14/04/2021
We are hiring!
We are looking for a Service Co-ordinator to join our team on a temporary basis of 12 months to cover maternity leave.
The Service Co-ordinator is an integral part of the service team within our company. The successful candidate will be responsible for generating, tracking and taking total ownership of the contract’s renewal process.
Your responsibilities will include, but will be not be limited to the following:
• System set up of contracts, customers, sites, URN’s & Keyholders
• Keeping Alarm Receiving Centre and Police records/information up to date
• Answering incoming phone calls
• Dealing with/coordinating with subcontractors around the UK
• System set-up of billing and charges
• Set up scheduled Planned Preventative Maintenance visits
• Raise repairs and arrange emergency callouts
• Liaise with the Sales team to arrange quotations for new and existing customers
• Assist with Accounts, if needed
• Housekeeping and general ad hoc duties
Key personal attributes:
• Strong administration skills with experience in Microsoft office
• Exceptional attention to detail and methodical approach
• Professional attitude and demeanor, problem solving and prioritisation skills
• Mature, friendly and approachable attitude
• Strong communication skills - both written and verbal
• Excellent time management
• Ability to multitask
• Working as part of a team and the ability to work under pressure
Qualifications and experience:
• GCSE’s or equivalent in Maths and English
• Previous office experience and the ability to work under pressure
Job Type:
• Full time, 12 months maternity cover
• To start as soon as possible
• Location: Syston
Please send your CV and covering letter to [Email address hidden]
