CallCare

CallCare CallCare is your outsourced contact centre and customer service partner. Choose between incident management, customer service, and reception services.

Enhance your customer experience, improve productivity, and build a stronger future for your business.

Trick or treat! 🍬Happy Halloween; we hope you and your loved ones have a fun-filled evening packed with delicious sweets...
31/10/2025

Trick or treat! 🍬

Happy Halloween; we hope you and your loved ones have a fun-filled evening packed with delicious sweets and good memories!

Trick or treat! 🍬Happy Halloween; we hope you and your loved ones have a fun-filled evening packed with delicious sweets...
31/10/2025

Trick or treat! 🍬

Happy Halloween; we hope you and your loved ones have a fun-filled evening packed with delicious sweets and good memories!

Happy Diwali to all those celebrating! 🪔This festival season, we're here to celebrate with you. Whether you're lighting ...
20/10/2025

Happy Diwali to all those celebrating! 🪔

This festival season, we're here to celebrate with you. Whether you're lighting diyas, sharing delicious treats, or heading out to experience the festivities at your local Diwali festival tonight, we wish you joy, prosperity, and endless happiness.

Let's celebrate together! 🎆

When your phones ring out, customers don’t wait; they move on.In one month alone, one of our clients saved £42,000 in lo...
25/09/2025

When your phones ring out, customers don’t wait; they move on.

In one month alone, one of our clients saved £42,000 in lost sales simply by routing overflow calls to us.

Why it worked:
• We pick-up in under 10 seconds
• CalCare boasts a first-call resolution rate of over 90%
• We provide interaction logs for full transparency and improvement insights

Learn more about how we can help you reduce costs and save money:
https://eu1.hubs.ly/H0mHB3m0

Struggling to answer every single call? Busy periods creating a backlog of unanswered contacts? Receptionist team overwh...
16/09/2025

Struggling to answer every single call? Busy periods creating a backlog of unanswered contacts? Receptionist team overwhelmed? CallCare can help.

How CallCare keeps you ahead:
• 24/7 helpdesk & call handling to catch every call
• Virtual switchboard Cover so first impressions stay consistent
• Overflow response for peak-time surges
• Incident management to protect SLAs under pressure

Discover more about how we can help:
https://eu1.hubs.ly/H0mHCFG0

It’s no longer enough to simply offer 9-5 phonelines and an email inbox. When a tenant reaches out with an emergency at ...
10/09/2025

It’s no longer enough to simply offer 9-5 phonelines and an email inbox.

When a tenant reaches out with an emergency at 1am, or a student has an urgent question about their place at your university, you simply can’t afford to send them to voicemail.

But why spend thousands on extra receptionist cover when you could reduce costs through CallCare’s 24/7 services?

Learn more here:
https://eu1.hubs.ly/H0mHzYP0

#24/7customerservice

Welcome back to a new academic year; let’s make it one to remember! 🎓If your reception team are overwhelmed with intake ...
01/09/2025

Welcome back to a new academic year; let’s make it one to remember! 🎓

If your reception team are overwhelmed with intake queries, reach out to CallCare for some quick, overflow support over the coming months. We’re here to support you! 💪

📞 First impressions matter - especially during Clearing.During Clearing, every missed call could be a missed opportunity...
27/06/2025

📞 First impressions matter - especially during Clearing.

During Clearing, every missed call could be a missed opportunity - for them AND for you.

Here at CallCare we understand the critical nature of Clearing communications. We provide 24/7 professional call answering services that ensure every prospective student receives:

🌟 Immediate, friendly response
🌟 Accurate information about your courses and requirements
🌟 Seamless transfer to the right department when needed
🌟 Professional representation of your university brand

Your future students deserve better than busy signals and long hold times. Give them the responsive service that reflects your university's commitment to student success.
Ready to transform your Clearing experience? Let's talk.

🎓 Calling all universities! Clearing is fast approaching - are you 100% confident in your systems and processes?Your adm...
24/06/2025

🎓 Calling all universities!

Clearing is fast approaching - are you 100% confident in your systems and processes?

Your admissions team is about to face the annual avalanche of calls, enquiries, and stressed students seeking their university place. Is your team ready?

At CallCare, we specialise in providing professional call handling services that integrate seamlessly with your existing admissions process.

Our trained operators can:
✅ Handle initial enquiries and direct urgent calls to the right department
✅ Provide consistent, professional responses during your busiest period
✅ Ensure no prospective student gets a busy signal or endless hold time
✅ Free up your admissions staff to focus on complex decision-making

Don't let Clearing overwhelm your team or disappoint potential students. Let CallCare be your backup during the crucial weeks ahead.

Get in touch to discuss how we can support your university this Clearing season.

We're thrilled to announce an exciting milestone in the CallCare journey!Due to the overwhelming success and growing dem...
20/05/2025

We're thrilled to announce an exciting milestone in the CallCare journey!

Due to the overwhelming success and growing demand for our specialised medical services, we've launched CallCare Health, a dedicated extension of the CallCare family focused on providing patient management services for the medical sector.

This expansion reflects our commitment to excellence in patient experience and allows us to better serve the unique needs of the healthcare sector while maintaining our high quality and expertise.

CallCare Health embodies the same core values and expertise that have defined CallCare for almost 30 years, with specialised solutions we have developed over the years that address the evolving and challenging needs of our current healthcare industry.

We're incredibly grateful to our clients, partners, and dedicated team for making this growth possible. This is just the beginning of an exciting new chapter!

Learn more about CallCare Health and how we can transform your patient experience.
https://eu1.hubs.ly/H0kd1Vx0 Follow us here: CallCare Health

Address

Twenty One, Knightsbridge
London
SW1X7LY

Telephone

+443450558444

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