08/10/2026
💭 If you were joining your own organisation tomorrow, what would frustrate you most within the first month?
It's a question we often ask leaders.
The answers are rarely about strategy. They're usually things that have become normal:
➡️ Too many approvals
➡️ Unclear ownership
➡️ Competing priorities
➡️ Poor communication between teams
➡️ Meetings that achieve very little
Over time, leaders and team members become accustomed to these frustrations because they work around them every day.
New starters don't. And neither do customers.
Sometimes the greatest opportunity for improvement isn't doing something new. It's removing what no longer serves the organisation.
❓What would your answer be?