Samson Security Fire & Facilities

Samson Security Fire & Facilities Experts in static security, security systems, and 24/7 monitoring via our ARC. Trusted, responsive, and ready. Visit samsonsecurity.co.uk or call 0345 4303 999.

We deliver tailored, professional protection and facilities services across the UK. The following gives details of the services that we offer. Whether you are looking for a specific service or a tailored package, we are happy to discuss your requirements in full, creating a combination that suits you.

• Security Officers.

• Alarm Receiving Centre (ARC)

• Key Holding.

• Electronic Security Inst

allations (VSS / CCTV, Intruder, Fire, Access Control and Energy Management).

• Remote Monitoring Services (VSS / CCTV, Intruder, Fire and Energy Management).

• Locking-Up Services (Remote Open / Close and Manual Open / Close).

• Mobile Alarm Response.

• Facilities Management (COVID-19 Deep Cleaning. Cleaning, Grounds Maintenance, Winter Gritting, Reception, Building Management and Pest Control).

• Dog Services.

• Full Site Security Survey and Risk Assessment.

• Consultancy.

• CAFM Helpdesk

When you rely on an Alarm Receiving Centre, you are trusting it with your risk, your property, and your response decisio...
04/06/2026

When you rely on an Alarm Receiving Centre, you are trusting it with your risk, your property, and your response decisions.

That’s why standards matter.

At Samson, our Alarm Receiving Centre operates under independently audited and industry-recognised standards that govern every aspect of our monitoring and response processes.

Our ARC is:
✔ SSAIB certificated to EN 50518 Category 1
✔ SSAIB certificated to BS 9518
✔ Secured by Design accredited (Police Preferred Specification)
✔ Operated by fully SIA licensed staff

These standards ensure:
• Controlled alarm handling procedures
• Secure UK-based monitoring infrastructure
• Verified escalation and response processes
• Staff vetting, training, and operational competence
• Independent ongoing audit and compliance

This is not internal policy — it is externally verified operational compliance, assessed against recognised UK and European security standards.

For our clients, that means every alarm signal is handled within a fully audited control environment designed for speed, accuracy, and accountability.

👉 https://samsonsecurity.co.uk/arc/

Ready for deployment.A fresh delivery of CSL GradeShift Pro 4 signalling units has arrived, helping us support upcoming ...
03/06/2026

Ready for deployment.

A fresh delivery of CSL GradeShift Pro 4 signalling units has arrived, helping us support upcoming alarm monitoring projects and maintain reliable connections between security systems and our ARC.

Reliable signalling is a critical part of any monitored security solution, ensuring alarm activations can be transmitted quickly and securely when they matter most.

What actually happens when an alarm activates at 2am?Behind every monitored alarm is a trained operator making real-time...
02/06/2026

What actually happens when an alarm activates at 2am?

Behind every monitored alarm is a trained operator making real-time decisions based on site-specific instructions, verification methods, and escalation procedures.

A typical response process looks like this:

✔ Alarm signal received by our ARC
✔ Operator immediately reviews the activation
✔ Keyholders notified in line with agreed procedures
✔ Response officers dispatched where applicable
✔ Verified activations — including sequential, audio, or CCTV confirmation — escalated appropriately, including emergency service notification where required
✔ All operator actions, communications, and incident activity fully logged and recorded

At Samson Security, our SSAIB-approved EN 50518 Category 1 Alarm Receiving Centre operates 24/7, supporting commercial clients and installers across multiple sectors.

Most security incidents occur outside normal business hours — which is why professional monitoring remains a critical layer of protection when premises are unoccupied or vulnerable.

📞 0345 4303 999
🌐 www.samsonsecurity.co.uk

Security systems don’t fail at the point of alarm activation.They fail at the point of response.A burglar alarm, fire al...
28/05/2026

Security systems don’t fail at the point of alarm activation.
They fail at the point of response.

A burglar alarm, fire alarm or CCTV system is only as effective as what happens after it triggers.

At Samson, our EN 50518 Category I ARC in-house Alarm Receiving Centre ensures that when an alarm activates, it doesn’t just get recorded — it gets acted on.

Our ARC provides 24/7 monitoring and coordinated response, including:
• Intruder & fire alarm monitoring
• CCTV alarm verification
• Keyholding & alarm response deployment
• Incident escalation procedures
• Out-of-hours support
• Lone worker protection

We can also take over monitoring of existing systems without replacing your equipment, allowing businesses to improve protection without unnecessary disruption or cost.

Because in security, the system is only part of the solution — the response is what protects the asset.

📞 0345 4303 999
📧 [email protected]
🌐 www.samsonsecurity.co.uk

What is an Alarm Receiving Centre (ARC)?An Alarm Receiving Centre (ARC) is a continuously manned monitoring centre where...
26/05/2026

What is an Alarm Receiving Centre (ARC)?

An Alarm Receiving Centre (ARC) is a continuously manned monitoring centre where information from alarm and video surveillance systems is received, assessed, and acted upon in real time.

ARCs are generally defined in two categories:

Category I ARCs provide a higher standard of monitoring and handle security-critical applications, including intruder alarms, hold-up alarms, access control systems, CCTV requiring emergency response, and lone worker monitoring.

Category II ARCs typically handle non-security applications such as fire alarms, lift alarms, social alarms, and non-security video surveillance systems.

When an alarm is activated, the ARC is responsible for ensuring it is correctly verified and actioned without delay — whether that involves escalation, dispatching a response, or notifying keyholders.

A professional ARC typically provides:
• 24/7 monitoring of intruder and fire alarms
• CCTV alarm verification and incident assessment
• Coordination of keyholding and alarm response
• Escalation to emergency services where appropriate
• Lone worker and out-of-hours protection support

At Samson, our SSAIB certificated EN 50518 Category I ARC operates 24/7, delivering monitoring, respon se coordination, and operational support across security-critical systems. Our ARC is also Secured by Design accredited as meeting the 'police preferred specification'.

We support both end users and security installers, offering flexible monitoring and response services tailored to system configuration.

For end users, this means:
• Professional 24/7 protection when premises are unoccupied
• Faster response and escalation when incidents occur
• A fully managed security layer behind their system

For installers, this means:
• A UK-certified ARC partner for monitoring services
• The ability to offer professional monitoring without building infrastructure
• Reliable escalation and response aligned with installations
• A straightforward way to add recurring monitoring revenue

Professional monitoring is what turns a security system into an active, managed protection service.

Switching your alarm monitoring provider doesn’t always mean starting from scratch.If you already have a monitored alarm...
21/05/2026

Switching your alarm monitoring provider doesn’t always mean starting from scratch.

If you already have a monitored alarm system in place, there’s a good chance we can take over the monitoring without replacing your existing equipment.

That means less disruption, lower cost, and a smoother transition than many businesses expect.

At Samson, our in-house Alarm Receiving Centre (ARC) is designed to integrate with a wide range of existing systems, helping you maintain security continuity while improving response and service levels.

From intruder alarms and CCTV monitoring to keyholding, access control, and system health checks — we provide a complete, joined-up service with one point of contact and full operational oversight.

If you’re unsure whether your current system is compatible, we’re happy to review it and advise.

We’re incredibly proud to support Barnton Ladies and grassroots women’s football ⚽🖤🤍Seeing the team together in their ne...
18/05/2026

We’re incredibly proud to support Barnton Ladies and grassroots women’s football ⚽🖤🤍

Seeing the team together in their new kits and hearing the difference this sponsorship has made means a great deal to everyone at Samson.

Grassroots clubs are at the heart of local communities, and we’re delighted to play a small part in supporting the team and helping them represent the club with pride.

When seconds matter, our ECHO connection can make a difference. Verified alarms from your site are sent directly to poli...
13/05/2026

When seconds matter, our ECHO connection can make a difference. Verified alarms from your site are sent directly to police dispatch, saving up to 4 minutes on response time.

Faster escalation means reduced risk and peace of mind for property owners and managers.

Address

92 High Street
Liverpool
L158HQ

Telephone

+443454303999

Website

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