Silver Softworks

20/06/2025

How can you identify and track customers who are at risk of churn?

If customer churn isn’t a focus for you and your business, it probably should be! UK businesses lost £5BILLION in 2020 due to customer churn (https://bit.ly/45yZezq) And that's not a pie you want a slice of.

By utilising Salesforce effectively, you can not only identify and track high-risk customers, but you can also put measures into place to reduce that risk going forward.

Find out how in our full article, here: https://bit.ly/45GovYl

16/06/2025

🔗 Keep your CRM calm, clean and connected!

Watch our quick how-to video on linking a Contact to an Account in Salesforce.

👥✅ Stay organised and build stronger relationships!

📽️ Watch now: https://bit.ly/3F8QO9M

12/06/2025

Salesforce - Simple!

Let’s take some complex topics and break them down into something a little bit easier to digest…

First up: Tableau

This nifty application allows you to visualise your data. It means that you can quickly spot patterns, give presentations and make informed decisions. Simple!

https://bit.ly/4alpOyU

10/06/2025

🏠💡 Stay Ahead with Salesforce: A Solution for Awaab’s Law Compliance! 💡🏠

Landlords and housing associations, are you ready for Awaab’s Law? 🛠️ Ensuring timely, documented responses to housing issues is no longer optional—it's a legal requirement.

✨ With Salesforce, you can:
✅ Streamline tenant communication
✅ Track and manage repair requests seamlessly
✅ Ensure compliance with automated workflows and reminders
✅ Maintain a clear audit trail for all actions

💻 Ensure your team delivers safe, high-quality housing while staying compliant.

🌟 Don’t wait—prepare now! Here’s how we can help: https://bit.ly/3Qe0ke7

15/05/2025

Ready for some Salesforce quick tips?

🚀 Watch our quick how-to video on creating an Opportunity in Salesforce! 🎯

Learn how to track leads, forecast revenue, and keep your pipeline moving.

🔗 Watch now: https://bit.ly/43r1omC

09/05/2025

Ready for some more Salesforce how-to quick tips?

📅 Never miss another follow-up!

Watch our quick how-to video on setting a follow-up task in Salesforce.

✅ Stay on top of your to-dos and close more deals!

📽️ Watch now: https://bit.ly/4itpa5G

05/05/2025

Account whitespace refers to any untapped sales potential that exists within your current customer base. It’s a great opportunity because you already have an established relationship with these customers, so identifying whitespace and effectively actioning processes to capture it can be a huge (and easy) win for your business.

We’ve put together an article outlining how Salesforce can assist you in this very task. Taking your sales potential from 'full of holes like Swiss cheese' to 'selling to each and every customer with ease' - enjoy!

https://bit.ly/3YRHUmP

30/04/2025

🚨 Stay Awaab’s Law Compliant with Silver Softworks! 🚨

Housing Associations: Compliance doesn’t have to be complicated. Silver Softworks has a ready-made Salesforce solution tailored to meet the requirements of Awaab’s Law—and we can demo it for you, today!

You need:

✅ Pre-built functionality to manage repair requests and track compliance
✅ Streamlined tenant communications
✅ Automated workflows to ensure nothing falls through the cracks
✅ Clear audit trails for every action

💡 Our solution is designed to save you time, reduce risk, and keep you compliant—right out of the box.

📅 Don’t wait! Book your demo now and see how we can help you stay ahead: https://bit.ly/3Qe0ke7

In the wake of Awaab Ishak’s tragic death and the subsequent passage of Awaab’s Law in the UK, housing authorities across the country face new, stringent

22/04/2025

Could you talk about the nuts-and-bolts of guided selling?

Understanding the principles behind guided selling is key to making the most out of your sales team and the Salesforce platform.

With that in mind, you can find out more about guided selling in our article here: https://bit.ly/45IP2nK enjoy!

17/04/2025

Heard of Salesforce but have no idea what it actually does? 🤷‍♂️ Uncover the secrets behind the King of CRM in our latest blog post! 🚀✨

From revolutionising customer relationships to streamlining data management, discover how Salesforce seamlessly connects, automates, and elevates key business operations.

Check out more here: https://bit.ly/486KuJx

10/04/2025

🚨 Awaab’s Law Compliance Made Easy with Silver Softworks! 🚨

Landlords & Housing Associations: Stay compliant with our ready-made Salesforce solution—specifically for Awaab’s Law.

✅ Manage repairs & compliance effortlessly
✅ Streamline tenant communication
✅ Automated workflows & clear audit trails

💡 Demos available today—see how we can help you stay ahead!

📅 Book now: https://bit.ly/3Qe0ke7

07/04/2025

🚀 Do you know about Account Engagement's (Pardot’s) secret sauce? 🌟

Our latest blog spills the beans on the fun world of Conditional Completion Actions! 🎉 Discover how harnessing this feature can turn your campaigns from 'meh' to 'heck yeah!'

Dive into the full article for all the deets.

Read more here: https://bit.ly/3Nzmgj0