Working Voices - Communication Skills Training

Working Voices - Communication Skills Training Working Voices is a global consultancy teaching expertise in professional skills & transforming organisations.

Gain a competitive edge for the 2020s through training, coaching, & e-learning in communication, leadership, critical thinking & culture change! Working Voices is passionate about enhancing workplace interpersonal skills. Our wonderful coaches connect, engage and inspire. Explore our programs:

Leadership development program
http://www.workingvoices.com/courses/leadership-training/leading-with-impact-and-presence/

Effective presentation skills
http://www.workingvoices.com/courses/presentation-skills-training/

Negotiation skills training
http://www.workingvoices.com/courses/negotiation-skills/

Online leadership training
http://www.workingvoices.com/courses/leadership-training/executive-presence/

Effective speaking skills
http://www.workingvoices.com/courses/interpersonal-skills/effective-global-communications/

If you grew up in the eighties, you’ll probably remember when “the boss” meant exactly that. Workplace hierarchies were ...
21/09/2026

If you grew up in the eighties, you’ll probably remember when “the boss” meant exactly that. Workplace hierarchies were clear. The boss told you what to do. You did it.

But has evolved.

Today, effective leaders need to do more than provide answers and set targets. They also need to help people think, learn and grow.

That doesn’t mean becoming a full-time coach. There are moments when leaders need to be decisive, give clear direction and simply get things done. But when the goal is developing someone’s capability, providing every answer can actually get in the way.

A approach starts with curiosity.

Instead of immediately saying, “Here’s what you should do,” try asking, “What do you think?”

Listen. Ask another question. Encourage someone to explore their options and reach their own conclusion.

Over time, that can build confidence, ownership and a team that needs less day-to-day direction. Of course, it takes practice. Tight deadlines and heavy workloads can make giving someone the answer feel much quicker than coaching them towards it.

That’s why Leader as Coach is something to practise, not simply another title to add to the job description.

At , our Leader as Coach course helps leaders develop the curiosity, active listening and needed to help others fulfil their potential.

Read this week’s insight:
Why the best leaders act like coaches (and how to start).
www.workingvoices.com/insights/leader-as-coach/






18/09/2026

Karl Brown, one of ' expert Leadership and Communication Trainers.

Good communication isn't simply about knowing what to say. It's about understanding how people think, respond and connect.

Drawing on his experience in behavioural science, performance and coaching, Karl helps leaders communicate with greater clarity, confidence and impact. His varied career has taken him from the stage of the National Theatre to designing learning programmes for global organisations and working with young people to change mindsets and behaviours.

For Karl, understanding human behaviour is at the heart of . By combining insights from psychology with practical performance techniques, he helps people become more aware of how they communicate, think on their feet and connect more effectively with others.

To learn more: www.workingvoices.com/trainer/karl-brown




The best investment you can make in your career today? Your .⁠⁠As takes on more of the work it can do faster and more...
14/09/2026

The best investment you can make in your career today? Your .⁠
⁠
As takes on more of the work it can do faster and more efficiently, the skills that depend on being human become increasingly valuable: judgement, resilience, understanding, relationships and the ability to navigate uncertainty.⁠
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That’s the thinking behind the Training Bundle.⁠
⁠
It brings together six in-person courses, each focused on a core human capability that supports leadership, decision-making and team engagement:⁠
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• ⁠
• ⁠
• ⁠
• Building Relationships⁠
• Cross-cultural Understanding⁠
• Executive Presence⁠
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Each course can be delivered as a standalone session or combined into a structured programme, depending on your organisation’s needs.⁠
⁠
Because the future of work isn’t only about learning how to work with machines.⁠
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It’s about getting better at the things that make us human.⁠
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Don’t be a robot. Train for real life.⁠
www.workingvoices.com/in-real-life

If there's one word defining modern leadership, it's .⁠⁠Economic shifts. . Geopolitical change. . Expectations that s...
31/08/2026

If there's one word defining modern leadership, it's .⁠
⁠
Economic shifts. . Geopolitical change. . Expectations that seem to evolve overnight.⁠
⁠
For many leaders, the instinct is to search for certainty before making the next move.⁠
But what if certainty never comes?⁠
⁠
In this insight, argues that the most effective leaders aren't those with all the answers. They're the ones who stay calm under pressure, think critically, communicate clearly and help others move forward, even when the path ahead isn't obvious.⁠
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The future belongs to leaders who are comfortable making decisions without perfect information.⁠
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That's not talent.⁠
It's a skill.⁠
And it's one that can be learned.⁠
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Read in 2026: key insights from CEOs
www.workingvoices.com/insights/leading-through-uncertainty

September marks the return of designed to help you build the that make the biggest difference at work.Whether you'...
25/08/2026

September marks the return of designed to help you build the that make the biggest difference at work.

Whether you're preparing for difficult conversations, presenting to colleagues or clients, or looking to strengthen your emotional intelligence, our September sessions will give you practical techniques you can start using immediately.

This month we're offering two different perspectives on one of the workplace's biggest challenges: having difficult conversations.

Role-Play: Having Difficult Conversations with Derreck Lilly & Nick Fordman lets you watch realistic workplace scenarios unfold live, giving you the opportunity to analyse what works, what doesn't, and why.

Having Difficult Conversations with Henry Caplan explores the emotional side of challenging conversations, helping you stay composed, understand others more effectively, and communicate with greater confidence under pressure.

And because every professional benefits from communicating with impact...

Presentation Skills with Karl Brown will help you strengthen your voice, body language and presence so you can deliver presentations with greater confidence and influence.

The September Sessions

• : Having – Derreck Lilly & Nick Fordman (Wed 9 Sept)
• – Karl Brown (Tue 15 Sept)
• Thinking on Your Feet – (Tue 22 Sept)
• Having Difficult Conversations – (Wed 30 Sept)

Each one-hour webinar is free to attend, packed with practical techniques and designed to help you communicate with greater clarity, confidence and impact.

Save this post to keep September's sessions to hand.
www.workingvoices.com/webinars

Welcome to our final .Throughout this series, we've explored the , the growing influence of , and the that continue...
17/08/2026

Welcome to our final .

Throughout this series, we've explored the , the growing influence of , and the that continue to matter most.

As we bring this year's Summer Digest to a close, we'd like to dedicate our final edition to the subject that underpins everything we do at Working Voices: human communication, which lies at the heart of all workplace relationships.

As technology becomes embedded in the way we work, workplace relationships between individuals and teams appear to be weakening. Chatbots enable people to work alone, with less need to consult colleagues. Messaging apps allow in-person conversations to be avoided. Voice notes are replacing calls.

However, many businesses are finding that this way of working leads to less meaningful communication, less collaboration, and less trust. The secret to effective teamwork isn't less technology, it's about recognising and protecting essential human communication skills.

In this final edition of the Working Voices 2026 Summer Digest, Dan Parry explores why organisations are rediscovering the importance of human connection, and what leaders and teams can do to build healthier, more effective workplace relationships.

As part of our final Summer Digest, we'd like to invite you to introduce someone who would benefit from joining the community.

Tag a colleague, friend, or connection who understands the value of human relationships at work or share this Digest and tag Working Voices so we can see your recommendation.

Refer someone and you'll be entered into a draw to win a complimentary Networking Coaching Session with our networking expert, Tom Cassidy.

Technology is equally available to all businesses; only their people give them competitive edge.

Download, save, and enjoy your final Summer Digest.
linktr.ee/working_voices

10/08/2026

Meet Sara Hollamby, one of our expert Communications Coaches.

With a background in television presenting and executive coaching, Sara helps professionals develop the confidence, clarity, and presence to communicate with impact. Her practical approach enables people to present authentically, connect with their audience, and deliver messages that are remembered.

For Sara, effective presenting isn't about performing. It's about communicating with purpose, credibility, and confidence.

That's where lasting impact begins.

has become one of ' most popular courses of 2026.In the age of AI, have become increasingly significant in the work...
03/08/2026

has become one of ' most popular courses of 2026.

In the age of AI, have become increasingly significant in the workplace. The ability to create a narrative, communicate your ideas, and inform your audience can be just as important as the ideas themselves.

For many people, presenting confidently feels easier said than done. Yet successful presentations are rarely about natural talent or charisma. They rely on structure, preparation, technique, and practice, all of which can be learned.

Presentation nerves are real. Sweaty palms, shaky voices, and self-doubt can prevent talented professionals from sharing their expertise and advancing their careers. Control nerves by learning skills, building confidence, and expanding capability.

In this edition of the Working Voices , explores the practical tools, techniques, and mindset shifts that can help you become a more effective presenter.

When you give yourself permission to show up, speak up, and make an impact, you present with confidence that can be heard – to an audience that's willing to listen.

What would you most like to improve about your presentations?

Send us your answer for a chance to win a complimentary Presentation Skills coaching session with our presentation expert, Sara Hollamby.

Leave a comment, send us a DM, or email [email protected] to enter.

Download, save, and enjoy your summer reading.
linktr.ee/working_voices

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