City Security Services

27/09/2022

Three of our employee have welcomed some fantastic feedback from our Client Eat Snacks in Nuneaton, for their excellent work on site.

Chris Hynes, General Manager, contacted our Senior Operations Manager Brown regarding the team, to say: “Really hope you are well! The three boys are doing an excellent job for us here and you should be proud to have them attached to your business 👍🏼” – a huge thank you and well done to Lee O Connell, Scott Walters and Terence O Connell – keep up the great work ~
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27/09/2022

Our Senior Operations Manager Brown, joined Group Operations Director Harper-Booth at a Community Event hosted at Heart’s Saltbrook Place, last week.

They provided safety and security advice to residents, as well as supplying them with complimentary personal torches.

Russell said ‘Sophie and I really enjoyed the day and things were very positive all around. We developed some contacts and relations to help us improve the service we offer, along with supporting the good work Midland Heart and the other parties involved carry out, helping improve the lives of the residents. We really appreciated this rewarding opportunity to help make a difference.’ ~
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08/09/2022

We would like to offer our heartfelt condolences to all our customers, employees and contacts at the passing of our Majesty Queen Elizabeth II.

During this mourning period, we will not be posting on social media to reflect our deep sorrow at the passing of our greatest monarch.

07/09/2022

Women in Security

Yasmin started with us at Heart recently. She is new to security and keen to embark on a productive career at an assignment allowing her to make a positive difference and embrace the rewarding side of the industry.

Pictured here with Brown, Senior Operations Manager and Client Manager Deborah Brown on her first day, Yasmin navigated the induction process, along with important aspects such as safeguarding and professional boundaries, ensuring residents feel safe and secure in their homes.

Yasmin also joined us at our Community event prior to her first day and is looking forward to being part of Charity events in the future and learning more about Health & Safety in the workplace.

Deborah has contacted us to let know that Yasmin is already receiving positive feedback from external staff members and has already shown great enthusiasm in her job, as well as the initiative to learn more and recommended her for an Employee Recognition Award.

A big welcome to Yasmin from us all. We are thrilled to have you on board ~
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07/09/2022

The amazing staff at in Thrapston, organised a collection for our Officer, Andy Gower, who was unfortunately taken ill recently.

The staff collectively donated an overwhelming generous amount of £200 to help support Andy through this difficult time.

Our Senior Operations Manager, Brown, collected the donation from Mark Styles (pictured) then visited Andy at his home, to pass on the kind gesture.

We would like to thanks all the staff at DSV and also join them in wishing Andy a speedy recovery back to health, we hope to welcome you back soon ~
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05/09/2022

Putting the Heart in Midland Heart

Our team spent the day with our client and Midland Heart’s Coventry Foyer residents, to help increase their social skills and enhance community spirit. Planting fruit and veg, bulbs ready for next Spring, and learning basic DIY and enjoying refreshments supplied by us, a productive, informative and most importantly fun time, was had by all!

26/08/2022

We are delighted to share our first City Group Newsletter with you!

We will be sharing our Company news quarterly, along with success stories across the Group, along with any security update.

Click the link below to read

This interactive flipbook is created with FlippingBook, a service for streaming PDFs online. No download, no waiting. Open and start reading right away!

26/08/2022

We have received some absolutely fantastic feedback from the Centre Manager at Idlewells Shopping Centre in Sutton Ashfield, praising our Security Manager, Michael Storer.

He said -

‘I would like to let you know how impressed I am with the Security Manager here, employed by GR8.

Michael showed incredible professionalism on the morning of July 27th helping to avert what could have been a terrible and potentially life-threatening situation.

To summarize, we received a fire signal and Michael, accompanied by Kurtis Sossou, followed procedure to investigate the activation before we entered our evacuation phase. The area was in a plant room that required significant effort for him to get there in time but, he succeeded. Upon arrival, he discovered that one of our compressors had caught fire and after passing the evacuation order to control, and having assessed the situation, he discharged a CO2 extinguisher and managed to extinguish the fire. The subsequent centre evac was caried out with perfect precision and we were commended by the attending Fire Service Watch Commander for our swift response.

Michael’s actions, both during, prior to, and after the situation were without doubt, some of the most professional I have encountered in my 26 years’ in the business -

• Professional training delivered to the Idlewells team concerning evacuation, providing perfect preparation for situations such as this.
• Daily adherence to the “tango” designations each member of staff has in the event of an evacuation, so they know their duties.
• Swift response to emergency alarm.
• Perfect assessment of situation, and application of all that he has learned.
• Superb management of situation through effective communication
• Perfect de-brief to myself and Fire Service
• Reports collated and submitted without delay

If your company operates any formal recognition schemes I would wholeheartedly endorse Michael.’

We would like to thank Michael for his amazing professionalism shown here and congratulate him for receiving such exemplary feedback – well done Michael!

17/08/2022

Our Gr8 team at ULCH were treated to some delicious Pizza on their shift by Mitie!

Security Manager Tom Meredith, asked us to assist him in delivering Pizza and drinks across 4 shifts, ensuring no one was left out.

In total, 38 pizzas, 12 garlic bread Pizzas, multiple sides and dips and plenty of soft drinks were enjoyed by our team, to thank them for all their hard work over the past year.

Tom is pictured here, along with Shift Supervisor Andrew O’Kirwan.

Thank you to Mitie and thank you to our team, for all their continued hard work Mitie people

10/08/2022

We know that employee loyalty is something to be extremely grateful for and after working with us for 10 years, we were honoured to present Mark McLaughlin with his Long Service Award.

Our Group Operations Director Sophie Harper-Booth, pictured here with Mark, accompanied him on his site visits during the day and was delighted to spend time with Mark and present him with his award.

Thank you Mark!

03/08/2022

One of our employees had a unique and exciting opportunity to get their hands on the UEFA Women’s Euro Trophy, following the historic win by the Lionesses on Sunday.

Richard Murkin is our site Security and Incident Manager at The FA, St Georges Park, where the England Football teams train and prepare for international games and tournaments. A fantastic memory and photo for Richard to treasure, thanks to his important role on site

03/08/2022

For International Security Officer Day, we wanted to raise awareness on the security industry itself and the variety of roles we provide that falls under the “Security umbrella”. As part of this, we asked our Officers what they liked about the industry and the Group. Here’s what a few had to say...