05/08/2026
Θέση Εργασίας
Customer Service Advisor (Bilingual Greek & English)
We are a telecommunications provider based in North London and we are looking for a friendly, motivated and customer-focused Customer Service Advisor to join our team.
The successful candidate must be fluent in both Greek and English and enjoy speaking with customers over the phone.
The Role
Your primary responsibility will be to contact our existing customers to explain the UK's Digital Switchover programme and assist them with upgrading their telecoms services. You will guide customers through the process and answer any questions they may have.
Key Responsibilities
• Contact existing customers by telephone.
• Explain the Digital Switchover process and the available service options.
• Follow up customer orders and keep customers informed of progress.
Skills & Experience
• Fluent spoken and written Greek and English (essential).
• Excellent communication and telephone skills.
• A confident, friendly and professional manner.
• Good organisational and administrative skills.
• Good IT skills and the ability to learn new systems quickly.
• Basic customer service experience within the telecommunications industry would be an advantage, but is not essential.
Training
Full training will be provided on our products, services and systems.
Interested in joining our team?
If this sounds like a role that suits your skills and experience, please send your CV to [email protected]
