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Quest Consulting Services Guiding and inspiring business leaders to drive their culture. Contact us for your free HR review.

We're seeing it first-hand - more of the SMEs we work with are dealing with mental health-related absences, and managers...
20/10/2026

We're seeing it first-hand - more of the SMEs we work with are dealing with mental health-related absences, and managers are under growing pressure to respond in the right way.

But responding isn't enough. If we want real change, we need to look upstream - at the root cause, not just the symptom.

That starts with something simple: regular, genuine check-ins. Not performance reviews. Real conversations that give people space to raise issues before they escalate into absence.

Because workplace wellbeing isn't a policy or a poster in the break room; it's a culture. One where people feel safe to speak up, and where problems are handled quickly, productively, and positively for everyone involved.

Struggling to get workplace wellbeing right?

At Quest, our whole team are trained Mental Health First Aiders. We help businesses build workplaces where people don't just survive the week - they thrive in it.

๐Ÿ“ž 08448797286
๐Ÿ“ง [email protected]

From 30th October, your duty to take "reasonable steps" to prevent sexual harassment is to become "all reasonable steps"...
15/10/2026

From 30th October, your duty to take "reasonable steps" to prevent sexual harassment is to become "all reasonable steps".

Hereโ€™s how to get your business ready ๐Ÿ‘‡

As well as having to take all reasonable steps to protect your people, there's also a new duty to protect your people from harassment by third parties, such as customers, clients, and suppliers.

If you're an employer, here's where to start:

โœ… Assess all your risks โ€“ including client-facing roles, events with alcohol, travel, and online interactions.
โœ… Update your policies โ€“ and consider introducing a standalone sexual harassment policy (if you donโ€™t already have one!)
โœ… Make reporting issues easy โ€“ offer your people more than one route to raise a concern
โœ… Train your managers and teams โ€“ use practical, scenario-based sessions to educate and empower your people to navigate situations correctly
โœ… Set out how you'll handle harassment from customers and suppliers โ€“ making sure everyone is on the same page
โœ… Keep a record of what you've done, why, and whether it's working โ€“ if you're ever challenged, you'll need a concrete paper trail to support your actions.

For more support, we've put together a one-page checklist to help you prepare๐Ÿ‘‡

Download it here: https://drive.google.com/file/d/1w8P0Mswriwnnq3EGU7LgYyi6ZW2IIMGx/view?usp=sharing

Need more help with policy reviews or training for your managers and teams?

๐Ÿ“ž 08448 797286
๐Ÿ“ง [email protected]

13/10/2026

Donโ€™t know whether youโ€™re coming or going when it comes to employment law? Who can blame you!

Hereโ€™s a quick overview of whatโ€™s changed (and changing) throughout 2026 ๐Ÿ‘‡

Got any questions? The Quest team is always here to help:

๐Ÿ“ž 08448 797286
๐Ÿ“ง [email protected]

Today is World Mental Health Day ๐Ÿง  And this yearโ€™s theme is โ€˜Lived experiences heard: real voices, real changeโ€™. This ye...
10/10/2026

Today is World Mental Health Day ๐Ÿง 

And this yearโ€™s theme is โ€˜Lived experiences heard: real voices, real changeโ€™.

This yearโ€™s event is all about recognising the immense value of people with lived experience of mental health conditions โ€“ in shaping policies, services, and approaches.

Rather than simply encouraging people to share their stories, itโ€™s about creating opportunities for them to influence top-level decision-making and co-create a more person-centred and responsive approach to mental health.

Looking at your own business, how can you incorporate your employeesโ€™ challenges and lived experiences into creating a more supportive, constructive work environment?

Tired of playing catch up when it comes to employment law? ๐Ÿ˜ดJoin us for FREE advice and a clear, practical roadmap of wh...
06/10/2026

Tired of playing catch up when it comes to employment law? ๐Ÿ˜ด

Join us for FREE advice and a clear, practical roadmap of whatโ€™s still to come ๐Ÿ‘‡

After a brilliant turn out to our September webinar, we still have spots available in October and November.

Weโ€™ll be helping employers get ahead of whatโ€™s changing โ€“ and when โ€“ and identify simple ways to manage change, stay compliant, and reduce risk.

Book your place today!

๐Ÿ—“๏ธ Monday 12th October, 12:00 - 12:45
61f6bd10-0057-4ac6-9417-1de8ad1c284b@9169738f-66aa-4d4c-abcd-bb41ca8cd83a" rel="ugc" target="_blank">https://events.teams.microsoft.com/event/61f6bd10-0057-4ac6-9417-1de8ad1c284b@9169738f-66aa-4d4c-abcd-bb41ca8cd83a

๐Ÿ—“๏ธ Wednesday 18th November, 16:00 - 16:45
cddaaf7f-307e-4d8b-a34b-128b3f666349@9169738f-66aa-4d4c-abcd-bb41ca8cd83a" rel="ugc" target="_blank">https://events.teams.microsoft.com/event/cddaaf7f-307e-4d8b-a34b-128b3f666349@9169738f-66aa-4d4c-abcd-bb41ca8cd83a

๐Ÿ“ฅ DM us with any questions or for more info!

AI is changing what โ€˜skilledโ€™ means to employers.  Is your team keeping up?  Adapting fast, working smarter, and knowing...
01/10/2026

AI is changing what โ€˜skilledโ€™ means to employers.

Is your team keeping up?

Adapting fast, working smarter, and knowing when to lean on AI (and when not to). These are quickly becoming the skills that matter most.

So, we want to know, what's the one skill you find most important in your team?

Vote in our poll by commenting your answer below!๐Ÿ‘‡

5 low-cost ways to keep your best people โคต๏ธ Losing a great employee rarely comes down to money. More often, it's the sma...
29/09/2026

5 low-cost ways to keep your best people โคต๏ธ

Losing a great employee rarely comes down to money. More often, it's the small things that go unnoticed โ€“ until it's too late.

If you're watching costs closely, here are five ways to boost retention without touching pay reviews:

๐Ÿ‘‰ Say thank you, specifically.
Specific recognition costs nothing and lands far better than generic praise. Swap out โ€œGreat job this weekโ€ with something more memorable, such as โ€œthat report you turned around early really helped usโ€.

๐Ÿ‘‰ Give people a say in how they work.
Offering flexibility on hours, tasks, or ways of working shows trust. And trust is one of the best ways to encourage โ€“ and achieve โ€“ retention.

๐Ÿ‘‰ Ten-minute check-ins.
Regular, genuine check-ins (not just performance reviews) let people raise issues before they become resignation letters. Ten-minute check-ins beat ten-grand fixes.

๐Ÿ‘‰ Make growth visible.
Who doesnโ€™t want to feel like they're improving and moving forward? While you canโ€™t offer everyone in your business a promotion, training, skills development, and shadowing opportunities all count.

๐Ÿ‘‰ Protect their time.
Respecting your people's evenings, lunch breaks, and annual leave sounds obvious โ€“ but it's also one of the fastest ways to build resentment and lose good people if left to slip.

Which of these does your business already do well? ๐Ÿ‘‡

HR: the job nobody signed up for, but everyone ends up doing ๐Ÿ˜ฉ You're running the business, chasing invoices, keeping cu...
24/09/2026

HR: the job nobody signed up for, but everyone ends up doing ๐Ÿ˜ฉ

You're running the business, chasing invoices, keeping customers happy โ€“ and somewhere in between, trying to have a conversation with an employee that's been put off for weeks.

The truth is that most small and medium businesses don't have a dedicated HR person.

So, instead, people management becomes something you squeeze in around everything else โ€“ usually reactively, and most of the time once something's already gone wrong.

Here's the thing: reactive HR always costs you more in the long run, whether thatโ€™s in time, in stress, or in real financial and legal risk.

That's exactly where we come in.

Our HR experts give you expertise, advice, and guidance when you need it โ€“ without the cost or hassle of hiring in-house.

So the tricky conversations, complex policy gaps, and the "am I even allowed to do this?" worries stop living at the bottom of your to-do list.

If HR keeps getting pushed to tomorrow in your business, let's talk:

๐Ÿ“ž 08448797286
๐Ÿ“ง [email protected]

Training budgets have frozen for many. Yet skills gaps continue to grow. Sound familiar? A lot of businesses have paused...
22/09/2026

Training budgets have frozen for many. Yet skills gaps continue to grow.

Sound familiar?

A lot of businesses have paused their training spend this year, but gaps in management capability haven't paused with it. If anything, they're widening.

The good news? You don't need a bigger budget to close them; you need a plan.

Our management training programmes come with fixed costs, so you know exactly what you're investing from day one โ€“ no nasty surprises.

And to make budgeting even easier, you can now pre-book a training programme and spread the cost across monthly instalments, turning a big upfront spend into something that fits your existing budget cycle.

Ask us about our management training workshops to:

๐Ÿ‘‰ Plan ahead with certainty
๐Ÿ‘‰ Spread the cost, not the impact
๐Ÿ‘‰ Give your managers the skills to handle what 2026/27 is bringing.

Frozen budgets donโ€™t have to mean frozen progress.

Get in touch with the team today for more information:

๐Ÿ“ž 08448797286
๐Ÿ“ง [email protected]

Employment law has moved fast in the UK this year โ€“ and a lot of small businesses are still relying on policies (or habi...
17/09/2026

Employment law has moved fast in the UK this year โ€“ and a lot of small businesses are still relying on policies (or habits) that no longer offer much protection.

Here are three policies worth checking today ๐Ÿ‘‡

๐Ÿ‘‰ Written statement of employment
Your probation terms need a second look. Anyone hired from 1st July 2026 gains unfair dismissal protection after six months, not two years.

๐Ÿ‘‰ Disciplinary, performance, and probation policy
With the qualifying period for unfair dismissal claims shrinking, early decisions now carry more legal weight. A documented process protects both you and your employees.

๐Ÿ‘‰ Anti-harassment policy
From October 2026, employers must take "all reasonable steps" to prevent sexual harassment, including from customers or clients. A clear, written policy is step one to getting this right.

None of these need to be complicated. But sorting them out now will be a lot easier than after something's gone wrong.

Do you have all three in place?

Address

7 Howley Park Business Village, Pullan Way
Leeds
LS270BZ

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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