24/08/2026
AI can help you work faster. But what if the information it’s working with is a mess? 🤖
There’s a lot of conversation about AI and what it could mean for businesses, but the figures show it’s already becoming part of everyday working life.
According to the latest Office for National Statistics research, the proportion of UK businesses with 10 or more employees reporting the use of at least one AI technology has risen from around 12% in late 2023 to around 35% in June 2026.
And one of the most common reasons businesses are using AI?
Improving business operations.
The British Business Bank’s 2026 SME Finance Survey also found that, among SMEs already using or planning to use AI, 22% were already using it for process automation and a further 32% planned to introduce it within the next two years.
And research from Enterprise Nation, in partnership with Sage, found that 53% of the UK SMEs surveyed believed stronger AI skills would improve quality, consistency and speed within their business.
I think there’s an important point amongst all of this.
AI can be an incredibly useful tool, and I use it within my own business too.
But technology still needs good foundations.
If your CRM is out of date, customer information is missing, files are difficult to find, follow-ups haven't been recorded or your data is inconsistent, introducing another piece of technology isn't necessarily going to fix the underlying problem.
AI can help us work smarter, but good organisation, accurate information and human judgement still matter.
That’s where good business support comes in.
I can help with CRM updates, data entry, customer and lead follow-ups, research, file organisation and those important behind-the-scenes processes that help keep a business running smoothly.
Want to spend less time sorting through the background work and more time focusing on your business?
If you'd like to read the research for yourself, here are the sources I've used:
📊 Office for National Statistics – Artificial intelligence in UK businesses: 2023 to 2026
https://www.ons.gov.uk/businessindustryandtrade/business/businessservices/articles/artificialintelligenceinukbusinesses/2023to2026
🇬🇧 Department for Business and Trade – SME Digital Adoption Taskforce: 2026 update
https://www.gov.uk/government/publications/sme-digital-adoption-taskforce-2026-update
📈 British Business Bank – SME Finance Survey 2026
https://www.british-business-bank.co.uk/sites/g/files/sovrnj166/files/2026-03/sme-finance-survey-report-2026.pdf
💡 Sage / Enterprise Nation – Research on practical AI skills among UK SMEs
https://www.sage.com/en-gb/company/digital-newsroom/2026/06/sage-teams-up-with-google-and-multiverse-to-bolster-ai-skills-in-the-north-east/
Book a free 30-minute chat with me and let’s see what I can take off your hands.
📅 https://calendly.com/kaz-kazwvaservices/30min