Our main office is located in Kingston, Greater London, where we would always welcome a personal visit from you. We are aware that most people get nervous when speaking with a private investigator and that the initial call can at times be a big decision - for this reason we offer a friendly, reassuring and sympathetic ear. We will never rush the call and always allow the client to determine the pa
ce of the conversation, then, with a clear explanation of our services, we can together establish the best way forward.
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We find their service cost-effective and very efficient locating all the cases we give them. We have no hesitation in recommending Global to other organisations who require investigative work done. — Government Agency”
We deem ourselves to have five main teams with different specialties. Firstly our UK tracing team who work solely from our UK offices working UK and international trace enquires, our background and vetting team who are also based in-house, and our surveillance team who are used for all our surveillance operations and undercover investigations are based all over the south east and are also represented in Manchester and Glasgow and using reliable contracted sub-agents if required. And lastly our bug sweep team who are based in the midlands and cover the whole of the country. Tracing and Investigations Internationally
On all international work we are very well regarded in the industry for our expertise in resolving cases that other agents simply do not have the resources for and can not get the same results, we believe as our name would suggest that we have a truly global presence that gives our enquires a local stamp of approval. We have built an unyielding reputation within the industry in every country we operate in. Our international presence enables us to offer far more than any other local competitor, making cross border tracing a whole lot easier. We have overseas success rates matching our UK achievements and we have very proficient relationships with our agents in cities across the world. As one of the leaders in our field maintaining yours and our reputation is paramount to our success. Which is why the decision to release your tracing or investigations enquires to us will prove to protect your reputation and keep your integrity long after your collection and detection rates have increased. All of the work we undertake is regulated by our own strict code of ethics. As well as the success we achieve, we also pride ourselves on our ethical tracing and investigation methods, which bring us in line with all the regulations stated by the Data Protection Act. As we are working at the forefront of our industry we pride ourselves on the high level of security procedures that have been set from the start and those that we continue to keep abreast of. Our Security
We are currently fully operational on PGP encryption which enables our clients to securely pass work through our emailing system ensuring that only those with their own encryption keys are able access the information. All paperwork is securely locked away behind key coded entry doors together with locked filing systems (and only kept for scheduled DPA dates) Our head office is fully alarmed with sensors on all floors and activation will illicit an immediate Police response. Insurances
We have full professional liability and indemnity insurance cover and have fail-safe disaster recovery plans in place. Upon the receipt of your instructions we will assign one of our hand picked expert investigators to complete your enquiry to its conclusion. They will also be supported and assisted by our experienced, friendly and fully staffed customer service team whom we guarantee will reply to all your queries efficiently, swiftly and with upmost professionalism. Coverage
We offer our services both on a local and national scale across the UK, Europe and further a field and as our name suggests we are truly Global. If you require a trace or status report we can provide this via our on-line Trace Request or we can accept your investigations and instructions by e-mail, fax or letter, instructing us.
