ECL Telecom

27/04/2016

Be Where You Want To Be!

Ever wish your business was based in London, Bath or how about New York or Barcelona - anywhere that gave you a bit of kudos or made you appear local to those all important clients. Would you be able to charge better rates or have more credibility?

With virtual numbers you can do just this - have a number that lets people think you're right where you want to be.

Find out more:

http://e-ecl.com/products/virtual-numbers

If you need a local presence because your clients will only buy from local suppliers then you don’t need to purchase an office, hire staff and navigate international law. All you need to do is purchase a virtual international phone number which will make you look local. We provide virtual city phone…

25/04/2016

Want To Save Money - Try Audio Conferencing.

Getting people together can be an expensive business, especially if people have to travel a long way and stay overnight.

So why not have your meetings using Audio Conferencing? Everyone can ring in wherever they are - ideal if you have travelling staff or homeworkers.

Save on all those travel claims - find out more:

http://e-ecl.com/products/audio-conferencing/

Business performance improves when employees can communicate easily with each other and get closer to customers – despite being based in different offices and locations.

22/04/2016

Don't think you can have a telephone line to a temporary site - Think Again!

Working on a temporary site or a building site and been told by another provider that they can't (won't) supply a phone line for such a short period of time? We can.

Same if you're planning an event or exhibition - we're happy to install temporary lines pretty much anywhere - Porta-Cabins, events and exhibitions, even docked ships.

Give us a call to find out more: http://e-ecl.com/products/business-lines-and-calls/

Over 5000 businesses currently benefit from using ECL Telecom Telecom for their calls and lines. You may think you are already getting a good deal on your telephone bill, but by taking the time to speak to one of our account managers, you will find that we can save you money by switching to ECL Tele…

21/04/2016

Confused By Your Office Cabling?

Cat 5 and Cat 6 sound like a kids TV show rather than a crucial part of your office infrastructure?

Making sure your office networks and telephone systems are connected in the most efficient and effective way possible keeps you running - smoothly.

Get the expert advice you need: http://e-ecl.com/products/cat5-and-cat6-cabling/

Category 5/6 Structured Cabling is a standard that enables you to connect all of your telephone and computer peripherals in a single, easy to manage, network cabling infrastructure, and once you’ve had structured cabling installed, you will wonder how you have managed all this time without it.

15/04/2016

Always Be Available.

Call forwarding is a great tool for business. You can forward your desk or other phone to any other phone, including your mobile, and make sure that always get those all important calls, wherever you are.

Our Inbound Solutions is an online system that gives you a full set of call routing, monitoring and managing tools to let you or your staff really take control of where your calls go.

Easy to set up - easy to use, find out more:

http://e-ecl.com/products/inbound-solutions/

Inbound is a telephony service for both geographic and non-geographic numbers that provides online access to a full range of call routing, monitoring and managing tools to empower any business with the perfect customer service.

13/04/2016

The Fax Is Alive and Kicking......

While high-end technology is dominating much of the business world, there are still plenty of companies that use Fax machines in their day-to-day dealings.

Keep your dealings going with companies who do send you faxes without having to invest in the machines yourself by using a Fax 2 Email system. Loads of benefits, keeps you online, and is even a green solution.

http://e-ecl.com/products/fax-2-email/

Fax to Email provides small businesses with a confidential, efficient and green fax to email solution on either existing or ported Geographic (01, 02, and 03) and Non Geographic Numbers (0844, 0871).

13/04/2016

Want To Know What's Going On?

If you're lucky enough to receive a high volume of calls to your business - great! But are you making the most of what those calls tell you - not just what the callers say, also the actual calls themselves. When do people ring? How long do they stay on the line? How quickly are your staff answering the calls?

Answering these questions and more will help you get the best out of your staff and the callers - all good for business.

Call Performance monitoring gives you these answers.

Find Out More:

http://e-ecl.com/products/ecl-cpm/

04/04/2016

Your internet connection makes a huge difference to the speed and efficiency of your communications, both on and offline.

http://e-ecl.com/products/business-internet-services/

Our range of broadband packages give you the flexibility and choice to get the very best service for your business, in terms of speed, bandwidth and budget!

Business Broadband (IP Stream) is our most popular Internet broadband service and offers great performance at a low cost. For businesses and home users alike, broadband has enormous speed advantages over traditional dial-up connections. There are no on-line charges and standard analogue voice and fa…

30/03/2016

Need help with your Customer Service operations? Try using ECL's inbound service for all of your inbound business numbers, both geographic and non-geographic.

Features include online access which will give you a full range of call routing, monitoring and management tools to hone and perfect your customer service.

Like to find out more? Find out how we can help: 01323 403503

20/03/2016

There's many reasons why you might want to track inbound and outbound calls. The most obvious ones being that you can track the busiest times of day, and when you might be dropping potential sales calls. So how else could call tracking be a useful tool for your business?:

- Protect your company and your clients and customers
- Establish the existence of facts
- Ensure effective operation of systems
- Compliance with regulatory practises – FSA & Law Society
- Demonstrate standards and procedures
- Investigate abuse of the business’s telecoms systems
- Training and evaluation of new staff and existing staff
- Dispute avoidance/ dispute handling

Interested in finding out more? Speak to our team today on 01323 403503 or go to: http://e-ecl.com/products/call-recording/