Harrall VA - Real customer service

Harrall VA - Real customer service Need a friendly face and intelligent customer service for your small business? You need a virtual assistant! Get in touch! Hello!

My name’s Francesca and I offer digital customer service support for busy small businesses as a freelance virtual assistant. I am based in beautiful rural Suffolk, proudly offering my services to businesses and individuals from around the world. When we begin working together, I can assist you with:

♦ Email/ticket based customer service - Tailored, custom replies to queries, getting to know your

customers and your product/service - can also use your preferred canned responses when necessary

♦ Customer management - ensuring customer details are correct and organised

♦ Social media customer service - giving your customers a fast and friendly response through Facebook and Twitter

♦ Setting up your social media accounts (page, LinkedIn, Google+, Twitter)

♦ Live chat customer support - answering queries from your new and existing customers via the live chat client embedded on your website

♦ Telephone based customer support - using your telephone number routed through VoIP, I can contact your customers with answers to their queries, following up on a service you've provided to get feedback, providing information they've requested and more depending on your needs!

Address

Felixstowe
IP11 2YP

Telephone

07914376286

Website

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