The Telephone Assassin Ltd

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The Telephone Assassin Ltd The Telephone Assassin is an engaging Professional Speaker & Trainer, helping businesses to Improvin

I am The Telephone Assassin, some call me a facilitator or New-business development specialist, but for those of you that don't know me, I’ve been helping a full spectrum of businesses to find more sales opportunities by getting them in front of more of The Right kinds of people. Helping you to figure what it is that's holding you back, whether it's lack of confidence, preparation, motivation or just bad diary management. I will share with you:

- The only 3 calls approaches you will ever need to find new business
- Self-motivation techniques for making calls and Home-workers
- Useful tips you can use to build rapport effectively
- Prospect Management
- The “art” of making Great follow-up calls

How am I different? I won't just tell you what needs to be done, I will actually show you. Working closely with many clients I do LIVE CALL demonstrations to help you to begin building a pipeline while demonstrating the process that works, and giving you the confidence to do the same. If you're interest in finding out more or have a specific campaign or event you would like to discuss, then please don't hesitate to get in touch.

🎤 GREAT CONVERSATIONS IN LONDON YESTERDAY!Yesterday I had the pleasure of speaking at the UK Wedding Conference in Londo...
21/10/2026

🎤 GREAT CONVERSATIONS IN LONDON YESTERDAY!

Yesterday I had the pleasure of speaking at the UK Wedding Conference in London, hosted by Guides for Brides.

My session was all about something that can make a huge difference to wedding businesses… turning enquiries into bookings through better conversations.

Because when a couple gets in touch, they’re not just looking for prices, packages and availability. They’re looking for confidence, reassurance and someone who understands what matters to them. And sometimes, the difference between an enquiry going cold and a confirmed booking is simply having the right conversation.

A BIG thank you the Guides for Brides team for inviting me to be part of such an amazing event!

And to everyone who came along to my session… Thank you. I hope you took away a few ideas you can put into practice straight away.

Better conversations create better business.

15/10/2026

TWO EVENTS. ONE MESSAGE.

Next week I'm taking Conversation Architecture on the road!

📍 TUESDAY 20 OCTOBER - LONDON
UK Wedding Conference

I'll be talking about how to stop good wedding enquiries going cold and turn more conversations into bookings.

📍 THURSDAY 22 OCTOBER - BRIGHTON
Brighton Business Expo

I'll be sharing why it's time to STOP TYPING. START TALKING. and how better conversations create better business.

Two very different audiences, but one thing in common…

Communication is your competitive advantage.

If you're attending either event, please come and say hello. After all, it would be rather embarrassing if I spent all this time encouraging people to have conversations and nobody came to talk to me! 😂

See you there!

AI can analyse a conversation. But can it really understand one? 🤖💬🤔 AI can spot patterns, measure sentiment and analyse...
05/10/2026

AI can analyse a conversation. But can it really understand one? 🤖💬🤔

AI can spot patterns, measure sentiment and analyse what was said.
But conversations aren’t just words and data.
They’re timing. Tone. Context. Emotion. And sometimes knowing when NOT to say the technically perfect thing.

That’s where human judgement still matters.
In my latest Insight, I look at where AI can help us understand conversations — and why emotional intelligence still has a pretty important seat at the table.
Read the full Insight — link in bio.

Communication is your competitive advantage.
HumanToHuman

THE BEST SALES QUESTION ISN'T A SALES QUESTIONWhat's the best question to ask in a sales conversation? I get asked that ...
28/09/2026

THE BEST SALES QUESTION ISN'T A SALES QUESTION
What's the best question to ask in a sales conversation? I get asked that quite a lot.
The problem is, I don't think there is one.

A brilliant question in one conversation could be completely irrelevant in another.
What matters far more is curiosity.
I once worked with a wedding business where one simple question completely changed the conversation:
“How did the proposal happen?”
Not because it was some clever sales technique. But because they were genuinely interested in the answer and it's a story they'll love to tell.
And when you're curious, you listen differently. You ask better follow-up questions. You understand more about the person you're speaking to — and opportunities tend to reveal themselves naturally.

So perhaps we should stop searching for the perfect sales question and concentrate on becoming better at asking the next question.

I've explored that in my latest Insight 👇
Read the full Insight — https://www.anthonystears.co.uk/the-best-sales-question-isnt-a-sales-question/

ONBOARDING / RETENTIONYou might not have a retention problem. You might just have an onboarding problem!We often notice ...
21/09/2026

ONBOARDING / RETENTION

You might not have a retention problem. You might just have an onboarding problem!
We often notice a problem at the point where it finally becomes visible. When a customer leaves, a relationship breaks down, an opportunity disappears.
But that doesn't necessarily mean that's where the problem started.

I worked with a global franchise network where we identified 47 potential points where a customer relationship could go wrong. What was interesting was that many of them weren't happening months into the relationship. They were happening during onboarding.

So rather than simply trying to fix the problem at the end, we looked at the conversations happening at the beginning — and created Conversation Cards around five important conversations in the first 30 days.
Because sometimes the question isn't:
“Why did we lose them?”
It's:
“Where did this problem actually begin?”

I've explored that in my latest Insight 👇
[READ THE INSIGHT → https://www.anthonystears.co.uk/you-might-not-have-a-retention-problem-you-might-have-an-onboarding-problem/ ]

19/09/2026

Sales is the outcome. Culture is the goal.

We measure sales, conversion, retention and customer satisfaction — but those outcomes are often shaped by hundreds of conversations happening across a business every day.

I got into this (and quite a bit more!) with Simon and Steve on the latest episode of the Sales Chat Show.
- Listen to the full episode
- Take the Communication Culture Assessment

Both links in bio.
Communication is your competitive advantage.

Great conversations in Portsmouth. 🎤A brilliant day at Portsmouth and a great opportunity to get people thinking about...
18/09/2026

Great conversations in Portsmouth. 🎤
A brilliant day at Portsmouth and a great opportunity to get people thinking about the conversations they're having.... and the ones they might be avoiding.

Because when we use a bit more emotional intelligence, conversations get better... and things tend to flow more naturally.

Thanks to everyone who came along, got involved and joined the conversation.
Communication is your competitive advantage.

Great to be working with Guides for Brides again today at the beautiful Hampshire venue, The Elvetham 👌 The sun was shin...
03/03/2026

Great to be working with Guides for Brides again today at the beautiful Hampshire venue, The Elvetham 👌 The sun was shining and the room was buzzing ☀️

Nikita Thorne was fantastic as always talking about using ‘social search’ and how to get both found and selected by younger more tech savvy buyers. Watch out TikTok here we come!!’

Also great to share my ‘5 Conversation Stears’ and make the room laugh. And loved 🥰 chatting to people after who are inspired to do things a bit differently, focusing on helping people to buy, rather than trying to ‘sell’.

Address

London

Opening Hours

Monday 8:30am - 6:30pm
Tuesday 8:30am - 6:30pm
Wednesday 8:30am - 6:30pm
Thursday 8:30am - 7:30pm
Friday 8:30am - 6:30pm

Telephone

+448000087597

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