28/05/2026
β¨ HRM under SMI β Day 20
Using the Decision Makers Guide (DMG) to support your SMI claim
A lot of parents donβt realise:
π DWP decision makers use guidance called the DMG when looking at claims.
DMG stands for:
π Decision Makers Guide
And it explains:
π how DWP should interpret and apply the law.
π‘ Why does this matter?
Because sometimes refusal decisions:
β misunderstand the criteria
β oversimplify needs
β focus too heavily on isolated strengths
β ignore risk and supervision evidence
Quoting relevant parts of the DMG can help:
π support your arguments
π explain misunderstandings
π show why evidence meets the legal criteria
Especially at:
π Mandatory Reconsideration
βοΈ Tribunal stage
π§ For example, the DMG explains:
π severe impairment of intelligence is not based purely on IQ
Instead, decision makers should look at:
π βuseful intelligenceβ
π understanding
π real life functioning
This can be really important for children with:
β splinter skills
β hyperlexia
β isolated academic strengths
π The DMG also explains:
π continual supervision does NOT mean staring at a child every second.
The important part is:
π ongoing supervision
π danger awareness
π readiness to intervene
This can really help where families feel supervision has been minimised.
π₯ Another important area
The DMG discusses:
π impulsive
π unpredictable
π dangerous behaviour
And explains that:
π restraint and intervention may be needed to prevent injury, danger or damage.
This is why:
π detailed real-life examples matter so much.
β οΈ But this is important
Quoting the DMG alone will NOT win a claim.
You still need:
β strong evidence
β examples across environments
β professional support
β evidence matching each criteria point
The DMG simply helps explain:
π how the rules should actually be interpreted.
π Final takeaway
Sometimes parents know their child meets the criteriaβ¦
but struggle to explain it in the βlanguageβ DWP use.
The DMG can help bridge that gap.
π¬ Had you heard of the Decision Makers Guide before this series?
π Next: Final thoughts & biggest lessons from this SMI series