04/06/2025
🛠️ The Results Are In…
Over the past 12 months, 65%+ of our print device fault calls have been resolved remotely by our expert helpdesk team - no on-site visit required!
💡How is this possible?
It’s all thanks to intelligent IoT-enabled print technology and our 24/7 device monitoring. 📡
🔍 Here’s how it works:
🧠 120+ built-in sensors continuously collect real-time data on device performance, diagnostics, and alerts.
🌐 This data is processed through our Managed Print Services (MPS) platform.
⚙️ Our team can automatically update firmware, diagnose issues, and even fix faults remotely, often before users even notice a problem.
📊 Advanced analytics help us spot trends, optimize performance, and deliver proactive support.
The result? Less downtime, faster fixes, and a smoother print experience for your business.
💡 Smarter devices. Smarter service.