INcharge Services

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INcharge Services 💷 Helping small businesses get paid on time
Credit Control | Invoicing | Sales Ledger

You have worked hard to build a good customer relationship, and the last thing you want is an awkward conversation about...
28/10/2026

You have worked hard to build a good customer relationship, and the last thing you want is an awkward conversation about money undoing it all.

So when an invoice goes overdue, you give them a few extra days. You send a gentle email so you do not sound pushy. Suddenly, a 30-day invoice is 90 days late.

Asking a customer to pay what they agreed to should not damage a solid relationship. It is all about how you handle the conversation.

Our new INcharge blog looks at how to confidently chase payments without the awkwardness.

Go to our website via the link in our bio and head over to the blog section to give it a read.

📞 0333 005 2655

26/10/2026

There’s nothing better than hearing directly from the businesses we work with. 🤝

At INcharge Services, we understand how important it is to keep cashflow moving and stay on top of outstanding invoices. We’re proud to support businesses with their credit control, helping them spend less time chasing payments and more time
focusing on what they do best.

📞 0333 005 2655

A late invoice can cost your business more than you think. When customers miss payment deadlines, you may be entitled to...
23/10/2026

A late invoice can cost your business more than you think. When customers miss payment deadlines, you may be entitled to claim statutory interest and compensation on overdue business invoices.

Our free Late Payment Calculator helps you work out what you could claim in seconds, so you know where you stand and can take the next step.

🔗 Head over to the Resources section on our website to try the calculator. Link in bio!

📞 0333 005 2655

It is incredibly stressful when a customer stops replying to you after an invoice due date passes.It is easy to take it ...
21/10/2026

It is incredibly stressful when a customer stops replying to you after an invoice due date passes.

It is easy to take it personally, but more often than not, it is simply a process problem on their end. The worst thing you can do is stop chasing the money you are owed just because you do not want to upset them. A polite reminder is good communication, not confrontation.

Our latest INcharge blog covers exactly how to handle it when an overdue invoice is ignored.

Head over to the blog section on our website to have a read.

Old invoices have a habit of slipping down the to-do list. 👀 A payment date that came and went, a customer query you nev...
19/10/2026

Old invoices have a habit of slipping down the to-do list. 👀

A payment date that came and went, a customer query you never got back to, or an invoice that's been sitting there since summer. The longer these are left, the harder they can become to chase.

Regular credit control helps keep these loose ends from turning into bigger cashflow problems.

📞 0333 005 2655

We hear “we’ve got automated reminders” a lot, and we’re all for them. We use them too. The trouble starts when the remi...
16/10/2026

We hear “we’ve got automated reminders” a lot, and we’re all for them. We use them too. The trouble starts when the reminders are the whole process. They’ll keep going out to a customer who’s waiting for a credit note, or who promised to pay last Friday and didn’t, and nobody notices.

That’s the part that still needs a person, someone who knows the customer and knows when to pick up the phone.

📞 0333 005 2655

Late payments cost your small business much more than just the missing balance.When invoices go ignored, you end up spen...
14/10/2026

Late payments cost your small business much more than just the missing balance.

When invoices go ignored, you end up spending hours chasing clients instead of focusing on your actual work. It creates a cashflow gap and adds unnecessary pressure to your week.

The real cost of a late payment is the drain on your time and resources. Having a clear credit control process in place ensures these delays do not impact your business stability.

Our new INcharge blog breaks down the hidden costs of late payments for small businesses, along with practical ways to keep your cash flowing smoothly.

Have a read here: https://www.inchargeservices.co.uk/blog/cost-of-late-payment-small-business

Sound familiar? You chase an overdue invoice, the customer is perfectly friendly, and you come off the call feeling like...
12/10/2026

Sound familiar?

You chase an overdue invoice, the customer is perfectly friendly, and you come off the call feeling like it’s sorted.

Then a week later the money still hasn’t arrived, and you realise you never actually found out when it would.

“It’s with accounts” isn’t a payment date. Neither is “soon”.

Before you end the call, ask one simple question: what date will the money reach our account? Write it down. If that date passes, you’ve got a clear, polite reason to follow up, with no awkwardness and no need to apologise.

It’s a small habit, but it’s one of the biggest differences between invoices that get paid and invoices that drift.

📞 0333 005 2655

I am rubbish at keeping secrets! And I genuinely don't know how I managed to keep this one, but I'm so glad I did!My boy...
09/10/2026

I am rubbish at keeping secrets! And I genuinely don't know how I managed to keep this one, but I'm so glad I did!

My boys Arthur and Henry had absolutely no idea they were going to Disneyland Paris last week.

The night before we flew, I took them to Gatwick under the guise of “let's go plane spotting and then we'll find some other fun things to do.” The boys love a hotel stay and so when we arrived at the Marriott, neither of them questioned why mummy had apparently decided that an airport hotel was a perfectly normal part of a plane spotting adventure 😂

The next morning, one of the lovely reception team helped me with the reveal. He took a poster and Mickey ears over to our table so they were waiting for the boys when we arrived for breakfast, and then filmed the whole thing for me.
There were so many tears. Theirs and mine. ❤️

And that was only the beginning.
We had the most wonderful few days together. Meeting Mickey Mouse made me far more emotional than I was prepared for and I got all teary again, while watching Henry meet his absolute hero Spider-Man was just incredible. It was a genuine dream come true for him.

We walked miles, went on loads of rides and soaked up as much Disney magic as we possibly could, but it's those moments I'll remember most.

One of the reasons I work so hard to build INcharge is to create a life where I can say yes to experiences like this with my boys. Being able to switch off for a few days, just be mummy and make these memories with Arthur and Henry means everything.

The trouble is, I'm not quite sure how I'm ever going to top this surprise!

It is easy to assume a late payment means your client is short on cash.But quite often, late payments are stuck on a sim...
07/10/2026

It is easy to assume a late payment means your client is short on cash.

But quite often, late payments are stuck on a simple, unresolved query rather than a lack of funds. A missing piece of information can hold up the entire payment, and sending another automated statement will not solve the issue.

What actually keeps your cashflow moving is finding out exactly what is causing the delay and following it through until it is sorted.

Our new INcharge blog features a real example of why good credit control is about much more than just chasing invoices.

Have a read here: https://www.inchargeservices.co.uk/blog/the-invoice-isnt-the-problem-the-unresolved-query-is

📞 0333 005 2655

Address

Maldon

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+443330052655

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