FinTech Insights

24/09/2026

🇪🇺 European banking chatbots are evolving. 🤖

Most financial institutions still use chatbots for simple questions, information, and guidance. But some banks are taking conversational banking further, with chatbots that can handle more complex or personalised queries and support richer interactions. 📱

👀 Explore examples from bunq’s Finn, KBC Bank & Verzekering’s Kate, and Revolut’s AIR.

👉 Want to explore the European chatbot landscape? Book a free demo with FinTech Insights here https://urls.fintechinsights.io/4gV9drc

23/09/2026

🇺🇸 Why did Santander succeed in the US when so many European banks struggled?

The answer starts with how it entered the market.

Santander and Monzo took very different paths into the US. 📱 But entry strategy was only part of the story.

💡 Our latest article explores what Santander got right and what other European banks can learn from its US journey, backed by FinTech Insights data.

👉 Read the full analysis here: https://urls.fintechinsights.io/4hb6YPe

Why has Santander succeeded in the US where so many European banks failed? We used FinTech Insights to explore its offering, framed against Monzo’s US exit

22/09/2026

🎮💰 What happens when banks add a little gamification to everyday money management?

From savings challenges and financial quizzes to prize draws and spin-to-win features, gamification is becoming part of the digital banking experience. 📱

The goal isn’t just entertainment. Gamification can encourage people to save, learn, stay engaged, and earn rewards along the way. 💡

👀 Swipe to see real-world examples from Up - Easy Money, DBS, MoneyLion, and bunq.

Want to explore more digital banking features? Book a demo with FinTech Insights 👉 https://urls.fintechinsights.io/3VsUoUg

17/09/2026

🌟 Welcome, SRP Federal Credit Union to FinTech Insights! 🤝

SRP Federal Credit Union is dedicated to serving its members through tailored financial services, convenient digital banking tools, and a strong commitment to the communities it serves. 💡

We're excited to help the team gain market insights and uncover opportunities to support future digital decisions. 📊🚀

Welcome to FinTech Insights! 🎊

16/09/2026

🤖 Albert’s Genius assistant is taking banking chatbots further.

It goes beyond simple support, helping users manage banking tasks, access financial insights, search the wider web, and create custom actions through conversation. 📱

Genius shows how AI assistants are evolving into more flexible tools for everyday financial needs. 💡

See what advanced chatbots can do, book a demo here. 👉 https://urls.fintechinsights.io/3SQFvu8

15/09/2026

🇺🇸 Why do so many European banks struggle in the US while Santander Global continues to grow?

BBVA, HSBC, BNP Paribas, N26, and most recently Monzo all scaled back or exited the market.

Santander took a different path, and it paid off. 📈

💡 Our upcoming article explores what set Santander apart and what other banks can learn from its long-term success in the US.

Coming soon. 👀

10/09/2026

🗽 Finovate Fall is in full swing!

Our Senior Account Executive, Konstantine Pappas, is on the ground, connecting with banking and fintech professionals and exchanging ideas about what’s next for digital banking.

For us, events like Finovate are all about the conversations—meeting new people, reconnecting with familiar faces, and hearing firsthand about the opportunities and challenges shaping the industry.

If you’re at Finovate Fall, make sure to say hello to Konstantine!

09/09/2026

🌟 Welcome, Broadview Federal Credit Union to FinTech Insights! 🤝

Broadview Federal Credit Union is committed to helping members achieve their financial goals through accessible financial solutions, digital services, and a strong community focus. 💡

We're excited to help the team explore how their digital experience compares across the market and gain insights to support future digital innovation. 📊🚀

Welcome to FinTech Insights! 🎊

08/09/2026

📍Heading to Finovate Fall in New York this week? Let’s connect!

Konstantine Pappas will be there representing FinTech Insights and connecting with banking and fintech professionals from across the industry.

With digital banking evolving faster than ever, we’re looking forward to conversations around how financial institutions can benchmark their experiences, uncover opportunities, and make smarter product decisions.

See you in New York! 🗽