Customer Service Awards - e2awards

03/03/2014

CRMs can aid in improving your . Learn more:

CRMs or Customer Relationship Management tools are beneficial to your business in more ways than one. A CRM not only assists sales and marketing people with their daily sales tasks, it also helps improve customer service. Here below are 5 ways it does: 1. Nurture relationships with current customers

30/01/2014

Here's how to keep customer service healthy.

Keeping customer service healthy and alive in your company is a difficult task but not impossible. All it takes is just a bit of effort on your part. Here are top 5 ways in ensuring your customer service is constantly in good shape: 1. Hire the right people – Your frontliners/customer service and

22/01/2014

Here’s how to keep customers:
http://www.e2awards.com/blog/top-5-tips-to-guarantee-customer-retention/

Keeping and winning back clients is one of the most effective ways to increase customer service satisfaction, and consequently, revenue. If you’re clueless how to get started, then learn below the top 5 tips to guarantee customer retention: 1. Begin with a positive mindset – Take any difficult

01/01/2014

Have you thanked your customers for supporting you the past year? If not yet, then here are ideas: http://www.e2awards.com/blog/top-5-simple-ways-thank-customers-yuletide-season/

It’s that time of the year again for giving and thanking your loved ones, including your most cherished customers. Because, after all, you wouldn’t last in the business without them. There are many ways to show them your gratitude and appreciation for their support. Here are some to give you an

01/01/2014

Have a Happy and Prosperous New Year!!!

26/12/2013

Customer Service Trends to look out for in 2014: http://bit.ly/1eAc7Oc

My organization’s customer service representatives are spending hours each day answering the same questions over and over again via phone and email.

25/12/2013

Have a blessed and merry Christmas, everyone! ;)

23/12/2013

A friendly reminder.

19/12/2013

This makes a lot of sense!

18/12/2013

Here are the things customers expect from you: http://www.e2awards.com/blog/top-5-customer-expectations-raving-customers-want/

What makes customers rave about your business? Simple. If you meet and or especially if you exceed their expectations. But what do they expect from you? While it differs per person, below are the top 5 customer expectations. 1. They want you to be fast – Customers today want everything to be ready

16/12/2013

Here’s a good way to surprise and delight customers:

http://www.youtube.com/watch?v=zIEIvi2MuEk

Thanks to a team of merry WestJetters and the power of technology, we've learned that miracles really do happen. See how we did it, and learn how you could w...

09/12/2013

A customer is your most important visitor.