BKR Care Consultancy (BKRCC) was founded in January 2011 with the aim of providing assistance to providers when working with their commissioning and regulatory authorities. Since its foundation BKRCC has worked successfully with a wide range of care providers, ranging from individual home owners to charities and large corporate providers across all regions. At BKRCC we are accustomed to working to
short timescales when resolving often complex issues.
As well as working directly with providers BKRCC also provides consultancy services to solicitors working in the care sector. We have also provided professional services to agencies not directly involved in care provision, see our testimonial page for further details. In addition we also provide crisis management services to homes awaiting the appointment of a permanent manager. All our managers have been previously registered with CQC and are highly respected and experienced. BKRCC is keen to develop close links to provider representative groups and at present has close links with East Midland Care and West Midland Care Associations. Our Lead Consultant has over 22 years of experience working with the CQC in the field of regulation, initially as an inspector and then in a senior management role. As a senior manager she specialised in working with large corporate health and social care providers in developing standards of quality and safety in care. She is currently an executive board member of Research into Elderly Specialist Care (RESEC) based at Templeton Green College, Oxford. At BKR Care Consultancy we recognize the changing challenges faced by providers as a consequence of a dynamic regulatory environment. Our services are specifically designed to enable providers to respond quickly and effectively to those challenges and to reduce the risk of non-compliance. Listed below are some of the services we offer, all services can be tailored to your individual requirements:
• Working with local Compliance Monitoring and Safeguarding teams in undertaking large scale investigations.
• Working closely with service users and their representatives.
• Developing person centred care planning.
• Assisting distressed services who are working with contracting officers, compliance monitors and the CQC.
• Quality Assurance of existing services and the development of action plans and follow-up monitoring.
• Troubleshooting
• Working with providers to address Breach of Contract Notices.
• Management of Safeguarding issues.
• Complaints Investigation.
• Location/service review
• Mock inspections.
• Assisting with the completion of Provider Compliance Assessment (Note: this is no longer a regulatory requirement).
• Mentoring of Registered Manager/Senior Staff.
• Reviewing, monitoring, assisting and rewriting of policies, procedures and practice guidelines.
• Induction training for care staff.
• Review of service user involvement in action planning.
