31/08/2021
Thank you!
The last few months, as I am sure you are aware, have been very challenging. Issues such as lack of available operatives for the production team and available drivers has really proved a challenge. Additionally, our main suppliers being unable to meet demand across the country has hampered purchasing of new linen to cover the experienced shortfall.
Whilst we have tried to and continue to look to recruit, staffing numbers are still ultimately not where we want them to be. Despite this, the current workforce have been fantastic and everyone has pulled together as we look to continue to offer an acceptable level of service. Whilst we understand in some instances we have fell short of this, we have and will continue in our efforts to improve any shortfall experienced.
To this end we would like to thank you all for the level of understanding you have shown towards the Office team and drivers in these trying times.
We really do value the help that has been provided whether that be simply a delay in request for delivery, collecting work from the factory, cancelling unnecessary linen and avoiding stock hoarding or even washing small amounts of linen to see you through the worst case scenarios. All of the things that have been done, big or small, have helped us greatly and we wanted to thank you for this.
We look forward to your continued support.
