Social Care Network

29/05/2026

The latest CHARMS newsletter has landed! In this month’s edition, we’re sharing:
✔️ Our new and improved CHARMS Wiki
✔️ A preview of upcoming Custom Record Card Templates
✔️ Useful tips and upcoming update information

Have a read here:

We've just launched our new and improved CHARMS Wiki, making it easier than ever to access guidance and step-by-step instructions for using CHARMS.

30/04/2026

📢 April's CHARMS Newsletter is out now!

Featuring news, information on the latest improvements across CHARMS, and helpful tips to support your day-to-day use of the system. If you use CHARMS, it’s well worth a quick read!
🔗 Read the latest newsletter here:

If you'd like to know the exact date you will be updated please call our support line on 0161 237 1872 or contact your Account Manager.

31/03/2026

📬 Our CHARMS customer newsletter for March is here! Including info on some brilliant new features arriving soon, and a look into our first CHARMS implementation done on American soil. Read the latest issue here! 👉https://mailchi.mp/socialcarenetwork/scn-newsletter-issue-67

27/02/2026

🔔Your February CHARMS Newsletter is out now!
Catch up on the latest updates, news, and helpful CHARMS tips from Social Care Network in our latest issue👉

We’d like to remind our community that comprehensive training and support is always available for all CHARMS users. We’re here to help you get the very best from the system, including:

30/01/2026

📣Our first CHARMS customer newsletter of 2026 is out now! Have a read here: https://mailchi.mp/socialcarenetwork/scn-newsletter-issue-65

Version 12.1 is being rolled out between 28/01/26 - 05/02/26. If you would like to know the exact date you will be updated, please call our support line on 0161 237 1872 or contact your Account Manager. Draft release notes have been emailed to all customers and finalised released notes will be ava...

18/12/2025

Our final CHARMS newsletter of 2025 is here!👉 https://mailchi.mp/socialcarenetwork/scn-newsletter-issue-64

Get the latest CHARMS tips, highlights from the past year, and a look at what’s coming up next. Thank you all for being part of the CHARMS community this year - here’s to an fantastic 2026! 🎄✨

✨ Customer Feedback ✨ "Having CHARMS in place has already made a significant difference to how we work. It has streamlined our processes, improved efficiency, and given us greater confidence in managing our operations. The transition felt smooth and well-managed thanks to your attentive and co...

28/11/2025

📬November's CHARMS customer newsletter is here! Conference highlights, new features, and some handy data protection guidance for carers. Read the latest issue here 👉

Last week, the CHARMS team joined more than 400 delegates at Wembley Stadium for the 2025 BASE (British Association for Supported Employment) Conference. It was a great opportunity to exchange ideas, share best practice in supported employment, and talk about Connect to Work and how the programme ca...

24/11/2025

Some fantastic feedback from CHARMS customer Dynamic Care!

✨"The implementation of CHARMS was excellent from start to finish."
✨"Your team were incredibly supportive and attentive to our organisation’s unique needs, taking the time to understand our processes and tailoring the system to fit seamlessly."
✨"Tasks that previously required a lot of manual work are more streamlined, saving us significant time and reducing errors."
✨"Since going live, the system has had a really positive impact on our agency."

We’re proud to support organisations with smooth, stress-free transitions and always love hearing how CHARMS is making a difference in day-to-day operations. Thank you to Dynamic Care for taking the time to provide us with feedback! 🙌

17/11/2025

CHARMS is represented at the 2025 BASE - British Association for Supported Employment Conference at Wembley Stadium. 400+ delegates will be attending to share ideas and experience of supported employment and to talk about Connect To Work and how it can be delivered.

CHARMS has been used by supported employment teams for almost 30 years and is now helping them to deliver the Connect To Work programme.

More information about Connect To Work can be found at Connect to Work - https://www.gov.uk/government/publications/connect-to-work

03/11/2025

Our October newsletter is out now! 📰
Discover what’s new, get some helpful CHARMS tips, and stay connected with our community, here 👉

Customer Feedback “SCN have recently delivered Best Practice Session across all NFG fostering agencies, and they were very well received. The trainers were knowledgeable and engaging, and created an environment in which participation was easy. For some this was a useful refresher, for others it wa...