Citi Consulting & Psychotherapy

Citi Consulting & Psychotherapy Frankie is a Certified Transactional Analyst (CTA), Clinical Supervisor, and Therapeutic Coach.

She holds an MSc in Transactional Analysis Psychotherapy, alongside a Diploma in Therapeutic Counselling and Clinical Supervision with an Intersectional Lens.

Growth Mindset One of the most powerful shifts in psychotherapy happens when clients move from asking, "What's wrong wit...
29/08/2026

Growth Mindset
One of the most powerful shifts in psychotherapy happens when clients move from asking, "What's wrong with me?" to "What can I learn about myself from this experience?"
A growth mindset reminds us that struggles, setbacks, and emotional pain do not define who we are. They are opportunities for learning, healing, and development. Therapy creates a space where clients can challenge limiting beliefs, cultivate self-compassion, and recognize their capacity for change.
Growth is rarely linear, but every small step toward awareness, resilience, and authenticity matters.
We are not fixed versions of ourselves. We are continually becoming.

Behind the Therapist's Smile: The Struggles of the Profession!Behind every therapist's smile is dedication, resilience, ...
08/08/2026

Behind the Therapist's Smile: The Struggles of the Profession!
Behind every therapist's smile is dedication, resilience, and a commitment to helping others heal. When people think of psychotherapists, they often picture calm professionals who guide others through life's challenges. While therapists provide empathy, support, and expert care, they also face struggles that are often overlooked.
One of the biggest challenges is emotional fatigue. Therapists regularly listen to stories of trauma, grief, anxiety, and personal hardship. Although helping clients grow and heal is rewarding, continuous exposure to emotional distress can lead to compassion fatigue and burnout without proper self-care.
Maintaining professional boundaries is another important challenge. Therapists must balance genuine empathy with objectivity, ensuring they support clients effectively without becoming emotionally overwhelmed. This requires ongoing self-awareness and professional supervision.
Many psychotherapists also experience isolation. Majority lone-work and the responsibility of making clinical decisions can sometimes feel lonely despite constant interaction with clients.
Again, the rise of online therapy has created new pressures, including managing virtual sessions, protecting confidentiality, and maintaining a healthy work-life balance.
Therapists are human and face personal challenges, stress, and difficult life experiences just like anyone else. Yet they continue to provide care and support to those in need. Recognizing the realities of their profession reminds us that mental health professionals also deserve support, and compassion. Clinical supervision and ongoing CPD remains the anchor of the support they require to continue to thrive.
Does the above resonate, you can reach out via fpcstalk.com or email us at [email protected] to book a free 15-minute consultation.

Spiral Thinking, Anxiety and its Impact on our HealthIn our fast-paced world, most people experience spiral thinking. Th...
05/07/2026

Spiral Thinking, Anxiety and its Impact on our Health
In our fast-paced world, most people experience spiral thinking. This is a repetitive, often negative thoughts that can be difficult to control. A simple concern can quickly escalate into a series of "what if" scenarios, leading to anxiety and emotional distress.
Spiral thinking occurs when the mind becomes fixated on worries, mistakes, uncertainties, or future events. Rather than finding solutions, individuals become trapped in a cycle of overthinking and self-doubt. For example, a minor mistake at work may trigger concerns about job security, finances, or personal competence.
Anxiety and spiral thinking often reinforce one another. Anxiety fuels intrusive thoughts, while overthinking intensifies anxious feelings. This cycle can lead to poor concentration, sleep problems, irritability, fatigue, and a persistent sense of unease.
Over time, spiral thinking can reduce productivity, strain relationships, lower self-confidence, and affect overall quality of life. It may also contribute to physical health issues such as headaches, high blood pressure, and weakened immunity. Fortunately, cognitive-behavioural techniques and healthy coping strategies can help break the cycle, reduce anxiety, and promote greater resilience, balance, and well-being.
If any of the above resonate with you and you are thinking of therapy, I invite you to follow that feeling. You can reach out via fpcstalk.com or email us at [email protected] to book a free 15-minute consultation to know if therapy is an option.

As a Leader, How Can You Make Work Human?In today’s fast-paced, highly automated world, work can easily become transacti...
07/06/2026

As a Leader, How Can You Make Work Human?
In today’s fast-paced, highly automated world, work can easily become transactional. Yet behind every task, meeting, and deadline is a human being someone with emotions, aspirations, and limitations. The most effective leaders recognise a fundamental truth: when work becomes more human, performance improves, engagement increases, trust deepens, and teams deliver more meaningful outcomes.
But what does it truly mean to “make work human”?

It starts with intentional leadership practices:
• See people before performance
• Recognise effort, not just outcomes
• Make empathy a daily practice
• Normalise vulnerability
• Prioritizing transparent communication
• Encourage healthy boundaries and balance
• Lead with clarity and compassion

Ultimately, work becomes more human when leaders choose connection over control, understanding over assumption, and purpose over process.
As a leader, you do not need a radical transformation to begin, you need intention. Because, in the end, leadership is not just about managing tasks. It is about creating environments where people can do their best work while remaining authentic to themselves. That is where true performance and fulfilment begin.

If any of these ideas resonate with you and you are seeking therapeutic coaching to deepen your self-awareness and leadership effectiveness, you can reach us at fpcstalk.com or email [email protected] to book a free 15-minute consultation and explore your options.

Imposter Syndrome - The Silent Struggle of High-Flying ProfessionalsOn the surface, a high-flying professional has it al...
31/05/2026

Imposter Syndrome - The Silent Struggle of High-Flying Professionals
On the surface, a high-flying professional has it all: impressive job titles, respected personalities, and careers that many aspire to. Majority are leaders, innovators, and high achievers at various levels, yet beneath the polished exterior, many of these professionals quietly wrestle with a persistent and unsettling belief: “I don’t belong here.” This is imposter syndrome! It is a psychological issue where a person doubts their accomplishments and fears being exposed as a fraud, despite evidence of their competence. There’s always a renewed sense of self-doubt with every new level of success. Instead of celebrating milestones, they attribute success to luck, timing, or external factors. Praise feels misplaced and every achievement is followed by a quiet question: “What if they realise, I’m not as capable as they think?”
The common traits that fuels imposter syndrome is perfectionism, self-awareness, overachievement and need for external validation.
Imposter syndrome remains invisible to others but has a deeply personal impact resulting in chronic stress, burnout, avoidance of opportunities, overworking and emotional exhaustion.
These thoughts are rarely spoken aloud, yet they shape the person’s behaviour, decision-making, and confidence over time. Imposter syndrome thrives in silence but weakens in awareness.
If any of the above resonate with you and you hope to gain more self-awareness through therapy, I invite you to follow that feeling. You can reach out via fpcstalk.com or email us at [email protected] to book a free 15-minute consultation to know if therapy is an option.

Recognising Abuse Patterns: A Guide for Health ProfessionalsHealthcare professionals are often among the first points of...
18/05/2026

Recognising Abuse Patterns: A Guide for Health Professionals
Healthcare professionals are often among the first points of contact for individuals experiencing abuse. Whether in primary care, hospital settings, or community services, clinicians are uniquely positioned to identify early warning signs, provide support, and intervene safely. However, abuse rarely presents in obvious ways. It often emerges subtly through patterns of behaviour, presentation, and relational dynamics. Recognising abuse is also not about making assumptions and recognising the patterns is crucial for timely and compassionate intervention.
To understand abuse beyond the obvious, is important to recognise that abuse extends far beyond physical violence. Many experiencing abuse do not present with visible injuries, which makes pattern recognition more critical than identifying isolated incidents. Recognising abuse patterns is not about making assumptions, it is about noticing signals, holding curiosity, and creating conditions where disclosure is possible and understanding that disclosure is a process, not a single event. It is important to understand abuse as a pattern, not an incident. A central challenge in identifying abuse is that it is frequently minimised or rationalised, both by the individual experiencing it and by systems around them. Abuse is best understood not as isolated events, but as repeated patterns of power, control, coercion, and fear. Abuse is defined less by what happens once and more by what happens repeatedly, and how it impacts the individual’s autonomy, safety, and sense of self.
Finally, recognising abuse patterns is an essential clinical skill that goes beyond identifying visible harm. Health Professionals play a vital role in this, even when it is hidden beneath silence, fear, or normalisation and creating a space where someone feels safe enough to be heard, believed and not judged is am impactful intervention.
If you are a healthcare professional working with individuals affected by abuse and require clinical supervision, or if you are seeking therapeutic support yourself, please feel free to contact us via https://fpcstalk.com or email [email protected]

Understanding the Inner Impact of Trauma/PTSD and Paths to HealingTrauma is not defined by what happens to us, but by ho...
03/05/2026

Understanding the Inner Impact of Trauma/PTSD and Paths to Healing
Trauma is not defined by what happens to us, but by how our nervous system and inner world respond to what happened. Many people can experience the same event but they will be impacted very differently. Trauma crushes our ability to cope, process, and return to a sense of safety. For Post Traumatic Stress Disorder (PTSD), this can develop when this sense of threat remains active long after the danger has passed. Let’s understand that Trauma is not a weakness or a failure to cope; it is a normal human response to abnormal circumstances.
Trauma can result from events such as accidents, abuse/neglect, loss/bereavement, violence/threat, emotional abandonment, witnessing harm to others etc. Trauma may be single incident, developmental, or complex, and it can affect how we relate to ourselves, others, and the world. Most times, many people do not initially identify their experiences as “traumatic,” especially if they learned early on to survive by coping, adapting, or staying strong.
PTSD on the hand occurs when the nervous system remains locked in survival mode. Common indicators include: intrusive memories, images/ thoughts, hypervigilance, emotional numbness/shutdown, difficulty trusting/feeling safe, guilt, shame, or self blame. PTSD is the body and mind responding as if the threat is still present.
Transactional Analysis helps us understand trauma by exploring how different ego states develop to protect us and trauma often disrupts access to the Adult ego state, especially when under stress. Trauma is often stored within the Child ego state the part that felt scared, helpless, or overwhelmed at the time. When trauma is triggered, the Child reacts as if the original danger is happening again. Many trauma survivors develop a harsh Critical Parent voice. This inner criticism voice compounds trauma by adding shame to fear. Healing happens when the Adult can say, “That was overwhelming but I’m safe now.” Recovery requires regulation, safety, and compassion, not force. Simple practices would include, slow breathing, grounding through the senses, gentle movement and naming what is safe in the present moment helps. When we regulation, it creates the conditions for healing. Learning to replace the harsh self talk with compassionate responses helps softens shame and supports emotional repair. Re establishing boundaries is important as trauma often disrupts boundaries and when re-established, boundaries help rebuild trust in self.
What does trauma healing actually look like? Healing looks like, feeling safer more often, less self criticism, quicker recovery after distress, greater emotional flexibility and increased self compassion and choice.
Finally, trauma changes how we experience the world, but it does not define who we are and with the right support, the nervous system can learn that the danger has passed, the Adult can reclaim the present, and the Child can finally rest. Remember, healing is not about erasing the past, it is about living fully in the present with safety, dignity, and compassion.
If any of the above resonate with you and you're thinking about therapy, for yourself or a loved one, I invite you to follow that feeling. You can reach out via fpcstalk.com or email us at [email protected] to book a free 15-minute chat. Let's talk.

Myths of psychotherapy, with an evidence-based debunking:It is important to help you understand that despite the existen...
26/03/2026

Myths of psychotherapy, with an evidence-based debunking:

It is important to help you understand that despite the existence of these myths, psychotherapy is a diverse, evidence-based field dedicated to improving mental health, building resilience, and fostering personal growth. It is a collaborative, skill-building process designed for anyone seeking to live a more fulfilling and self-aware life.
Below are common myths of psychotherapy with each evidence-based debunking:

Myth 1: "Psychotherapy is just paying someone to talk to about your problems. I could do that with a friend."
• Debunking: While supportive friends are invaluable, psychotherapy is a structured, evidence-based process guided by a trained professional. Therapists use scientific principles, specific techniques (like CBT, DBT, EMDR), and professional boundaries to create a safe space for deep, transformative work. They are objective, non-judgmental, and trained to guide you through patterns and core issues a friend cannot. It’s not just talking, it’s how you talk and to whom.

Myth 2: "You have to be 'crazy' or extremely ill to see a therapist."
• Debunking: This is a harmful stigma rooted in the history of only treating severe mental illness. Today, people seek therapy for a wide range of reasons: life transitions (job change, becoming a parent), relationship issues, grief, stress management, personal growth, and developing coping skills. Therapy is for anyone wanting to understand themselves better and improve their mental and emotional well-being, preventative care for the mind.

Myth 3: "Therapy takes forever and creates dependency."
• Debunking: Therapy timelines vary greatly. Many evidence-based therapies (like CBT for anxiety) are designed to be short-term (8-20 sessions). Ethical therapists have a clear goal: to help you develop your own internal tools and independence. The ultimate aim is for you to not need them anymore. Talk of dependency is disempowering and contrary to professional ethics.

Myth 4: "The therapist will just sit there silently and nod."
• Debunking: While some modalities (like traditional psychoanalysis) involve more silence for reflection, most modern therapies are highly interactive, relational and collaborative. Therapists ask probing questions, teach skills, provide feedback, challenge unhelpful thoughts, and assign "homework" for real-world practice. They are active participants in your growth.

Myth 5: "All therapists are the same."
• Debunking: Therapists differ significantly in their training (PhD, PsyD, MSc, Dip), therapeutic approaches (CBT, psychodynamic, humanistic, integrative), specialties (trauma, eating disorders, couples), and personality. Finding a therapist, you feel comfortable with and whose approach aligns with your goals is a crucial part of the process, the "therapeutic alliance" is a key predictor of success.

The Quiet Weight and Reality of Moral InjuryMoral injury is not always loud. It does not always announce itself the way ...
01/03/2026

The Quiet Weight and Reality of Moral Injury
Moral injury is not always loud. It does not always announce itself the way burnout or stress does. Instead, it often sits quietly beneath the surface, an internal conflict born when someone is forced to act against their deeply held values, or when they witness things that feel profoundly wrong yet are powerless to change.
Moral injury is increasingly recognized in healthcare, social care, emergency services, and other professions where people carry heavy responsibilities. It is not just about what someone has done, but also what they could not do, often due to systemic pressure, inadequate resources, or situations that offer no good options.
The reality of moral injury shows up in many ways: a lingering sense of guilt, frustration with systems that fail people, emotional exhaustion that feels different from routine stress, or a quiet questioning of one’s own goodness. Unlike burnout, moral injury is not solved by rest or holidays. It is rooted in the heart, not the schedule.
But acknowledging moral injury is the first step toward healing. Creating spaces where people can talk openly, without judgement, allows those burdens to be shared rather than carried alone. Compassionate leadership, supportive peers, and systems that prioritise ethical practice can help ease the weight.
Most importantly, moral injury does not mean someone is weak. It means they cared, deeply and bravely, in circumstances that tested their humanity. And that in itself is a sign of strength.
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Decolonisation: Journey Toward Inclusive and Accessible PracticePsychotherapy is increasingly being asked to look inward...
07/02/2026

Decolonisation: Journey Toward Inclusive and Accessible Practice
Psychotherapy is increasingly being asked to look inward, not only at how we support clients, but at the cultural stories and worldviews that have shaped the therapeutic models we rely on. Decolonising therapy isn’t about rejecting established approaches; it’s an invitation to expand our understanding of healing and make our work more inclusive, respectful, and culturally grounded.
Many traditional therapeutic frameworks were developed in Western, Eurocentric contexts. While valuable, they do not represent the full spectrum of human experience. Decolonising therapy means recognising these limits and intentionally creating space for diverse cultural knowledge, community-based healing traditions, and a broader understanding of distress.
A key part of this work is ongoing reflective practice. Therapists are encouraged to ask themselves:
• How do my cultural lenses shape what I see as “healthy” or “unhealthy”?
• Whose voices and theories were centred in my training, and whose were missing?
• How do I respond when issues of race, power, or identity enter the room?
Without this reflection, therapists risk unintentionally reinforcing marginalisation or misattunement that clients may already be navigating.
Decolonised practice is also deeply relational. Healing happens in connection, where culture, identity, and power meet. Working relationally means honouring the client's lived experience as expertise, naming power dynamics when appropriate, and co creating meaning rather than imposing interpretations.
Ultimately, decolonising therapy benefits both clients and clinicians. It fosters safety, empowers clients to reclaim their narratives, and strengthens authentic connection. For therapists, it enhances cultural competence, emotional insight, and ethical practice.
Decolonisation is not a destination, it’s an ongoing commitment to learning, unlearning, and staying open.
“Join the conversation and Add your voice, what does inclusive, culturally attuned therapy look like in your world?”
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