03/09/2026
A model that works well in one market can quickly become a source of risk when transferred abroad without enough validation.
Customers in different countries bring different expectations, behaviours and socioeconomic contexts. Competitive conditions also change. As a result, the same proposition, pricing logic or operating approach may perform very differently once it crosses a border.
A previous success does not carry its original market conditions with it.
This is why even a short market research process can be valuable before expansion begins. Understanding what customers expect, how they evaluate alternatives and what matters in their purchasing decisions can expose assumptions that would otherwise remain hidden until after resources have been committed.
Our founder and managing partner, Emre Cetin, discusses why companies should revalidate their understanding of the customer when entering a new market. Recorded and hosted with , who also led the interview.