Insight6 Scotland

Insight6 Scotland Insight6 are the UK’s leading customer feedback organisation. We specialise in driving great service to improve commercial return for our partners.

Did you know that a recent survey found that 86% of customers will pay more for a better customer experience? Did you know that by 2020, customer experience will overtake price and product as the key brand differentiator? I'm Stuart Shepherd, owner and director of insight6 Scotland. insight6 are the UK's leading customer service solutions provider. We have worked with thousands of businesses acros

s the UK and Australia to help them understand their customer journey and more importantly support in implementing improvements. We deliver tailored bespoke customer service packages which include mystery shopping of all aspects of your business, exit surveys, focus groups, customer service training, employee engagement surveys and much more. We have a dedicated team of Regional Director right here in Scotland who will be with you on your journey to customer excellence meaning that your will have the support to make positive change from your feedback. If you always do, what you've always done, you'll always get what you've always got. Call us today to arrange an appointment and let's work together to drive great service.

We are currently looking for Video Mystery Shoppers in the Ayrshire and West Scotland area to carry out assignments prim...
09/03/2026

We are currently looking for Video Mystery Shoppers in the Ayrshire and West Scotland area to carry out assignments primarily within the automotive sector.

As a Video Mystery Shopper, you will visit car dealerships posing as a genuine customer while discreetly recording the interaction. Your feedback helps our clients improve their customer service and sales experience.

What we offer:

Camera equipment supplied, no report writing required, full training provided & flexible assignments (Complete Monday to Sunday). Competitive Rates.

What we’re looking for:

Excellent attention to detail, a full driving licence, confidence when interacting with sales staff, reliability and professionalism.

This role is ideal for individuals who enjoy flexible work, visiting dealerships, and providing high-quality feedback.

📍 Location: Ayrshire & West Scotland
🚘 Sector: Automotive dealership visits

If you’re interested in becoming a Video Mystery Shopper in Ayrshire, West of Scotland and beyond please get in touch for more information.

Address

Kilmarnock

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm

Telephone

+447532699011

Website

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