First Touch Training Limited

04/06/2026

About Open Courses

Open courses provide delegates with the opportunity to share their learning experience with others from different organisations in a purpose-built environment.

Delegates often have similar roles and experience similar issues and concerns, so we ensure you benefit from working with each other.

All are open courses are available online in small groups. If the dates don't work call us about a 1 to 1 course on a date that suits you.

https://firsttouchtraining.co.uk/open-courses/about-open-courses

Open courses provide delegates with the opportunity to share their learning experience with others from different organisations in a purpose-built environment.

03/06/2026

Successful Telephone Sales - Thursday 11 June 2026

For those involved in telephone sales and appointment setting on outbound and/or inbound calls irrespective of experience.

02/06/2026

CLIENT FEEDBACK

"Really informative, welcoming, knowledgeable, has given me a new perspective." Emma Haynes, CC Engineering Ltd

"Enjoyable, interesting, learned more than anticipated." Sarah Reeder, Savoir Beds

"Very engaging with the numerous activities" Louis Chen, Impress Print Services

01/06/2026

June is here! The start of a new month and a new week. What are your goals this month?

21/05/2026

Open, In-House or Online Training?

Regular open programmes at hand-picked facilities in central London, in-house training designed to suit you or a combination of both. Work whichever way best suits your needs. Take the time to discuss your goals and we can plan together how to achieve the best results. We want you to succeed and we are here for the long term. See our open or in-house training guide for more information.

https://firsttouchtraining.co.uk/about/open-or-in-house-training

Regular open programmes at hand-picked facilities in central London, in-house training designed to suit you or a combination of both. Work whichever way best suits your needs. Take the time to discuss your goals and we can plan together how to achieve the best results. We want you to succeed and we....

20/05/2026

Essential Sales Skills - Thursday 21 May 2026

Interactive coaching in effective selling skills, by telephone, e-mail, in person and by video call.

19/05/2026

CLIENT FEEDBACK

"Great tips to help shape the team, thanks." Paul Scott, E-Service

"Really useful and enjoyed working as a team." Yvette Sookool, Garrington Relocation

"The workshop was very engaging and I feel I have learnt a great deal that will benefit my business and my team." Steven Donovan, Bentley Designs UK Ltd

18/05/2026

Happy Monday! We hope your week has started well.

07/05/2026

Online Training

On published dates in small groups or on a 1 to 1 basis our online training is the fastest growing element of our work in people development and business growth.

Learn when it suits you with our 1 to 1 training, learn with colleagues on bespoke online training for companies, join one of our online open programmes and mix with others from different organisations.

https://firsttouchtraining.co.uk/about/online-training

On published dates in small groups or on a 1 to 1 basis our online training is the fastest growing element of our work in people development and business growth

06/05/2026

Achieving Customer Care Excellence - Thursday 14 May 2026

Learn how to develop business through outstanding customer service skills. For telephone, face to face and field-based personnel.