving the things that matter, really developing and growing your business. At Paperclip Admin we pride ourselves in delivering tailor made solutions to support your business, helping you to develop and grow. We work hard to understand what your business needs as we aim to crea

te a service designed to provide the support you actually need. These include providing bespoke telephone answering services, managing your customers, developing your database of contacts, and providing a structured after sales service. We don’t believe a ‘standard’ service will meet your needs. We take care to create individual solutions for all our clients, one which fits your business. You will remain in charge of how much we do for you as Paperclip Admin is an on-demand service allowing you to use us as much or as little as you require. We are here to take the burden away, and provide smart solutions for your business. Our website will help you understand how you can improve your business, its efficiency and profitability. It will enable you to serve your customers better, and outperform the competition! Learn more about us on our website - www.paperclipadmin.co.uk - read about our values, see the services we offer and meet the team of individuals who will work hard for your business. Feel free to contact us for an exploratory chat or consultation. We can help you identify any needs you may have and will work with you to help really improve your business, for its ultimate success!

First impressions matter…Professional communication can shape how your potential customers feel about your business from...
19/06/2026

First impressions matter…

Professional communication can shape how your potential customers feel about your business from the very first contact.

📲If it’s via phone - a warm, professional and efficient response immediately creates confidence.

✉If it’s via email - a prompt, clear response with all the information they need to proceed.

❓Have you thought about how you can improve your customer journey to ensure that your initial enquiries successfully convert?

Get in touch on 01246 418 181 - we’d be happy to help!

☀The school summer holidays are coming up and the juggle becomes very real for working parents.📅If you have multiple tea...
17/06/2026

☀The school summer holidays are coming up and the juggle becomes very real for working parents.

📅If you have multiple team members off or requesting leave and you’re wondering how you might cope without them - then look no further!

Our holiday cover services ensure that your customers are greeted by a real, professional, helpful, knowledgeable person - every time.

📲Call us on 01246 418181 and let’s talk about your requirements.

😏Perhaps even the boss can take a break!

🐾This is a great example of how we worked alongside our client to tailor the support that their business needed.💜“Louise...
15/06/2026

🐾This is a great example of how we worked alongside our client to tailor the support that their business needed.

💜“Louise was a godsend and helped me every step of the way. She worked alongside me to develop Standard Operating Procedures (SOP's)– for all admin tasks and I started using Paperclip’s call answering services to take bookings and accept payments.

💜I was really concerned about relinquishing control of bookings and payments, partly because of the complexity of our trial and questionnaire process. It is not as simple as booking a table at a restaurant. However, the SOP's were a major help in training the Paperclip team in the way we work, and I have been impressed with the way they have embraced our ethos and personality in the way they deal with calls.

🐾I like to describe Paperclip’s services as whatever you need, whenever you need it. For me Paperclip has become a sort of welcome safety net, particularly during holidays periods when we are extremely busy.”

Find out how our team can help you to grow your business - [email protected]

At Paperclip every conversation matters…Especially - when you spend time and money generating leads and referrals. If y...
12/06/2026

At Paperclip every conversation matters…

Especially - when you spend time and money generating leads and referrals. If you and your own team cant get to the phones, we can ensure that every enquiry receives a professional first impression and the required follow up.

📎Don’t let your prospective clients go unanswered or to the competition – get in touch today [email protected]

Meet the hard working team behind the phones! At Paperclip we genuinely believe that communication should always be frie...
11/06/2026

Meet the hard working team behind the phones! At Paperclip we genuinely believe that communication should always be friendly, professional, but most of all - human.

We’re extremely proud to be an extension of our clients’ businesses.

💜Meet Lauren!

Lauren has been with us for 2 years. Lauren is heavily connected with our medical sector and also helps to deliver staff training.

She has completed qualifications in Dementia Awareness, Mental Health Awareness & Wellbeing in the Workplace. All members of the Paperclip team receive additional training to understand the frustrations of callers with memory and cognitive impairments. The emphasis is on patience, empathy and support.

She says the best thing about her role is the variety of working with so many wonderful clients and the fast pace of calls.

🐾In her free time Lauren loves walking her dog Bonnie, dancing, and a good murder mystery to solve.

📲If you want us in your team get in touch 01246 418 181

11/06/2026

We’ve been working with South Yorkshire Roofing Repairs for over 5 years. We help David with call answering and diary management.

🙏A huge thank you to David for taking the time to provide us with this video – we appreciate you are busy (we can see your calendar!)

Find out how our team can help grow your business - [email protected]

📞Missed calls mean missed opportunities, and in many business sectors, calls still drive new business.When you are liter...
05/06/2026

📞Missed calls mean missed opportunities, and in many business sectors, calls still drive new business.

When you are literally hands on with your clients, you can’t process calls and enquiries at the same time.

We specialise in helping service based businesses stay responsive, professional and available, even during busy periods.

Each business that we support is different and we work with you to provide the best solution to fit you and your team.

Get in touch today: 01246 418181

Are admin tasks holding you and your business back?If it’s time to get your admin ducks in a row, contact Paperclip on 0...
03/06/2026

Are admin tasks holding you and your business back?

If it’s time to get your admin ducks in a row, contact Paperclip on 01246 418 181 and invest in one of our special offer Admin Bundles.

Pay for eight hours of Paperclip admin support and get ten; that’s an additional 25% of admin support at no additional cost.

You’d be quackers not to give us a call! 01246 418 181.

At Paperclip we help our clients ensure that every enquiry is answered professionally, warmly and efficiently, so that y...
03/06/2026

At Paperclip we help our clients ensure that every enquiry is answered professionally, warmly and efficiently, so that your business can stay responsive at all times.

We’ve been making your business, our business for 20 years and our services are constantly evolving.

Here's just a few of the services we offer;

📎Telephone Answering
📎Bookings/appointments/reservations
📎Live Chat
📎PA Services
📎Email management
📎Social media inbound activity
📎Outbound call activity – client callbacks, customer care, reviews, following up on quotes, aged debt calls,
📎Client CRM updates
📎Mail merge
📎Invoicing
📎Bespoke Administration
📎Taking payments
📎Rota planning
📎Time sheets
📎Liaising with suppliers
📎Order fulfilment
📎Data cleanse
📎Quotations
📎Mailchimp

We appreciate that each business is different and we tailor our services to suit your specific needs/pinch points

❓Unsure? The best way to experience our service is to sign up for a no obligation, two-week free trial.

Get in touch and find out how we can help you today - [email protected]

01/06/2026

Congratulations to all nominees of the first Chesterfield Business Awards 🏆

28 organisations are up for a prize, with categories ranging from Employer of the Year to Best New Business and Best Community Impact.

Following the judging panel review of a strong field of entries, nominees can now anxiously await the awards ceremony on Wednesday, 1st July 2026.

As one of the judges, our Head of Destination Chesterfield, Dom Stevens said:

"The standard of entries for this year’s Chesterfield Business Awards has been outstanding."

"What’s come through is the diversity of the local economy, with organisations of all sizes helping to drive a vibrant and resilient place. There are some brilliant stories here to celebrate.”

To see the list of categories and nominees, visit: https://www.chesterfield.co.uk/2026/05/shortlists-announced-for-chesterfield-business-awards-2026/

Interested in attending the ceremony?
You can find out what to expect on the night by visiting: https://www.chesterfield.co.uk/events/chesterfield-business-awards-ceremony/

Address

Dronfield Court Unit 3
Dronfield
S181QJ

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm
Saturday 9am - 4pm

Telephone

01246418181

Website

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