Cimbali Group UK

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Cimbali Group UK 🇬🇧 Cimbali Group UK
☕ Cimbali, Slayer, Faema, Casadio
🇮🇹 Innovation in coffee machines since 1912 Today the group is still based in Italy, near Milan.

Cimbali has been producing espresso and cappuccino machines since 1912. The extraordinary passion for quality and a renowned talent for innovation led the company to become an ambassador of the espresso coffee culture in the world. It operates in more than 100 countries and exports more than 70% of its production. In Italy, France, Spain, Portugal, Germany, the UK and the United States, the group is present with its own subsidiaries. In the other markets it operates through a network of more than 700 direct distributors that are organized to provide after-sales support to end users. Cimbali continues to focus on technological innovation to satisfy local market demands. In fact, today's machines are designed to prepare much more than traditional espresso and cappuccino. Cimbali equipment is able to deliver an excellent coffee experience wherever you are around the globe, from a small ristretto to a 20 fl oz steaming cappuccino. After-sales service is a top priority for Cimbali and the UK operation provides service support 365 days a year with 24 hour emergency response for all contracted customers. A call centre operation, based in London, operates 24/7, using state of the art technology, delivering personalised service programmes to suit the needs of individual clients. A team of highly skilled, Cimbali engineers, cover the whole UK, with a first class fleet of vehicles equipped with emergency spares, delivery rapid response and a first time fix in 97% of service calls

Meet the Role: Giorgio – Our Service Desk Coordinator! 🇮🇹 ☕ From Milan to the UK, Giorgio’s journey has been full of une...
12/10/2026

Meet the Role: Giorgio – Our Service Desk Coordinator! 🇮🇹 ☕

From Milan to the UK, Giorgio’s journey has been full of unexpected twists, a passion for coffee, and plenty of adventures! 🌍

But what makes him the perfect fit for our Service Desk? With a background spanning electronics, telecommunications, customer service and team leadership, Giorgio brings a unique mix of technical knowledge, problem-solving skills and people-focused experience to the role. 🙌

Here’s a glimpse of what Giorgio’s day looks like:

🗓️ Full coordination of the North Region, working closely with field engineers to optimise workload planning, coordinate service activities, and effectively manage any changes to schedules or priorities.
📝 Scheduling and management of annual maintenance visits (PPMs) to ensure compliance and equipment reliability.
📥 Management of the Service Inbox and desk phone line, providing customer support and daily/weekly reports, responding to customer enquiries, and coordinating reactive callouts.
⚙️ Inventory management and ordering of spare parts and service kits for field engineers, ensuring parts availability and timely repairs.

Giorgio also won our ‘Service Hero’ award at our Summer Party for being a truly valued member of our team. Thanks for all that you do, Giorgio. 🥇

We’re at Fleet & Mobility Live at The Nations Experience Capital with Grosvenor talking all things expert guidance for y...
07/10/2026

We’re at Fleet & Mobility Live at The Nations Experience Capital with Grosvenor talking all things expert guidance for your electric future ⚡️

Our S15 is on the IFM stand E20, where we’re showing how the right coffee solution can keep your team fuelled and your workplace running smoothly. ☕️

A big thank you to our partners at Ringtons for supplying the fantastic tea, chocolate, and coffee selection for the event, keeping everyone refreshed throughout the day! 🙌

If you’re here, come and say hi! We’d love to chat. 👋

🚨 SLAYER DOSE GRINDER - LAUNCH OFFER 🚨The new Slayer Espresso Dose Grinder has arrived - and for a limited time, you can...
02/10/2026

🚨 SLAYER DOSE GRINDER - LAUNCH OFFER 🚨

The new Slayer Espresso Dose Grinder has arrived - and for a limited time, you can get yours for just £1,826. If you’re heading to Sheffield Coffee Festival this weekend, come and see if for yourself!

But don’t wait 👀
This price is available only for the first 70 units sold! ☕️

If you’ve been considering adding the new Slayer Dose Grinder to your setup, now is the time.

📩 Get in touch with the Cimbali Group UK team to find out more and secure yours..

☕️ Happy International Coffee Day! ☕️To celebrate, we spent the weekend doing what we love most - coming together as a t...
01/10/2026

☕️ Happy International Coffee Day! ☕️

To celebrate, we spent the weekend doing what we love most - coming together as a team! 🎉

Our Summer Party was a brilliant opportunity to take the chance to celebrate everything we’ve achieved together, and enjoy some well-deserved time with the people who make Cimbali Group UK what it is, before we head into Q4 🚀

A huge thank you to everyone who joined us and helped make the day so special, and a massive well done to everyone who took home an award! 🏆

We’ll be sharing more from the day soon, but in the meantime… grab yourself a coffee, sit back, and enjoy! ☕️

☕️ Cimbali Group UK Team Member Coffee Orders ☕️ Which one are you picking?
24/09/2026

☕️ Cimbali Group UK Team Member Coffee Orders ☕️

Which one are you picking?

What a great day with the team at Booker Foodservice The Catering Trade Show! ☕️We’ve been talking all things coffee, au...
23/09/2026

What a great day with the team at Booker Foodservice The Catering Trade Show! ☕️

We’ve been talking all things coffee, automation and consistency, and exploring how the right technology can help businesses deliver exceptional coffee, cup after cup. 🔥

A big thank you to everyone who stopped by to chat with us today and to our friends from Lincoln & York and Cafédirect coffee 🤝

Great conversations, great people and, of course, great coffee. 👏☕️

Meet Maria - our Service Desk Regional Coordinator here at Cimbali Group UK! 👋🙌From supporting our engineers to helping ...
18/09/2026

Meet Maria - our Service Desk Regional Coordinator here at Cimbali Group UK! 👋🙌

From supporting our engineers to helping ensure our customers receive the best possible service, Maria plays a key role in keeping things running smoothly behind the scenes.

Every day brings something different, and it’s her passion for teamwork, problem-solving and supporting others that makes such a difference. We’re lucky to have Maria as part of our friendly and dedicated team, and proud to have her representing Cimbali Group UK! ☕

What a fantastic time at PropTech Connect! ☕️We were delighted to support our partners at Nu Vending | Vending Machine S...
15/09/2026

What a fantastic time at PropTech Connect! ☕️

We were delighted to support our partners at Nu Vending | Vending Machine Suppliers, with the LaCimbali S30 on display at their stand throughout the event. ☕️

The S30 is the perfect solution for modern workplaces, combining quality coffee with a smart, user-friendly design that fits seamlessly into busy working environments. 🏢💻

A huge thank you to the team at Nu Vending and to everyone who stopped by their stand for “the best coffee of the venue”! 👏

Address

280 Centennial Park, Centennial Avenue
London
WD63ST

Opening Hours

Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5:30pm
Saturday 8:30am - 5:30pm
Sunday 8:30am - 5:30pm

Telephone

+442082387100

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