14/04/2026
Most businesses still think zero-hours contracts give them flexibility.
From 2027, that balance shifts.
The rules around zero-hours workers are changing, and not in a small way.
Under the new Employment Rights reforms, workers will have the right to guaranteed hours based on what they actually work.
If someone regularly works 20 hours, you may be expected to offer a contract that reflects that.
There’s more.
You’ll also need to give proper notice for shifts and changes, and in some cases, pay compensation if shifts are cancelled last minute.
This isn’t about banning flexibility altogether.
It’s about removing what the government calls “one-sided flexibility”.
And that’s where many businesses will get caught out.
If your rotas are reactive, if hours fluctuate without clear patterns, or if your contracts haven’t been reviewed in years, this will have a real impact.
Not just legally. Operationally.
The businesses that get ahead of this now will be in a much stronger position when these changes land.
If you’re relying on zero-hours workers, it’s time to take a proper look at how that works in practice.
👉 Full breakdown here:
https://lnkd.in/e2ZUmtzz