ITC Service Ltd

16/06/2026

Choosing IT support? Start with the right questions. It’s easy to miss what actually matters until you need support the most.

We’ve put together 12 questions every North East business should be asking before they commit to an IT partnership. From onboarding to disaster recovery, the right provider should give you clarity at every stage.

Because the best IT support is clear, consistent, and there when you need it.

➡️ Read the full guide: https://eu1.hubs.ly/H0w9t_V0

Choosing the right IT support provider in the North East is not just about cost. It is about finding a partner that keeps your business secure, productive,

15/06/2026

AI is everywhere - but what does it actually mean for your business, and what’s coming next?

Join our upcoming webinar AI Explained: Now & What's Next for a clear, jargon-free look at how AI is being used in the modern workplace today and where it’s heading – from smarter tools to fully agentic working.

You’ll get practical insights, real use cases, and a better understanding of what’s worth your time, whether you’re just starting out or already using tools like Copilot.

➡️ Register here: https://eu1.hubs.ly/H0w87d20

29/05/2026

Strong IT support comes down to more than just having the right people in place. It’s also about the processes that sit behind it.

In the article, we walk through why SLAs matter, how escalation should work, and how structured incident handling keeps things consistent when issues arise.

If you’ve ever wondered what “good” really looks like behind the scenes, this explains how it all comes together to keep things running smoothly.

Read here: https://eu1.hubs.ly/H0vKxFz0

Here are ten practical ways managed IT support can help reduce downtime and keep your business running smoothly. 

26/05/2026

What would happen if your systems suddenly went down?

Our upcoming session with Constructing Excellence North East puts you in the middle of a realistic cyber breach, helping you understand how quickly disruption can escalate and what decisions really matter.

Join us and you’ll leave with practical insight into how cyber incidents affect your business, your team and your day-to-day operations.

Breakfast and networking included.

📅 Date / time: Wednesday 24th June, 9am (registration & breakfast) –11:30pm
📍 Location: Crowne Plaza Newcastle, Newcastle upon Tyne, NE1 3SA
🔗 Register now: https://eu1.hubs.ly/H0vD86P0

21/05/2026

Discover your ITC Service SecureScore with our simple, free, zero-obligation assessment.

Our quick, multiple-choice assessment helps you measure your organisation’s cyber security readiness, informed by industry leaders and based on best practice, giving you a personalised SecureScore report complete with clear, actionable recommendations to strengthen your defences.

Take our SecureScore assessment today: https://eu1.hubs.ly/H0vwKQ90

20/05/2026

You’re invited to join ITC Service and Constructing Excellence North East to Get Hands-on with Cyber Security, an interactive session all about cyber awareness.

In this session, you’ll step into a realistic breach scenario and see how quickly disruption escalates.

You’ll practise the key decisions needed to identify, contain and respond to an attack - all in a safe, guided environment designed for learning, not fear.

📅 Date / time: Wednesday 24th June, 9:30am (registration & breakfast) –12pm
📍 Location: Crowne Plaza Newcastle, Newcastle upon Tyne, NE1 3SA
🔗 Register now: https://eu1.hubs.ly/H0vtNky0

11/05/2026

There’s still time to register for our latest webinar: The Big Switch-Off: What Every Business Needs to Know about the End of Traditional Phone Lines ☎️

By January 2027, PSTN and ISDN phone lines will be switched off for good.

For many businesses, this change is already causing issues - often through alarms, card payment terminals or door entry systems that quietly rely on traditional phone lines.

To help you stay ahead of it, we’re hosting a free 30‑minute webinar covering what’s changing, what it means for your business, and how to plan next steps without disruption.

We’ll also be joined by a guest speaker from Microsoft, sharing practical insight into Microsoft Teams Phone and how it supports modern business communications.

📅 Date / time: Thursday 14th May, 11am–11.30am
📍 Location: Microsoft Teams
🔗 Register now: https://eu1.hubs.ly/H0v9Bvh0

We’ll keep things clear, jargon-free, and focused on what matters to your business.

07/05/2026

We’re all set up on Stand GS35 at the North East Expo at Newcastle Racecourse, hosted by the North East Chamber of Commerce.

James Thompson and Robert Barnes will be hosting the stand today – why not come along and say hello?

06/05/2026

We’re excited to share that we’ve been shortlisted for the Customer Excellence Business of the Year award (category sponsored by Lumo) at the 2026 Chamber Business awards, hosted by the North East Chamber of Commerce 🏆

This award recognises organisations committed to delivering an excellent customer experience, with a clear vision for customer service and a track record of going above and beyond for their customers.

Being shortlisted is a real credit to our team and the pride they take in consistently putting our customers first.

Good luck to everyone shortlisted. Fingers crossed! 🤞

30/04/2026

Our vehicle fleet has had a refresh, with brand new vehicles and an updated livery now on the road.

As part of our commitment to environmental responsibility, every vehicle in our fleet is 100% electric – and has been since 2016 - and charged using renewable energy from our solar panels, meaning zero emissions from day-to-day travel.

Keep an eye on the road - you will see us out and about!