INcharge Services

INcharge Services ๐Ÿ’ท Helping small businesses get paid on time
Credit Control | Invoicing | Sales Ledger

Thinking about outsourced credit control? These are probably the questions stopping you.
26/05/2026

Thinking about outsourced credit control? These are probably the questions stopping you.

Does any of this sound familiar?1๏ธโƒฃ You donโ€™t know how many invoices are overdue right now2๏ธโƒฃ Your follow-up emails star...
14/05/2026

Does any of this sound familiar?

1๏ธโƒฃ You donโ€™t know how many invoices are overdue right now
2๏ธโƒฃ Your follow-up emails start with an apology
3๏ธโƒฃ Thereโ€™s money youโ€™ve mentally written off but never properly chased
4๏ธโƒฃ A great month of work doesnโ€™t show up in your bank account
5๏ธโƒฃ You avoid chasing good clients because it feels awkward

These are patterns not failures. And theyโ€™re fixable.

The fix isnโ€™t willpower. Itโ€™s a process.

Weโ€™ve written a full guide on all five - link in the comments.

The late payment legislation that landed earlier this year was welcome news for small businesses.But here's what it stil...
07/05/2026

The late payment legislation that landed earlier this year was welcome news for small businesses.

But here's what it still can't do:

โšก Send your follow-ups
โšก Chase clients who go quiet
โšก Replace a consistent weekly process

The businesses that benefit are the ones already on top of their credit control.

We've put together a plain English guide to what the legislation actually covers - and what you need to do to make it work for you.

Check it out here: https://www.inchargeservices.co.uk/blog/the-uk-late-payment-legislation-2026-what-it-means-for-small-businesses

New month. Fresh start?If you've been putting off looking at what's outstanding, now is a good time.Pull up your aged de...
04/05/2026

New month. Fresh start?

If you've been putting off looking at what's outstanding, now is a good time.

Pull up your aged debt report and look at anything sitting beyond 30 days.

You're probably going to find the same names you saw last month....and the month before. That pattern matters.

Late paying customers don't change their behaviour on their own. They change it when something changes for them - when they experience consistent, professional follow up every single month, without fail.

One email this week won't fix it. But it's the start of a process that will.

If you'd like a framework for running that process properly, the Credit Control Foundations Kit is available at inchargeservices.co.uk/shop/p/credit-control-foundations-kit

And if you're ready to hand it over entirely, that's what INcharge is here for.

๐—ฆ๐—ฒ๐—ป๐—ฑ๐—ถ๐—ป๐—ด ๐—ถ๐—ป๐˜ƒ๐—ผ๐—ถ๐—ฐ๐—ฒ๐˜€ ๐—ถ๐˜€ ๐˜๐—ต๐—ฒ ๐—ฒ๐—ฎ๐˜€๐˜† ๐—ฝ๐—ฎ๐—ฟ๐˜.It's the follow-up that ties most business owners in knots.You don't want to seem desp...
29/04/2026

๐—ฆ๐—ฒ๐—ป๐—ฑ๐—ถ๐—ป๐—ด ๐—ถ๐—ป๐˜ƒ๐—ผ๐—ถ๐—ฐ๐—ฒ๐˜€ ๐—ถ๐˜€ ๐˜๐—ต๐—ฒ ๐—ฒ๐—ฎ๐˜€๐˜† ๐—ฝ๐—ฎ๐—ฟ๐˜.

It's the follow-up that ties most business owners in knots.

You don't want to seem desperate. You don't want to damage the relationship. So you waitโ€ฆ and waitโ€ฆ and hope the money will just magically appear in your bank account.

๐—œ ๐—ฏ๐˜‚๐—ถ๐—น๐˜ ๐˜๐—ต๐—ฒ ๐—–๐—ฟ๐—ฒ๐—ฑ๐—ถ๐˜ ๐—–๐—ผ๐—ป๐˜๐—ฟ๐—ผ๐—น ๐—™๐—ผ๐˜‚๐—ป๐—ฑ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€ ๐—ž๐—ถ๐˜ ๐—ณ๐—ผ๐—ฟ ๐—ฒ๐˜…๐—ฎ๐—ฐ๐˜๐—น๐˜† ๐˜๐—ต๐—ถ๐˜€ ๐˜€๐—ถ๐˜๐˜‚๐—ฎ๐˜๐—ถ๐—ผ๐—ป.

It gives you a proper process to follow - email templates, phone scripts, and a step-by-step framework so you always know what to do next.

๐—”๐—ป๐—ฑ ๐—ถ๐˜ ๐—ฐ๐—ผ๐—บ๐—ฒ๐˜€ ๐˜„๐—ถ๐˜๐—ต ๐˜๐˜„๐—ผ ๐—ฏ๐—ผ๐—ป๐˜‚๐˜€๐—ฒ๐˜€ ๐—ถ๐—ป๐—ฐ๐—น๐˜‚๐—ฑ๐—ฒ๐—ฑ:

โ†’ The 30-Day Credit Control Reset - just 10โ€“15 minutes a day to rebuild your confidence and your cashflow
โ†’ The INcharge Credit Control Tracker - so nothing gets lost and no invoice is forgotten

No more guessing. No more awkwardness. Just consistency.

It's ยฃ250. And if you ever decide to hand your credit control over to me entirely, the full cost comes off your first month. No conditions.

I'll pop the link in the comments

Does invoice chasing stress you out or have you found a way to make peace with it?

๐—•๐—ถ๐—ด ๐—ฐ๐—ผ๐—บ๐—ฝ๐—ฎ๐—ป๐—ถ๐—ฒ๐˜€ ๐—ด๐—ฒ๐˜ ๐—ฝ๐—ฎ๐—ถ๐—ฑ ๐—ณ๐—ถ๐—ฟ๐˜€๐˜. ๐—ฆ๐—บ๐—ฎ๐—น๐—น ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€๐—ฒ๐˜€ ๐˜„๐—ฎ๐—ถ๐˜.Small businesses do brilliant work. They deliver on time, they care ...
16/04/2026

๐—•๐—ถ๐—ด ๐—ฐ๐—ผ๐—บ๐—ฝ๐—ฎ๐—ป๐—ถ๐—ฒ๐˜€ ๐—ด๐—ฒ๐˜ ๐—ฝ๐—ฎ๐—ถ๐—ฑ ๐—ณ๐—ถ๐—ฟ๐˜€๐˜. ๐—ฆ๐—บ๐—ฎ๐—น๐—น ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€๐—ฒ๐˜€ ๐˜„๐—ฎ๐—ถ๐˜.

Small businesses do brilliant work. They deliver on time, they care about their clients, and they deserve to be paid properly. But they're often the ones at the back of the queue because they don't have a dedicated credit control function pushing for them.

That's why I set up INcharge.

To give smaller businesses the same professional, consistent credit control that the big corporates take for granted. To make sure their invoices don't get deprioritised. To be the person in their corner, making sure they get paid.

This week, I'm launching the Credit Control Foundations Kit - everything a small business owner needs to take control of their sales ledger, for the first time or the first time ๐—ฝ๐—ฟ๐—ผ๐—ฝ๐—ฒ๐—ฟ๐—น๐˜†.

Have you ever felt like your invoices get pushed to the bottom of the pile? I'd love to hear your experience.

.

Do you avoid looking at your aged debt report? You're not alone. ๐—œ๐˜'๐˜€ ๐—ป๐—ผ๐˜ ๐—น๐—ฎ๐˜‡๐—ถ๐—ป๐—ฒ๐˜€๐˜€. ๐—œ๐˜'๐˜€ ๐—ป๐—ผ๐˜ ๐˜๐—ต๐—ฎ๐˜ ๐˜†๐—ผ๐˜‚ ๐—ฑ๐—ผ๐—ป'๐˜ ๐—ฐ๐—ฎ๐—ฟ๐—ฒ. ๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—ฎ...
01/04/2026

Do you avoid looking at your aged debt report?
You're not alone.

๐—œ๐˜'๐˜€ ๐—ป๐—ผ๐˜ ๐—น๐—ฎ๐˜‡๐—ถ๐—ป๐—ฒ๐˜€๐˜€. ๐—œ๐˜'๐˜€ ๐—ป๐—ผ๐˜ ๐˜๐—ต๐—ฎ๐˜ ๐˜†๐—ผ๐˜‚ ๐—ฑ๐—ผ๐—ป'๐˜ ๐—ฐ๐—ฎ๐—ฟ๐—ฒ. ๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—ฎ๐—ด๐—ฒ๐—ฑ ๐—ฑ๐—ฒ๐—ฏ๐˜ ๐—ฟ๐—ฒ๐—ฝ๐—ผ๐—ฟ๐˜ ๐—ท๐˜‚๐˜€๐˜ ๐—ต๐—ฎ๐˜€ ๐—ป๐—ผ ๐—ถ๐—ป๐˜€๐˜๐—ฟ๐˜‚๐—ฐ๐˜๐—ถ๐—ผ๐—ป๐˜€.

Most business owners aren't ignoring it because they've given up. They're ignoring it because opening it raises more questions than it answers.

โšก Which invoice do you chase first?
โšก What do you say when they don't reply?
โšก How many times is too many times?

Without a system, every chase feels like you're starting from scratch.

I'm building something to change that. More coming soon. ๐Ÿ‘€

๐—จ๐—ž ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€๐—ฒ๐˜€ ๐—ฎ๐—ฟ๐—ฒ ๐—ผ๐˜„๐—ฒ๐—ฑ ๐—ฎ๐—ป ๐—ฒ๐˜€๐˜๐—ถ๐—บ๐—ฎ๐˜๐—ฒ๐—ฑ ยฃ๐Ÿฒ๐Ÿญ ๐—ฏ๐—ถ๐—น๐—น๐—ถ๐—ผ๐—ป ๐—ถ๐—ป ๐—ผ๐˜ƒ๐—ฒ๐—ฟ๐—ฑ๐˜‚๐—ฒ ๐—ถ๐—ป๐˜ƒ๐—ผ๐—ถ๐—ฐ๐—ฒ๐˜€. Let that sink in. ยฃ61 billion sitting in unpaid inv...
31/03/2026

๐—จ๐—ž ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€๐—ฒ๐˜€ ๐—ฎ๐—ฟ๐—ฒ ๐—ผ๐˜„๐—ฒ๐—ฑ ๐—ฎ๐—ป ๐—ฒ๐˜€๐˜๐—ถ๐—บ๐—ฎ๐˜๐—ฒ๐—ฑ ยฃ๐Ÿฒ๐Ÿญ ๐—ฏ๐—ถ๐—น๐—น๐—ถ๐—ผ๐—ป ๐—ถ๐—ป ๐—ผ๐˜ƒ๐—ฒ๐—ฟ๐—ฑ๐˜‚๐—ฒ ๐—ถ๐—ป๐˜ƒ๐—ผ๐—ถ๐—ฐ๐—ฒ๐˜€.

Let that sink in.

ยฃ61 billion sitting in unpaid invoices across the country.

For SMEs, the average wait for payment is 27 days beyond agreed terms.

That means:

โšก Delayed supplier payments
โšก Missed growth opportunities
โšก Stress. Anxiety. Sleepless nights.

Late payment isn't an inconvenience. It's a structural threat to small businesses.

And yet the majority of business owners still handle it themselves - inconsistently and reluctantly.

There's a better way to run your sales ledger. And it doesn't have to be expensive.

What's your average wait time for payment? Let me know...

You delivered the work. You sent the invoice. So why haven't you been paid?Late payment isn't just frustrating, it's a c...
26/03/2026

You delivered the work. You sent the invoice. So why haven't you been paid?

Late payment isn't just frustrating, it's a cash flow crisis waiting to happen.

And yet most business owners deal with it by:
โšก๏ธ Sending a polite nudge and hoping for the best
โšก๏ธ Chasing awkwardly and worrying about damaging the relationship
โšก๏ธ Writing it off and moving on

None of these are a strategy.

At INcharge Services, we take that awkward chasing completely off your plate - professionally, calmly, and without damaging a single relationship.

If unpaid invoices are becoming a pattern, it's time to talk.



Drop me a message to book a free 30-min call.

"I don't want to damage the relationship..."This is the sentence I hear most often from business owners. And I completel...
25/03/2026

"I don't want to damage the relationship..."

This is the sentence I hear most often from business owners.

And I completely understand why.

You've worked hard to build trust with your customers. The last thing you want is for an awkward invoice conversation to undo all of that.

Here's the truth though: professional, consistent credit control actually PROTECTS relationships.

Because when payment expectations are clear, communication is calm, and follow-ups are timely - there's no room for misunderstanding or resentment.

It's the ad hoc chasing - the delays, the awkward silences, the last minute scramble - that actually puts relationships at risk.

We do this differently.

Has the 'I don't want to upset them' fear ever cost you money?

Address

Maldon

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+443330052655

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