The TCM Group

The TCM Group www.thetcmgroup.com - TCM is a leading provider of business, workplace and consumer mediation services - https://twitter.com/TheTCMGroup

TCM is proud of its track record and rightly so. We have worked with thousands of UK companies to design and deliver mediation and ADR services. From major blue chip companies including BT, Shell, American Airlines and HSBC to large and complex government departments including the Cabinet Office, Department for Work and Pensions, Ministry of Defence and Department for Culture Media and Sport. We h

ave developed mediation schemes in public sector organisations up and down the country including NHS Trusts, Universities, Councils and Police Forces. And recently, our international work has involved developing conflict resolution systems for Amnesty International, The UN and the European Patent Office. Our client list is impressive and we receive repeat business day after day, week after week, month after month.

Workplace bullying unfortunately, is all too common. Bullying involves actions that are intimidating, abusive, dominatin...
31/01/2024

Workplace bullying unfortunately, is all too common. Bullying involves actions that are intimidating, abusive, dominating, or harmful. When it's done by a group, it's called 'mobbing.' In my book 'Managing Conflict,' I address strategies to combat this issue and promote a healthier, more inclusive work environment.

Active listening is the bridge to conflict resolution. In a world where we often listen to respond, let's make a conscio...
07/12/2023

Active listening is the bridge to conflict resolution. In a world where we often listen to respond, let's make a conscious effort to truly absorb what's being said. By wholeheartedly tuning in, comprehending, summarising, and retaining the speaker's words, we not only validate their perspective but also open the door to effective problem-solving. Let's practice this art to foster understanding and harmony.

I’m looking forward to the 3,000 metres of ascent challenge this weekend. I am raising funds for the British Exploring S...
26/09/2023

I’m looking forward to the 3,000 metres of ascent challenge this weekend. I am raising funds for the British Exploring Society. There are ten of us on the climb in the Lake District aiming to achieve a total climb of 30,000 metres between us 😮.

Please sponsor me using the link to our JustGiving page below 👇👇👇

https://www.justgiving.com/page/team-lakes-30k-for-britishexploringsociety

British Exploring Society does wonderful things for an increasing number of young, disadvantaged people, giving exceptional and life-changing learning experiences through a range of tough and incredible expeditions. This year they are planning trips to the Yukon, Kyrgyzstan, Iceland and Scotland.

Your donation will make a massive difference to the lives of young people, AND motivate us to put another foot in front of the other when the going gets tough.

Thank you for anything you can spare. We really appreciate it. The link is below 👇 👇👇

https://www.justgiving.com/page/team-lakes-30k-for-britishexploringsociety

Follow my progress at my Instagram page https://lnkd.in/gk7TViPK

Help Jonathan Slade raise money to support British Exploring Society

With a new variant of COVID-19 now in circulation, employee concerns about coming into the office will inevitably arise ...
29/11/2021

With a new variant of COVID-19 now in circulation, employee concerns about coming into the office will inevitably arise again. In this article in the European Business Review, TCM's David Liddle advises on how managers can take a compassionate approach with their team.

By David Liddle Managers are about to face one of the biggest challenges of their careers as organisations start to gear up for a gradual return to the office. Compassionate, inclusive, and values-based leadership will be the key to post-pandemic business recovery. In the space of a year, as the pan...

"We need a new form of organisational culture which rejects outdated HR systems and policies and puts purpose, people an...
08/11/2021

"We need a new form of organisational culture which rejects outdated HR systems and policies and puts purpose, people and values first." In this article in HR Magazine, David Liddle explains why a Transformational Culture model is the way forward for organisations looking to build back better.

Why did you choose to work in HR? I doubt that it was to adhere to rigid, painful processes, or to sit in lengthy disciplinary hearings. On the contrary, HR professionals I work with tell me that they entered the profession to help people become the best versions of themselves.

How can organisations develop a culture that is fair, just, inclusive, sustainable and high performing? In this article ...
01/11/2021

How can organisations develop a culture that is fair, just, inclusive, sustainable and high performing? In this article in Personnel Today, David Liddle shares his new transformational culture model, built around eight powerful enablers which when combined, can turbo charge cultural transformation and raise the organisation to new heights.

David Liddle proposes a new transformational culture model that favours purpose, equity and performance.

Why current approaches to issues such as misogyny and discrimination are creating a vicious circle of blame, shame and p...
25/10/2021

Why current approaches to issues such as misogyny and discrimination are creating a vicious circle of blame, shame and punishment. In this article in Personnel Today, TCM CEO David Liddle comments on why we need to put people above processes and completely redefine the way issues are resolved at work.

Baroness Louise Casey is to lead a review into culture and standards at the Metropolitan Police. With public trust in police nationally at an all-time low, what questions should she…

Creating a psychologically safe space for employees to speak out about conflicts, complaints and concerns is vital if yo...
27/09/2021

Creating a psychologically safe space for employees to speak out about conflicts, complaints and concerns is vital if you want to develop an inclusive organisation. As we enter National Inclusion Week 2021, we revisit this HRZone article, where Gary Rogers introduces the CARE model, which organisations can use to model an open, transparent approach to issues like bullying and harassment.

Following a year of remote working, it’s looking increasingly likely that more organisations will embrace a hybrid model of working for the foreseeable fut

With organisations bringing an increasing number of staff back to the office after the Summer, now seems a good time to ...
13/09/2021

With organisations bringing an increasing number of staff back to the office after the Summer, now seems a good time to revisit this European Business Review article by TCM CEO David Liddle. Compassionate, inclusive and values-based leadership will be the key to a successful return to whatever the 'new normal' looks like for your business.

By David Liddle Managers are about to face one of the biggest challenges of their careers as organisations start to gear up for a gradual return to the office. Compassionate, inclusive, and values-based leadership will be the key to post-pandemic business recovery. In the space of a year, as the pan...

What issues do leaders need to take into account if faced with dealing with a workplace investigation?  TCM's Gary Roger...
06/09/2021

What issues do leaders need to take into account if faced with dealing with a workplace investigation? TCM's Gary Rogers gives his advice in this article in CEO Today.

As the Head of Investigations at conflict resolution and culture change consultancy TCM, Gary Rogers says he has seen a more than threefold (68%) increase in investigations pre-pandemic to now. Gary brings attention to this issue of workplace bullyin

Many employees are daunted by the prospect of a return to the physical workplace, particularly if they have experienced ...
23/08/2021

Many employees are daunted by the prospect of a return to the physical workplace, particularly if they have experienced discrimination, bullying or harassment in the past. In this article in People Management, TCM's Gary Rogers explains what organisations need to do to reassure staff and rebuild working relationships.

With a three-fold increase in investigations relating to ’complex’ s*x and race discrimination allegations, Gary Rogers discusses how firms can ‘lower the temperature’ as staff return to the workplace

🥁 We are very excited to announce...After very proudly winning the HR Consultancy of the Year Award from PERSONNEL TODAY...
03/08/2021

🥁 We are very excited to announce...

After very proudly winning the HR Consultancy of the Year Award from PERSONNEL TODAY in 2020, we've been shortlisted once again for the 2021 award! 🏆

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