IMRG

Name: IMRG
Address: London, WC2H9EY, GB
Telephone: 0203 6960980
Price range: ££

Welcome to IMRG - UK's Online Retail Association

30/01/2026

The Delivery Conference 2026 is just a few days away! 📣🚚

The fantastic teams at Metapack and ShipStation are bringing together 1000+ leaders and 25+ speakers to reflect on data and tech-driven growth 📈

They have 3 excellent tracks packed with content; smart & adaptive logistics, customer-led delivery, and the business of intelligent delivery, as well as The Discovery Theatre 🔎

The IMRG team are looking forward to attending!
Also, did you hear that IMRG subscribers get a 50% discount?: Use code IMRG50

📅 2&3rd Feb | Royal Lancaster Hotel, London

Register your place here 👉 https://www.thedeliveryconference.com/

23/01/2026

The Delivery Conference 2026 hosted by Metapack and ShipStation is shaping up to be a fantastic event! 📣

Hosted on 2-3rd February at the Royal Lancaster Hotel, attendees will enjoy exploring innovative AI and the real-world impact it has on customer expectations 🤖

Featuring keynotes from 🗣️ Mary Portas (Founder, Portas UK) and Richard Ayoade (Comedian, Actor, Writer, Director, and Television Presenter), this is not one to miss!

PLUS, we have generously been given a 50% off discount code for IMRG subscribers to use: IMRG50

Register your place here 👉https://www.thedeliveryconference.com/

21/01/2026

A fantastic blog by Hemang Nathwani, CEO and Co-Founder at Price Trakker on how retailers can use competitive data to make smart range decisions 📰

Hemang talks us through the problem of over-ranging, tactics for making smarter range decisions, how to use competitive data for supplier negotiation, and ways to improve visibility using marketplaces 📈

Read the full blog article here 👉 https://www.imrg.org/blog/turning-competitor-data-into-smarter-range-decisions/

22/12/2025

Black Friday 2025 data and insights are in! 📊

We've given a summary of performance, supported by the trends seen by our community of experts 🗣️ Signifyd, Worldline, Genie Goals, Akeneo, RevLifter, Price Trakker, Scurri, Parcel Perform, fulfilmentcrowd, and ReBound

Read the full blog article here 👉 https://www.imrg.org/blog/black-friday-2025-the-data-and-insights-are-in/'

08/12/2025

This blog explores key post-Black Friday opportunities to support customer retention strategies, including:
💸Pricing and discounting
🤝 Brand partnerships and affiliate channels
🤖 Personalisation and AI

Supported by: RevLifter, Prisync, Price Trakker, Awin, Akeneo , Scurri, Tradebyte, and Signifyd

Read the full blog article here 👉https://www.imrg.org/blog/post-black-friday-customer-retention-strategies/

03/12/2025

'For many retailers, peak sales account for up to 32% of annual revenue.

Taking this into account, we have taken the time to share insights with you on order volumes during the peak trading season, including Black Friday weekend, pre-Christmas peak, and post-Christmas sales.'

Written by 🗣️: fulfilmentcrowd

Read the full blog article here👉 https://www.imrg.org/blog/we-analysed-thousands-of-black-friday-campaigns-heres-what-nobody-tells-you-2/

28/11/2025

This blog reviews the performance of thousands of Black Friday campaigns 🛍️

See detailed analysis across each period💡: The 10-Day Run-Up, Black Friday, Saturday, Sunday, Cyber Monday, and The Afterparty (or The Cool Down)

Retailers can think of the Black Friday period not as a single day but as a two-week campaign with distinct phases, each requiring different strategies and budget allocations

Written by 🗣️: Shoptimised

Read the full blog article here 👉https://www.imrg.org/blog/we-analysed-thousands-of-black-friday-campaigns-heres-what-nobody-tells-you/

19/11/2025

The Pixel surveyed 1,000 UK online consumers and the findings sheds new light on the key factors shaping user trust, satisfaction, and loyalty in today’s digital shopping experience

Insights include💡:

Nearly 44.3% of respondents said personalised shopping experiences are very or extremely important to them 🛍️

More than 71% of respondents said they are likely or very likely to make repeat purchases if a brand offers a loyalty scheme 🤝

In this blog Aynsley Peet, Head of Growth at The Pixel provides tips on how to implement personalisation effectively

Read the full blog article here 👉https://www.imrg.org/blog/how-personalisation-and-loyalty-are-shaping-the-future-of-ecommerce/

10/11/2025

84 per cent of organisations struggle with inaccurate or duplicate data ❌

That is according to Melissa's State of enterprise data quality 2025 report 📰

In this blog Barley Laing, the UK Managing Director at Melissa reflects on the root causes of data problems and provides strategies to improve data quality ✅

Read the full blog article here 👉https://www.imrg.org/blog/how-your-data-is-letting-you-down-and-how-to-fix-it/

04/11/2025

Most retailers plan promotions around timing, but few plan around margin potential 💰

By analysing daily competitor pricing, eCommerce managers can see where there is room to discount without losing profit

Hemang Nathwani, CEO and Co-Founder at Price Trakker reflects on this in this blog 📰: 'Identifying margin opportunities before promotions begin'

Read the full blog article here 👉 https://www.imrg.org/blog/identifying-margin-opportunities-before-promotions-begin/

29/10/2025

The Pixel surveyed over 1,000 online consumers that revealed key trends such as:

🛒 67% of consumers said they have abandoned a shopping cart due to a slow website

🕟 Nearly half said that waiting more than 7 seconds for a page to load is unacceptable

A fast eCommerce website can build trust, enhance user satisfaction, and drive measurable revenue growth

Read more key trends in this full blog article written by Aynsley Peet, Head of Growth at The Pixel 👉https://www.imrg.org/blog/why-website-performance-defines-digital-success/

28/10/2025

60% of shoppers lose confidence in a retailer if they find noticeable price differences between channels 📊

Shoppers who see stable, transparent pricing may be more likely to return, recommend, and trust that future promotions are genuine

In this blog Hemang Nathwani, CEO and Co-Founder at Price Trakker, provides tips for retailers to keep consistent

Read the full article here 👉https://www.imrg.org/blog/managing-multi-channel-price-consistency-without-losing-margin/

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London
WC2H9EY

Telephone

0203 6960980

Website

http://www.imrg.org/

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