docs24

docs24 A tech-enabled process outsourcing business providing global document solutions. We always have our clients at the centre of our values.

docs24 is a tech-enabled process outsourcing business providing global document solutions for the Biotech, CRO, Med Devices and Pharma markets. Our goal is to return lost time and improve the efficiency and speed of the clinical trial process from weeks to days. We do this by using our tech platform, world class project managers and our global vendor network. Our document solutions and project man

agement principles provide process intelligence and on-demand capabilities. These are used across distributed workforces and produce measurable improvements in efficiency, quality, compliance and controls, resulting in cost savings and greater satisfaction for clients and project teams. At the heart of what we do is our drive to ensure the success of our client experience, bringing new ideas and procedures that impact the bottom line. As a business, we pride ourselves on our integrity, reliability, innovation, and our open, honest communication.

We are ISO accredited. What does that mean?It means we know what we're doing when it comes to data security, and having ...
26/04/2023

We are ISO accredited. What does that mean?

It means we know what we're doing when it comes to data security, and having an effective Information Security Management System. It also means we've built into our processes a system that is constantly monitoring our continual improvements led by our customers' needs.

Read more about it here:

Awards & Credentials We are ISO accredited! What is ISO 9001? ISO 9001 is the international Standard for Quality Management. It is part of the ISO 9000 family of Quality Management Standards and is used by over 1 million businesses today. It delivers a system of continual improvement that is driven....

Last week saw our first Carbon Happy World training session as part of our mission to ensure our full start-to-end servi...
14/03/2023

Last week saw our first Carbon Happy World training session as part of our mission to ensure our full start-to-end services are in-line with our goal: "to achieve net zero accreditation as set out by the Green House Gas Protocols (2011)."

During the session, we examined our ideas of what climate change is and what our responsibilities are as individuals and as a business. It was great hearing colleagues varying opinions. How would you define climate change and what does sustainability mean to you?

Considering and evaluating your carbon footprint as a business is incredibly important today. As a company, we've always...
09/02/2023

Considering and evaluating your carbon footprint as a business is incredibly important today.

As a company, we've always strived to create solutions that help our clients reduce waste and minimise their document-associated carbon footprint.

But this year we've begun our carbon happy journey - working towards ensuring our services life cycle from start to finish is always working towards becoming carbon neutral. We'll be setting out a baseline, setting targets for the next 2 years, improving our environmental policies, and working with both Vendors and Clients to support their journey too.

Check out our website for how we're tracking and tackling this commitment, or sign up to our monthly newsletter to get updates about it and other company news: https://conta.cc/3jNopvJ

Environmental Approach Our Commitment We are committed to creating a sustainable future. We already provide solutions to help our clients cut their emissions. With this commitment,

Have you ever thought about how the   of essential   is critical to the success of global  ? Imagine the impact poorly t...
17/01/2023

Have you ever thought about how the of essential is critical to the success of global ?

Imagine the impact poorly translated documents could have - not only jeopardising the trial itself, but also the lives of the participants and patients.

Read our latest blog on the topic...

Essential Document Translation for Global Trials The translation of essential documents is critical to the success of global clinical trials. Examples of these documents typically include the following: Investigator’s Manual Clinical Study Protocol Clinical Study Reports Case Report Forms Adverse ...

2022 was a year of incredible growth for our company and it has gone by in the blink of an eye. As everyone is now windi...
01/01/2023

2022 was a year of incredible growth for our company and it has gone by in the blink of an eye. As everyone is now winding down to a deserved festive break, we look forward to another exciting year at docs24.

Our goal in 2023 is to have Pharmaceutical, biotechnology, medical device suppliers, and Contract Research Organisation (CRO) clients on every continent. The creation of life-saving and life-enhancing drugs is not going to slow down and we are committed to assisting our clients in getting these drugs to market faster.

Service excellence, integrity, reliability, and innovation will allow us to achieve these goals along with our amazing colleagues, and the many new hires we plan to have in 2023.

Our team has been incredible and their drive, dedication, and desire to go above and beyond for our clients make us the company we are. To all of you, a big thank you for all your hard work.

And to our clients. Thank you for allowing us to look after your projects. We never take the belief you put into our business for granted and we will continue to strive to deliver innovation and world-class customer service, whenever you need us.

Have a great 2023!

Jim Rae - CEO

Meet Jim, CEO.After creating and selling several other small businesses, Jim launched docs24 in 2013. He brings 30 years...
28/12/2022

Meet Jim, CEO.

After creating and selling several other small businesses, Jim launched docs24 in 2013. He brings 30 years of experience in the Document and Information Management sector. Jim’s entrepreneurial and solutions-focused mindset has helped Customers save tens of millions of dollars and returned thousands of hours lost to inefficiency. He prides himself on always being honest with his Customers and earning/maintaining their trust as a result.

Jim has been an active football player in the Scottish National Team (over 38’s) and has played in 6 World Cups with the National Team. He is married (30 years) with two children.

Digitally enabled trials might be the "talk of the town" but there remain distinct advantages to using physical document...
20/12/2022

Digitally enabled trials might be the "talk of the town" but there remain distinct advantages to using physical documents. Some of the benefits of a print strategy for your upcoming trial include;

- The tactile experience - appeals to a patient's touch memory

- Retention - patients having access to printed materials for reference is useful given the sporadic visits with their Investigator or Study Coordinator

- Comprehension - it is proven to be easier to understand, especially in elderly patient populations

- Flexibility - deploying elements of both print and digital documents in your trial can yield great success from an enrollment and efficiency perspective

- no password or security concerns

How are you approaching your next trial?

Providing exceptional and innovative services for CROs and Sponsors is what gets us out of bed in the morning. We help t...
08/12/2022

Providing exceptional and innovative services for CROs and Sponsors is what gets us out of bed in the morning. We help to bring complete control of documents through an easy to use platform and the support of dedicated Account Managers.

Can we help you?

www.docs24.co.uk/clinical-research/

Check out our story and see our   for the  . We've been bringing excellent services to our clients since 2013 and have g...
06/12/2022

Check out our story and see our for the . We've been bringing excellent services to our clients since 2013 and have great plans for what's coming next!

https://www.docs24.co.uk/our-story

Meet our team! Learn more about the award-winning work we’ve done and about what each individual brings to docs24! There...
01/12/2022

Meet our team! Learn more about the award-winning work we’ve done and about what each individual brings to docs24! There are even some recommendations for where to eat in Edinburgh if you're visiting...

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County House, 20-22 Torphichen Street
Edinburgh
EH38JB

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