I-comment360

23/07/2026

Communication is essential to all aspects of work and life. I've presented a few Understanding Personality sessions recently and improving communication is the key point. Understanding the different personality types allows us to adapt our communication style to get the most out of our everyday interactions.

➡️ Leaders - get your message across clearly and effectively in a way that motivates your followers

➡️ Teams - eliminate misunderstanding, reduce wasted effort or duplication of work, increase efficiency and productivity

➡️ Customers - present the type of information your customer wants to see, in the way they want to see it, show you understand their needs so you are more likely to win their business again and again

➡️ Suppliers - explain your requirements so you get what you need, when you need it, at the right price

➡️ Recruitment - ask the right questions to get the right information from applicants, and find out how they would deal with situations outside their comfort zone

It's great to see everyone recognise themselves and others when we discuss personality types, and recall examples of when diverse personalities approach things in different ways. Every session is different - a unique mix of the people and their unique personalities.

10/03/2026

Join our free online session about understanding Personality and how we can use it in the workplace. It’s on Friday 13th March at 10:30am.

Book via the Eventbrite link in the comments.

08/03/2026

Happy International Women's Day to all the wonderful, colourful women in the world.

27/02/2026

Have you ever wondered why some people react completely differently to how you expect? This introduction to the wonderful world of Personality will help to explain this. It will demonstrate how to use a knowedge of Personality to improve your daily interactions with people, from your team to your customers and suppliers.

Join via the Eventbrite link below:
https://www.eventbrite.co.uk/e/understanding-personality-tickets-1984061557528?aff=oddtdtcreator

30/01/2026

Happiness is a new pair of wellies. My old pair, which have been my outdoor winter footwear of choice for the past 5 years, sprung a leak a couple of weeks ago, leading to wet cold feet.

A new pair was required and it made me think about the purchasing decision and how Personality affects how we buy things. Personal purchases are a little different to business purchases, as there is more heart involved, but a lot of the same principles hold:

🔵 My Blue energy approach started with making a list of the features that are important to me in wellies (long boots, warm, quality that will last) then researched which boots ticked all the boxes. I read reviews and finally decided on a pair. Then I checked several suppliers to compare prices before finally clicking the Buy button.

🔴 A Red energy approach would be much quicker. Review requirements, find some that fit the bill, quick comparison of price, purchase on next day delivery and go out for a walk.

🟡 Yellow energy purchasers will check out some exciting new possible solutions and may end up going for something completely new and different. Their search will not be limited to wellies, but other footwear that will look good on a dog walk. Then they will see a completely different pair of wellies looking good on social media and buy those.

🟢 Finally the Green welly purchaser will start by asking others for their opinions on the best wellies for the job. They will do their research will start with the brand that has done well for them in the past, lasted longest and the ones that come recommended by trusted friends. Reviews will influence the decision and the Green will seek confirmation that they have made the right decision before clicking Buy.

I’m pleased to report that my wellies have been on several dog walks and are now covered in mud, as all good wellies should be.

To find out more about Personality and decision making for individuals or teams, contact i-comment360.

25/01/2026

It's Burns' Night tonight so I'm sharing this great quote from "To a Louse" by Robert Burns. It's so true!

We don't always see ourselves clearly:
- We think we're being decisive. Others experience us as abrupt.
- We believe we're being thorough. Others feel we're slowing things down.
- We're trying to build harmony. Others think we're avoiding difficult conversations.

The gap between how we see ourselves and how others experience us causes countless workplace misunderstandings. This is where self-awareness becomes your competitive advantage.

Persona Personality Profiles help you understand your natural strengths and communication style - how YOU operate at your best.

360 Feedback shows you how others experience you - the impact you're actually having, not the impact you think you're having.

Together, they give you that "giftie" Burns wrote about: the ability to see yourself clearly, understand others better, and avoid those blunders that come from misalignment.

It's not about changing who you are. It's about understanding yourself and adapting intentionally.

How well do you really know how others experience you?

07/01/2026

2026 Starts with Understanding

Many people start the new year by talking about New Year's resolutions - new habits, new routines, new you.

But here is what will actually transform you and your team this year: not changing who you are, BUT understanding who you already are. This is your opportunity to leverage your existing strengths to make 2026 a successful and productive year for you and your team.

That’s what our Persona workshops do; help individuals and teams identify their strengths and how to use them to maximise the brilliance that’s already there.

06/01/2026

24/12/2025

Merry Christmas and Happy New Year from the i-comment360 team!

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