Phoenix Solutions4all

Phoenix Solutions4all Phoenix Solutions4all delivers first-class IT training and consultation services mainly in London but also the whole of UK and international.

Phoenix Solutions4All is a London based IT training company formed to provide the very best IT Training to their clients. Although the company in its current shape has been formed recently, Solutions4All has been prospering since 2008. In 2013, after working closely for many years, the directors, Maggie and Raj decided to join together and use their knowledge and strengths to move the company forw

ard and ensure a friendly, high quality service to their clients. Both are hard working and passionate about IT training and helping people improve their software knowledge through classroom training and one to one support carefully designed to supplement eLearning IT training solutions. Why is classroom training and one to one training still needed? Many organisations currently provide eLearning solutions for their employees. This is an effective way of saving money and time. It also allows employees to learn at times to suit them. We believe that classroom training with hands on experience is definitely a quicker and more personal way for employees to really raise their productivity. Our experienced trainers will be able to assess the current skills of your employees and provide helpful hints and tips to improve their productivity. Our trainers are also able to evaluate if learning has taken place through asking questions and test exercises to measure improvement in skills. People learn by making mistakes, that is a fact, but it can be frustrating and also it can waste time. When a mistake is made during classroom session, our trainer is there, not just to correct it, but also to explain what the mistake was and how to correct it. This ensures much better knowledge retention and helps employees transfer learning back into the workplace.

Want to know how to stay Green while you innovate using AI ? Check out Phoenix Solutions4all latest article on our Phoen...
18/03/2026

Want to know how to stay Green while you innovate using AI ? Check out Phoenix Solutions4all latest article on our Phoenix page on LinkedIn.

Please contact the two directors Raj Rawat or Malgorzata Maggie Czerwinski if you want to know more about any of our courses including AI, Microsoft, Google, Soft Skills, and many more on their website - https://psalltraining.com/courses/

By Phoenix Solutions4all – Empowering Teams to Use AI Safely, Responsibly, and Efficiently AI is rapidly reshaping how organisations operate—streamlining processes, supporting creativity, and enabling more informed decision‑making. However, as AI becomes a standard part of everyday workflows, ...

04/08/2025

Investing in People: Why Training Is a Strategic Advantage

When budgets are tight, training might seem like a flexible line item. But forward-thinking leaders know that investing in people is one of the smartest, most strategic moves a business can make. Done right, training doesn’t just support your team—it drives performance, saves time, and builds long-term value.

Unlocking Productivity: The Time You Didn’t Know You Were Losing

On the surface, it might look like work is getting done. Emails are being sent, meetings are happening, tasks are slowly moving along. But if your employees haven’t had proper, focused training — especially in new systems, procedures, or evolving roles — there’s a lot of hidden time loss you don’t see in the budget... but you’re still paying for it.

Here’s where that lost time shows up:

1. Task Drag

Without clear understanding or confidence, a task that should take 20 minutes takes an hour. Employees second-guess themselves, repeat steps, or avoid action entirely because they’re unsure. Multiply that across a team over weeks, and the cost in man-hours adds up — not to mention the dela++ys in delivery.

2. Workarounds and Guesswork

When people don’t know the right way to do something, they make it up as they go — not out of laziness, but necessity. That creates inconsistencies, rework, and even compliance risks. And guess what? Fixing mistakes takes longer than doing it right the first time.

3. Interruptions and Dependency

Poorly trained employees rely more on others to get work done. “Hey, how do I do this again?” might seem harmless — but one person asking for help is two people not focusing. Over time, it disrupts productivity and turns your most knowledgeable staff into unofficial help desks.

4. Missed Opportunities

People without training often don’t realise what tools or shortcuts are available to them. That means they might be taking the long route every single time — not out of stubbornness, but because they genuinely don’t know there’s a better way.

Training Builds More Than Skills—It Builds Momentum

Investing in training doesn’t just solve today’s problems. It sets your business up for long-term success:

1. Future-Proofing Skills As roles evolve, training keeps your team ahead—ready to adopt new tools, adapt to change, and lead transformation.

2. Reducing Risk Through Confidence Well-trained employees make fewer mistakes, understand compliance, and represent your brand with professionalism.

3. Boosting Engagement and Loyalty 94% of employees say they’d stay longer at a company that invests in their learning (Keevee, 2024).

4. Developing Internal Leaders Training creates a pipeline of capable leaders who understand your culture—reducing the need for costly external hires.

Why Trainer-Led Learning Makes the Difference

While digital learning has its place, trainer-led sessions—virtual or in-person—offer unique advantages:

· Real-time feedback and clarification

· Customised content aligned with your business goals

· Higher engagement through discussion and interaction

· Practical application via role-play and real-world scenarios

Companies with structured, trainer-led development programmes report 24% higher profit margins than those without (ATD).

A Smarter, Targeted Approach

Even with limited budgets, training can be strategic and impactful:

· Focus on high-impact roles and departments

· Use short, targeted sessions to address specific needs

· Align training with business goals to maximise ROI

· Show employees their growth matters—even in tough times

Final Thought

Training isn’t a luxury—it’s a lever. One that improves performance, reduces wasted time, and strengthens your culture. Invest in your people today, and they’ll move your business forward tomorrow.

Please call Maggie on 079 6060 9243 or Raj Rawat on 078 4305 6785. Alternatively, e-mail [email protected] to discuss how we can provide solutions to your IT and Soft Skills training requirements and help them to tailor the sessions to your department's or company's specific needs, We look forward to hearing from you soon.

Looks like I work for different Govt. dept every week. 😜😜😂😂Love the enthusiasm and gratitude my delegates have even afte...
18/06/2024

Looks like I work for different Govt. dept every week. 😜😜😂😂

Love the enthusiasm and gratitude my delegates have even after 7 hours of training Day ☺️☺️🙏🏽🙏🏽☺️☺️

Respect for people around you in your workplace, irrespective of their Nationality, Caste, Creed, Religion, Colour, or S...
31/08/2023

Respect for people around you in your workplace, irrespective of their Nationality, Caste, Creed, Religion, Colour, or Sexual Orientation, is the mantra of a prosperous organisation.

#

All our hard work, dedication and passion pays off whenever an independent Accreditation body such as Learning Performan...
27/08/2021

All our hard work, dedication and passion pays off whenever an independent Accreditation body such as Learning Performance Institute (LPI) awards us with the status of the Gold Accredited Learning Provider!

This proud feeling gets even stronger when it’s 8 years in a row. To put the icing on the cake we have been also awarded Top 30 Provider for the last three years. So, we must be doing something right! 😊

We work in true partnership with you, our clients to ensure that we provide you with the most cost-effective and tailored IT and Soft-Skills training solutions that meet your real needs.

We look forward to hearing from you to find out more about your training requirements and working with you to provide you with an outstanding service in terms of the right training, customer service and training delivery to meet your needs and aspirations.

Maggie and Raj

Our Courses:

We are only one click or call away from you
020 3696 2796 / 079 6060 9243 / 078 4305 6785

[email protected] or [email protected]

Free one-hour MS Outlook, Excel, Word and PowerPoint ONLINE taster sessions for ALL the DECISION MAKERS responsible for ...
19/05/2020

Free one-hour MS Outlook, Excel, Word and PowerPoint ONLINE taster sessions for ALL the DECISION MAKERS responsible for booking training courses

Thanks to all our lovely current and prospective clients for providing the following responses for our Online one-hour Taster Sessions and interest in booking Live sessions.

Who is this for?
If you are responsible for booking training courses for the staff in your organisation or department and after having reviewed the outstanding evaluation please contact us on 020 3696 2796 or email us – [email protected] We can send you the weekly schedule of our FREE online one-hour taster sessions in MS Word, Excel, PowerPoint and Outlook

NB: Please note that as the following quotes are original we haven't corrected any typos.

FEEDBACK FROM SESSIONS SO FAR

"It was concise and Raj was very patient and clear. One hour was enough."

"Liked how we were able to get involved and ask questions"

"I liked the interaction at the end of the session, this would be good to have not just at the end as well. Sometimes hard to keep up, felt the trainer spoke quite quickly. Overall, good experience and I would recommend."

"Format seemed to work really well and there were some really good tips and processes . There were only 3 of us on the training was really good and I like the short format of an hour as it's more manageable that having to do a longer training day. Think the idea of doing lots of short training sessions just covering 2 or 3 topics could be good in the future and it's easier for the 'student' to remember what has been covered."

"I didn't like how long it took to ask every participant if they had any questions after each thing we discussed but this is not your fault - it's just the reality of online training. I did like that the trainer didn't make people feel stupid if they couldn't remember an answer to his question. It was very friendly."

"Great overall session, a lot to take in as it was only a tester. Would have been great to have a bit more time to practise and perfume the actions learnt."

"Thought it was a good session and enjoy the format of a small number of people - Like the idea of doing several short sessions on one or two topics rather than a whole morning or day."

"Tony explained the topics very clearly and patiently. Really helpful."

"Simon was very patiently explaining the topic and very knowledgeable."

"The session was excellent. Simon was very knowledgeable and patiently explaining everything to every attendees. Very useful."

"Tony was very good at delivering the topics, and I can see many people benefitting from them."

"I liked the small group, each of us taking it in turns to try out the exercises, tutor always stopping to answer our question or problem straight away. Good exercise worksheets. mentioning several extra shortcuts which are always so useful to learn or be reminded about. Thank you for the session!"

"Brilliant session. So useful. I work with long documents - up to 100 pages and have no real training in Word! This was invaluable."

"Simon really knows the topics, and was very patiently encouraging and explaining all the questions we have. Very helpful and useful."

"I use Excel quite a bit but the Shift pipe and partial referencing functions were new to me and so useful."

"The Conditional formatting and the quick parts will come in useful for me going forward. I was not aware of these features"

"The use of Hyperlinks and referencing other documents"

"Raj was really knowledgeable and explain very clearly on all topics. Very useful."

"Understanding the principles of If function"

"I really enjoyed the personable and friendly attitude which I was not expecting in a training course on line! I would recommend follow up training notes, but I am sure you do this anyway on non tater courses."

"Some useful quick / smart tips"

"Really useful and learnt some good tips to be able to use outlook more efficiently. An hour goes by so quickly!"

"Really beneficial sessions, glad i joined!"

"I liked that it was visual training"

"No powerpoint! Simon clearly knew where the session was going. He managed the participants really well. Great use of screen/control sharing. Content was great - some really good tips and features."

"Session was so useful. Simon explains very clearly and patiently. He has a good feel for showing items that everyone will find really helpful but may not be able to find intuitively."

"Really informative, i liked the way he ''gave control'' to us too"

"Tony was very well organised in his presentation and sequencing. He was totally on top of the material and was very willing to answer questions, even if they were a little off topic, while at the same time managing to keep to the timing (just about). I personally would ditch the PowerPoint."

"It was interactive, Tony checked on all of us individually as we went through it, so that was appreciated. Software worked fine and proves what can be done virtually. I would include a VLook up in the session personally as I find it a temperamental function and I wouldn't use the And/or functions so it could be a good alternative but then I expect everyone has their preferences. It was useful to see the different way actions could be undertaken in Excel and I learnt some new ways of undertaking them. Overall very good."

"good explanations and focus on the audience's needs"

"I really enjoyed how interactive the session was, this suits my learning style. Lots of positive encouragement from the tutor too."

"It was a one to one session and Simon was very patient in talking me through actions. I learnt a lot and it was really useful. It was good to see how Virtual would work."

"The sessions was really insightful, i left the session with the knowledge and confidence to use new functions i hadn't used before, yet will be beneficial and time saving."

"I would recommend not using a small laptop screen and having a better resolution, as I struggled to read the screen. Some super useful shortcuts learnt, which i can take forward in my role and apprenticeship course, thank you Simon."

"I like that Tony got everyone involved and there was opportunity for all to practice and apply learning."

"some useful tips and shortcuts, although I have experience use of them already. I particularly found the section on slide master useful."

"I like that Tony catered for all capabilities and was very patient with those with less existing knowledge of the topic. Great group participation"

"Explanations were clear and the flow easy to follow"

"I really enjoyed it, the trainer was really helpful and patient (even when I did click on the wrong thing and opened something completely different!). Thanks very much for the opportunity."

"Simon was very patient, and provided clear information. I was probably the least experienced in Excel on the session, but Simon was very understanding and patient."

" thought it went well :) Perhaps make note of people's efficiency of the application to help when interacting."

"He gave us an example of how he had used Quick Parts in his work which reinforced how you would use it"

"The fact that it was interactive and could practice myself during the course"

"Perfect amount of content for an interactive taster session. Pre-defined tasks may help to eliminate hiccups, e.g., conflicting quick steps."

"A very good session. I will recommended to my colleagues"

"Tony was really knowledgeable and patient throughout the course. Tony was also very approachable with any questions, which was great. Thank you Tony for providing the course."

"I liked the interactive hands on approach and I learnt some useful tricks that will help me in my current role. Its surprising how much you can do in Word and how much I still had to learn despite having used the software for many years now. I'm looking forward to playing around with it a bit more and putting these new skills into practice. I'm sure there is much more Tony could have showed us and its just a shame it was only an hour!"

"Simon was amazing. He adjusted the session to meet my training needs, presenting the information in a way to match my current skill level. As it was just me for the training he was able to go into more detail on the areas that I would find useful. I really enjoyed the session. Thank you."

"Simon is an excellent tutor and I will certainly be putting into use many of the brilliant skills he taught me how to use today."

"The session was really informative. I love that both myself and the other student both got to have a go at completing the different actions. I learnt a lot of things I didn't already know."

"I learned lots of new ways to use PowerPoint which I will find useful in my job role. Raj was great. Thank you."

"Very helpful and will send us some shortcuts afterwards which will be useful. Showed us his own document and it gave us a good idea of how it would work. Really enjoyed it."

"Raj was very clear, helpful and making us feel at easy. Really enjoyed it. Thank you Raj"

"The course was fantastic. Lots of really useful functions for excel. I would really be interested in doing a longer course and will be speaking with my manager regarding this. Thank you Raj."

"It was interactive and could practice during the session"

"Really helpful trainer and very useful. Many thanks."

"Raj was very clear in his instructions and it was good we all got a go at having control"

"I liked the interactive element whereby delegates had the opportunity to practice the tasks being demonstrated."

"Good tips that even a relatively experienced Excel user may not be aware of, such as double clicking the fill handle. My only suggestion would be to lower the pace/intensity slightly so that less-experienced users have time to compute and understand - providing a detailed agenda before the session would allow users to select their 'level'."

"It was interactive and could practice during the session"

"easy to follow, with good instructions and care of delegates"

"easy to follow, and good instruction/knowledge base"

"Tony was very patient with me. He has a great way of putting information over in bite sized manageable pieces. Very logical approach and much appreciated by me."

REPORT:

At Phoenix we always work hard on improving our services. We work together with our clients on developing training to be...
12/07/2019

At Phoenix we always work hard on improving our services. We work together with our clients on developing training to best suit their requirements, listen to their feedback and always try to better ourselves. We are hugely proud to announce that we have been listed by the Learning and Performance Institute (LPI) as one of the top 20 Learning Providers:https://www.thelpi.org/accreditation/top20-learning-providers
LPI accreditation guarantees that organisations operate to the highest possible industry standards. During the accreditation process, all areas of the business are assessed and scored – from qualifications and quality of training to company integrity and social responsibility. The results from this process identify the top 20 Best Overall training providers and we are delighted to be included in this list.
Over the phone or face to face, from the first point of contact we listen to our clients and produce a training solution tailored to their specific needs. By catering for up to 8 learners at a time, we consistently deliver top-quality training with a personal touch and listen thoughtfully to all feedback on our services. Our holistic approach means that we get to know you and your organisation and ensure that all of your questions are answered by a subject specialist.
We employ trainers qualified to train in MS Office, Adobe, Apple, Google, SQL, Business Objects, Soft skills and deliver personality assessments, and we are confident that we can find the solution to your training needs.
To celebrate our inclusion in this prestigious list, we would like to offer
20% off the standard group session price
for all the Microsoft sessions booked to run in
July and August
Contact us
For any of your
IT or Soft Skills training requirements
call us on
020 3696 2796 or 07960 609 243.
Alternatively, please email us on:
[email protected], [email protected]
or [email protected]

17/12/2018

Let's use this page to reunite a bear and it's owner :)

Bear is home... details in the comments.

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London

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