Mazaru

21/01/2025

Ready to absolutely crush your targets in the last quarter of the year? 😜 We're experts at uncovering opportunities to save you time and money, all while keeping your customers and team delighted. Imagine a sleek new IVR or bot slashing your call handling costs by thousands! Or empowering your teams with top-notch training to reduce costly escalations.

Whatever you need to make this year your best yet, we've got your back! Drop us a line and let's make it happen!

19/12/2024

If you asked Santa for CX improvements & costs savings this year and didn't get them, we can help instead!

Just drop us a line - we don't have a chimney.

04/12/2024

Santa might not deliver on these - but we will! Send your Christmas wish list to [email protected] 🎄

14/11/2024

If we were chatting to you... how would this conversation be going? Give us a shout if you want to see how your story continues 😉

07/10/2024

Are your customers tired of getting caught in the tomatoe/tomato paradox?
We boosted our client’s Identification & Verification (ID&V) pass rate by 14% and slashed handling time! Goodbye ID&V loops, hello happy customers.
If your ID&V is more of an ID & let’s see, we should talk!

03/10/2024

Here at Mazaru it’s no secret we love to talk, but we also know when to listen!

It’s Black History Month, and the theme is ‘Reclaiming the Narrative’. It’s time the untold stories are heard, so we can all work to heal the narrative through better communication. That's where true understanding grows.

So this October, we're taking some time to listen and you can too!

In today’s world, stories are powerful tools that shape how we understand our past, present, and future. For too long, the history of Black communities

17/09/2024

Does your bot know the difference between 'help' and 'headache'? 🤯
We do! Swing into our DMs and we can help you avoid the pain.

16/08/2024

Had a listen to your hold music recently? Are your tracks spot-on for your brand image? 🤔

We're here to make sure your customers (and their mates) are not ROFL at your music choices. 🤣

Or, is this part of your strategic plan for going viral??? 🤯

We've got your covered, no need to worry, let us get this out of your hair 😎, slide into our DMs and we'll show you exactly how it's done!

14/08/2024

We picked from the best music Manchester has to offer to make sure that if there’s a wait, it’s never dull for Transport for Greater Manchester’s callers. Now every call is a celebration of homegrown talent! The feedback has been fantastic - it’s been a hit! 🎸

Wanna rock your music on-hold and get your customers’ toes tapping for the right reason? Give us a shout!