13/07/2024
HOW MUCH IS YOUR INTEGRITY WORTH?
I believe integrity is a cornerstone of trust and respect in any business.
Recently, I had an experience that made me reflect on its true value.
I subscribed to a local women's group through a publication, hoping to participate in their monthly events.
However, I soon realised that these events always fell on the same day I had hospital treatments, which occur every three weeks. I sent an email to cancel my subscription.
A few days later, she responded, confirming she would cancel.
Surprisingly, I was notified that a payment would be taken out.
I wrote to her again, but there was no response.
I wrote again, but there was still no response.
Eventually, the payment was taken.
After repeated attempts, they finally responded, claiming they were waiting for my feedback, which they supposedly had requested in an email I never received.
I resent their original email confirming the cancellation.
She ignored it.
I wrote again.
She then claimed it was a twelve-month commitment, contradicting their website, which clearly stated, "could cancel at any time".
Despite my respectful explanations and pointing out this inconsistency, she remained silent.
I wrote again and shared that I don't waste money in my business, especially because it exists to generate revenue for charities I want to support as part of my legacy as I live with metastatic cancer.
She did not respond.
In the end, she kept the money.
Her integrity was worth Β£25.00.
I choose not to disclose her name here.
She has chosen the value of her integrity.
It was Β£25.00
However, I will never support this business again.
As professionals, we must hold ourselves to the highest standards, not just for our own sake but for the legacy we leave behind.
HOW MUCH IS YOUR INTEGRITY WORTH?
hashtag