What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

Business Stream

Name: Business Stream
Address: 1-3 Lochside Crescent, Edinburgh, EH129SE, GB
Telephone: +443301232000
Price range: Not Applicable

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We’re a trusted UK water retailer, serving over 300,000 UK business customers.

By engaging with customers to find solutions that fit their businesses, we’ve helped customers make over £87 million worth of efficiency savings overall. In terms of water, that’s a saving of over 43 billion litres and in terms of carbon, that’s a saving of 74,727 tonnes of CO2.

13/10/2026

Here to help 💙

Well done, Wendy! We’re dedicated to providing the support our customers need.

Find out about the different ways you can contact our team: https://brnw.ch/21x6mCa

12/10/2026

You've heard of a spring clean, but how about an autumn checklist? 🍂

Here are five quick checks you can do for your business now to help avoid any winter headaches down the line.

If you’d like some help with any of the checks, take a look at our website for a range of free resources: https://brnw.ch/21x6kVw

10/10/2026

To support World Mental Health Day, we thought we'd shine a spotlight on some important resources across the UK 💜

In Scotland, we're proud to support SAMH and the brilliant work they do. One of their latest initiatives is The Nook – welcoming free-to-access hubs bringing mental health support, advice and resources right into local communities.

Similarly, in England and Wales, Mind offers Local Minds, which provide mental health services in local communities. Anyone can get in touch and you don’t need a GP referral to access support.

Learn more about SAMH here: https://brnw.ch/21x6iYM
Learn more about Mind here: https://brnw.ch/21x6iYN

09/10/2026

Shaping the future of water 💧

Our Chief Executive, Jo Dow, attended the IWA World Water Congress & Exhibition in Glasgow as the opening keynote speaker at the Women in Water programme.

Held every two years, this year's theme is 'Water action - the path to resilience and prosperity'. The event brings together thought leaders, decision-makers, researchers and businesses from across the water sector and beyond to share knowledge, explore new ideas and shape the future of water.

08/10/2026

What would a month dedicated to helping our sewers and seas look like? 🌊

We're supporting Unblocktober, a whole month dedicated to small but important steps we can all take to help protect our water systems.

Here's a quick reminder of some items to avoid flushing or putting down the drain.

Want to get your business involved? You can sign up to the Unblocktober pledge and find more information and useful resources on their website: https://brnw.ch/21x6g5m

06/10/2026

Putting the care into customer care 💙

It’s National Customer Service Week. To us, great service is about much more than accurate bills and quick responses to queries. Through our Customer Care Charter, we're committed to supporting the people behind the business.

Through our 12 commitments, we are working hard to make a positive difference to you and your business, every day. Read more: https://brnw.ch/21x6cri

05/10/2026

This year, our Water Efficiency Fund is supporting projects across Scotland that will deliver lasting water, environmental and financial savings.

From waterless urinals at South Lanarkshire College to water audits at Dundee City Council and improved water controls at the University of the West of Scotland, the funding is helping turn great ideas into practical action.

Find out more: https://brnw.ch/21x6aKm

01/10/2026

Path to professional growth 📈

Finance Analyst, Matthew, is on track to become a Chartered Accountant. Learn how we're supporting him on his journey towards achieving this important qualification through dedicated mentoring and study leave.

We're proud to empower our team to build rewarding careers and reach their full potential.

Watch Matthew's full story here: https://brnw.ch/21x65Ie

30/09/2026

Looking back at some of our highlights from the last few months 💧

It’s been a busy few months at Business Stream as we’ve continued to support our customers, communities, the environment and our people.

From attending Sustainability Live and volunteering at Children’s Hospices Across Scotland (CHAS) Robin House, to partnering with NatWest - there’s been plenty to celebrate.

Take a look at some of the highlights from the last three months 👇

29/09/2026

Our latest smart water meter mini-series video is here and this time we’re sharing the process of getting a smart meter.

We sat down with Mark Doherty, Head of Metering and Billing, to talk about our smart meter rollout and what you can expect from the installation process. Mark also clears up some common questions, including that your smart meter will be installed at no cost to you and that we’ll contact you directly when it’s time for yours to be installed.

Stay tuned for our next video on: The installation of your Smart Meter.

You can also read more on our website: https://www.business-stream.co.uk/water-sustainability-services/data-insights/smart-meters

Address

1-3 Lochside Crescent
Edinburgh
EH129SE

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+443301232000

Website

http://www.business-stream.co.uk/

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