MAXIN Group Limited

MAXIN Group Limited Cognitive virtual agent as a predictable solution and offered as a service

The maturity of AI technology has led to a new generation of chatbots and digital assistants – such as our Maxin AI – who respond to the developments in which AI nowadays is leveraged to improve the customer experience for companies and organisations. Whereas the first generation of virtual assistants mainly had the character of a chatbot, often based on text, scripted with questions and answers,

and with limited empathy, the new generation has speech recognition and far-reaching intelligence to make connections, to recognise intent and to be able to respond with relevant answers.

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