18/06/2026
The Employment Rights Act 2025 is changing how variable-hours workers are treated in the UK.
For the cleaning sector, this is not abstract. It's operational.
Under the phased rollout happening through 2026 and 2027, workers on variable hours will gain the right to request a contract reflecting their actual average hours. Employers must provide reasonable notice of shifts. Last-minute cancellations may require compensation. Agency workers are included.
These protections exist because variable-hours arrangements have historically been used — sometimes deliberately, sometimes carelessly — to keep workers in a state of dependency. No guaranteed hours means no guaranteed income. No guaranteed income means no bargaining power. And no bargaining power is precisely the condition in which exploitation flourishes.
The Act doesn't replace the need for supply chain due diligence. But it raises the baseline. Organisations that rely on subcontracted labour in cleaning, security or hospitality should be asking their suppliers how they're responding.
If your cleaning provider can't explain how they'll comply, that's a conversation worth having now — not after the enforcement window opens.
Have you asked your suppliers how they're preparing for the Employment Rights Act?
📊 Source: Pinsent Masons — Employment Rights Act Implementation Timeline