05/10/2026
Before you decide that your social media manager isn't doing enough, it's worth asking yourself a rather important question: what did you actually want them to achieve?
Are you looking for more followers, likes, engagement or bookings? Think about whether you want more people discovering your salon, more awareness of a particular treatment or more enquiries about training. These are all legitimate goals, but they aren't the same goal, and a social media manager can't build an effective strategy around a target that hasn't been properly defined.
A salon with 2,000 followers might be doing brilliantly if those followers are local, engaged and regularly turning into paying clients. Another salon with 10,000 followers could be getting very little from social media if most of those people are nowhere near the business and never intend to book.
This is why good social media management is about much more than putting a few posts on Facebook and Instagram each week. Your manager needs to understand what you're trying to achieve, who you're trying to reach and what you want those people to do when they find you. From there, they can work out what content you need, what platforms make sense, what needs testing and which numbers actually matter.
If you're not sure whether your social media is working, don't just look at how many likes your latest post got. Ask whether it is helping you achieve the thing you hired someone to achieve in the first place. Your social media manager can't hit a target you haven't given them.
If you're thinking about outsourcing your salon's social media, or you're not convinced your current strategy is doing what it should, get in touch with UK Beauty and let's talk about what you actually need.