11/05/2026
38 consultants. £25 million in annual revenue.
Eden Scott had nearly 70 people going into COVID.
Michelle Lownie chose not to rebuild to 70.
She rebuilt around the right people instead.
She stopped hiring to fill seats.
She stayed full 360 when everyone else was splitting desks.
"Turnover is great, but profit is everything."
In this episode, Michelle breaks down why cutting headcount made Eden Scott more profitable, how they hire consultants who hold
themselves are accountable, and what actually keeps recruiters at the same firm for years.
🎧 Listen now - link in comments.