Netex Group LtD

Name: Netex Group LtD
Address: Office 32, 19-21 Crawford Street, London, W1H1PJ, GB
Telephone: +442038074595

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24/09/2026

🏆 Innovation recognized at the eCommerce Awards 2026.

We’re proud to announce that Mondo.Chat, developed by Netex, has been awarded SILVER in the “Most Innovative Use of AI in Customer Engagement” category at the eCommerce Awards 2026 in London. 🇬🇧

For businesses, AI in customer engagement is no longer just about automation. It’s about creating faster, smarter, and more scalable customer interactions while enabling teams to work more efficiently.

With Mondo.Chat, we bring together AI-powered capabilities, automation, and omnichannel communication to help businesses streamline customer interactions and deliver consistent experiences across channels. 💬🤖

This recognition reinforces our commitment to developing practical technology that supports both operational efficiency and better customer experiences.

🚀 Smarter technology. More efficient teams. Better customer engagement.

23/09/2026

🇬🇧 Exploring the future of e-commerce at ExCeL London! 🚀

Netex is at the eCommerce Expo 2026, connecting with industry professionals and exploring the technologies and ideas shaping the next generation of digital commerce.

From AI and automation to customer experience, omnichannel communication, and smarter e-commerce operations, the event is a great opportunity to exchange ideas, discover new perspectives, and strengthen valuable industry connections. 🤝

💡 Innovation starts with curiosity — and grows through collaboration.

01/09/2026

Every click can become a business opportunity. 🖱️💬

In the digital environment, customers ask questions, place orders, look for support, and interact with brands across multiple channels. The difference is made by companies that respond quickly, clearly, and professionally.

At Netex, we help businesses turn digital interactions into better experiences through complete customer support services, eCommerce, digital marketing, SEO, SEA, social media, and omnichannel communication through Mondo.

More clarity.

More efficient processes.

Better customer communication. 🚀

Netex — BPO solutions and digital services for companies that want to grow intelligently.

28/08/2026

There was a time when good ads were heard on the radio. 📻
Today, they appear in feeds, search, social media, digital campaigns, and every touchpoint where people interact with a brand. 💻📱

Modern marketing is no longer just about “being seen.” It is about being relevant, clear, present on the right channels, and turning visibility into measurable results.

At Netex, we help companies grow their digital presence through complete online marketing services: online promotion strategies, social media campaigns, digital communication, optimisation, and solutions tailored to business goals.

From message to strategy.
From visibility to results.
From radio to digital. 🚀

Netex — online marketing services for companies that want to attract more customers, communicate more efficiently, and grow in the digital space.

21/08/2026

🤖✨ AI for business: technology transforming the way we work.

At Netex, we combine human expertise with AI and business process automation to help companies work more efficiently and deliver better customer experiences.

⚡ Automation of repetitive processes
🎫 AI-assisted ticket management
💬 Multichannel and multilingual Customer Care
📊 Data analysis and process optimization
🤖 AI solutions tailored to business needs

People bring expertise. Technology gives them smarter tools. Together, we build more efficient processes and better customer experiences. 🚀

Human expertise. AI-powered efficiency. Better business.

03/08/2026

🛒 Behind every great shopping experience is a team that makes the difference.

Every processed order, every resolved inquiry, and every satisfied customer is the result of seamless collaboration between people, technology, and well-structured processes.

At Netex, we support businesses around the world with Customer Support, Back Office, Digital Marketing, eCommerce, and AI-powered solutions delivered in more than 26 languages. By doing so, we help create better customer experiences and drive our partners' growth.

We believe that outstanding performance starts with people. That's why we invest in a workplace where collaboration, continuous learning, and innovation are part of everyday life.

💙 Together, we build services that empower modern commerce and create long-term partnerships.

23/07/2026

Great customer service starts with the right balance between AI and people. 🤝🤖

In an interview with Wirtschaftsforum, Dr. Andreea Kremm shares how intelligent AI solutions are shaping the future of digital customer service — making support faster, smarter, and more scalable, while keeping the human touch.

At Netex, through Mondo.chat, we help businesses improve customer experience with AI-powered automation and omnichannel communication.

Read the full interview here:
https://lnkd.in/eKQ9ht87

09/07/2026

Behind every efficient business lies reliable processes, skilled teams, and the right technology. ⚙️

At Netex, we help companies streamline their operations through integrated BPO services designed to improve customer experience, support eCommerce growth, and optimise daily business workflows.

Our services include:
💬 Customer Support in 26 languages
🛒 eCommerce solutions
📣 Digital Marketing
🔎 SEO & SEA
🤖 AI, Big Data, and automation
🌐 Omnichannel communication through Mondo.chat

From customer care and back-office support to digital services and AI-powered workflows, Netex helps businesses work smarter, respond faster, and scale more efficiently.

Netex — your BPO partner for better operations, stronger customer communication, and business growth. 🚀

24/06/2026

We’re thrilled to share that mondo.chat is a finalist at the eCommerce Awards 2026 in London in the category Most Innovative Use of AI in Customer Engagement! 🎉

A big thank you to our team, partners, and customers for being part of this journey. See you in London on 23 September!

22/06/2026

📣 In the online world, every interaction matters.

Every message, every review, and every customer experience contributes to your brand's image.

That's why success is not just about being present online. It's about communicating effectively, responding quickly, and building trust at every customer touchpoint.

At Netex, we help companies grow through complete business support and marketing services:

📞 Customer Support
💬 Multilingual Customer Care
📧 Email Management
📊 Back-Office Services
📈 Sales & Telesales Support
🌐 eCommerce Operations
🔍 SEO & Digital Marketing
🤖 AI & Automation Solutions

🚀 More visibility. More customers. Better results.

Let us manage your customer communication and operational processes while you focus on growing your business.

Address

Office 32, 19-21 Crawford Street
London
W1H1PJ

Telephone

+442038074595

Website

http://www.netex.ai/

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