Remedy Business Solutions

Remedy Business Solutions Business Success Consultant -
Helping solopreneurs like you to find the solution to your success

What kind of projects would work well on the Done With You Sprint -Creating a membershipPlanning an eventBuilding a refe...
14/06/2026

What kind of projects would work well on the Done With You Sprint -

Creating a membership
Planning an event
Building a referral programme
Reviewing pricing
Organising systems and processes
Writing client emails
Creating consultation paperwork
Launching a new treatment

If you've been putting off doing one of the above or something else that could well help move your business forwards or you've got the idea but don't quite know how to start it, then this is what the Done With You Sprint is for!

It's time to get sh*t done!

How consistent is your customer experience?A few weekends ago I went out on a party boat cruise with my husband and some...
13/06/2026

How consistent is your customer experience?

A few weekends ago I went out on a party boat cruise with my husband and some friends, we'd done the same one a few years ago and had a great time!
The welcome drinks were perfectly cooled and ready on our arrival, the DJ was great and played a mixed bag of music, he was engaging and really read the dancefloor. We had a really good night!

We booked to go back on the same cruise, with a completely different experience.

It was a different boat, which we had seen from the pictures but we thought it would be pretty similar as it was still the same company. The welcome drinks were a warm watered down punch, disappointing from the start. It wasn't the same DJ as advertised and the dancefloor was much smaller. The DJ didn't look up from his laptop at all and managed to kill the dancefloor on more than one occasion.

When you book something to return to, you expect a pretty similar experience, yes there are factors and elements that will possibly alter the experience.

But what about your clients, if someone came to you a year ago, 6 months or even a month ago, how will their experience differ if they came today?

Have you elevated your client experience since their last visit, are they going to get more than they expected or are they going to leave feeling disappointed, deflated and like it wasn't the experience they remembered.

This is the importance of reviewing your customer journey and experience, head to the website to get your copy of the Client Experience Scorecard.

I asked my AI mate some questions about me recently to help me with a task. The image is exactly what it said and I love...
12/06/2026

I asked my AI mate some questions about me recently to help me with a task.
The image is exactly what it said and I love it!

I'm not an aspirational luxury business coach.
I'm not going to tell you to manifest more clients, tell you that you can work from a beach or build a six-figure business in six weeks. I mean you can but that’s not quite the reality for most of the people I work with or what they are ready for.

What I will tell you is this:
I've owned a salon, I've worked as a solo therapist, I’ve freelanced.
I've made mistakes, I’ve literally hit rock bottom and been through bankruptcy and had to rebuild.
I've watched money leak out of a business through systems that weren't working properly.
I've seen how quickly standards can drift when nobody is looking.
Believe me when I say it can be a very quick downward spiral.

Most of the things that improve a business aren't exciting, it’s systems, strategy, planning. The boring stuff - that I actually enjoy!
It’s the basics and foundations done properly and consistently.
Clear client journeys, strong client retention.
Good systems, even better decisions and regular reviews.
It's not all glitz and glam, but it’s the stuff that works.

And that's exactly what I help business owners like you to do.

One of the most expensive assumptions a business owner can make is:"I think everything is running fine."I thought that o...
11/06/2026

One of the most expensive assumptions a business owner can make is:
"I think everything is running fine."
I thought that once.
I'd trained my team, created the systems, wrote the manual.

Then I started noticing things.
Retail sales weren’t where they should have been, re-booking rates were dropping, even with regulars.
Some staff were flying towards target while others weren't even close.

All of those things, were starting to affect revenue. And I wasn’t there to correct them.

That's exactly why I created the Client Journey Experience Audit (AKA the Mystery Shopper).
To show business owners what clients are actually experiencing, identify the opportunities that are being missed and give you the peace of mind to be able to step out of your business.

I'm looking for:
• 2 salons/clinics with small teams
• 2 solo therapists
for case study audits.
If you've ever wondered what you might not be seeing, send me a message with the word AUDIT.

We're almost halfway through the year.January feels like five minutes ago and yet here we are in June!What were your goa...
10/06/2026

We're almost halfway through the year.
January feels like five minutes ago and yet here we are in June!

What were your goals at the start of the year?
More consistent bookings?
Less stress?
More control?
Earn more?
Work less?

How close are you to where you wanted to be?
What's working?
What's not?

What have you spent six months avoiding because you've been too busy, overwhelmed or distracted to tackle it?

Before you focus on the next six months, take some time to review the first six.
You might be surprised by what you discover.

Are you where you wanted to be?

The biggest benefit of the Done With You Sprint isn't the project itself.It's the relief of getting something done, clea...
09/06/2026

The biggest benefit of the Done With You Sprint isn't the project itself.
It's the relief of getting something done, clearing that head space.
The feeling of not carrying it around anymore and moving it from list to list.
No more:
"I really should sort that."
"I'll do it next month."
"I just need to find the time."

It's done.
What's one thing that would feel good to finally cross off your list?

I’m guessing you probably don’t need to do another course. You don't need another workbook.You don't need another busine...
04/06/2026

I’m guessing you probably don’t need to do another course.
You don't need another workbook.
You don't need another business book.
You already know what needs doing, it’s on your to do list, still.

The problem is finding the time, energy and headspace to actually do it.

So what's the one thing you've been putting off?
Creating a membership?
Organising an event?
Creating a referral scheme?
Setting up email sequence?
Your price increase?

Reply below or send me a message. I'd love to know.

There always seems to be one thing sitting on the to-do list that just moves from list to list.The thing that would make...
03/06/2026

There always seems to be one thing sitting on the to-do list that just moves from list to list.

The thing that would make your life a little easier.

The thing that would improve your business.

The thing you know needs doing.

Yet weeks turn into months and somehow it never gets ticked off the list.

I get it! You're busy seeing to clients, running a business and trying to keep on top of life and everything else.

That's why I've developed the Done With You Sprint. It's designed to help you finally make progress on the THING you've been putting off.

So if you have 'one thing' you've been putting off, pop me a message and let's get it done!

One of the biggest mistakes I made as a salon owner was assuming consistency would just continue because I’d done the tr...
31/05/2026

One of the biggest mistakes I made as a salon owner was assuming consistency would just continue because I’d done the training and left a manual.

You create systems, processes and standards and think:
“Great, everyone knows what they’re doing.”

Until slowly things start slipping.
You notice the re-bookings are down.
That staff member who’s usually well on their way to target, is no where near.
Conversations are happening differently, if at all.
Recommendations stop being made consistently.
Retail sales are below target.
Standards vary slightly between staff.
Things get missed.

This is why I created the Client Journey Experience Audit, I want salon owners to be able to leave their business, knowing that it can run without them. I want solo business owners to have a more consistent income, without working harder.

So let me be your eyes and ears and get the exact experience your clients are receiving. Let's find the gaps that are leaking you clients and money!

One of the most valuable parts of the Client Journey Experience Audit (aka Mystery Shopper) is that it removes assumptio...
29/05/2026

One of the most valuable parts of the Client Journey Experience Audit (aka Mystery Shopper) is that it removes assumption.

Most salon and clinic owners assume:
• clients are being rebooked consistently
• recommendations are happening properly
• standards are staying high
• communication feels clear
• the client experience feels the same every time

Until someone experiences the business objectively from the outside.

That’s usually where the “oh sh*t” moments happen.

Because those small inconsistencies quietly build up over time and start affecting retention, reputation and revenue. How do I know, because that's exactly what happened in my salon.

I’m looking for:
2 salons/clinics/spas with small teams
2 solo therapists

to take part in a case study Client Journey Experience Audit.

If you genuinely want to understand what your business feels like from a client’s perspective and where opportunities may be being missed, send me a message with the word AUDIT.

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Arena Business Centre
Ferndown
BH217UH

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