Sound Marketing

15/10/2026

Audio production. Script writing. On-hold messaging. IVR prompts. Licensed music. Digital signage.

Individually, they're valuable tools.

Together, they create a more connected customer experience.

For almost 30 years, we've been helping organisations communicate clearly, professionally and consistently across every customer touchpoint.

12/10/2026

Your customers hear more than silence.

When a caller is placed on hold, every second shapes their perception of your business.A strong audio marketing message is about much more than filling time with music or silence. It's an opportunity to reassure, inform and engage customers while they wait.

By aligning your on-hold messaging with your brand's tone of voice, current promotions and key services, you can create a more consistent customer experience and make those valuable moments count while you have the customers attention already.

Thoughtful, professionally produced audio marketing helps your business stay memorable long after the call has ended.

How often do you review the messages your customers hear when they call?

08/10/2026

Since 1997, we've been helping businesses connect with their customers through professional audio marketing and more recently through digital signage solutions.

Our very first customer was American Express, and today we're proud to work with organisations of all sizes, from large national brands such as Stellantis &You and Lovett Care Group to independent local businesses like Alert Systems, Alpha Rod and Beechfield House. No matter the size of the project, every customer receives the same level of service and attention.

While the technology has evolved over the years, one thing hasn't changed: our commitment to exceeding our customers' expectations.

We're looking forward to being more active here and connecting with businesses across the UK.

14/09/2026

The team did a fantastic job recently to get a huge number of productions swiftly completed, and back with the customer. Thank you to Katie for the lovely review!

29/07/2026

Ever heard an AI voice that’s almost human?

That odd emphasis.

That slightly strange pause.

That emotion that doesn’t quite feel right.

Your customers notice.

🎙️

Keep your callers engaged and informed with SoundM's on-hold audio. Our team of experienced studio engineers specializes in creating bespoke, branded on-hold audio that represents your business and leaves a lasting impression on your customers. Enhance your customer's audio journey with SoundM's exc...

21/07/2026

🏆 We Have a Winner! 🏆

Congratulations to Tracey, who won our FIFA World Cup sweepstake after drawing the eventual champions, Spain! 🇪🇸⚽

Here she is collecting the prize pot and celebrating her winning team.

Thanks to everyone who took part and helped make it a fun competition for the team.

👏 Well done, Tracey!

16/07/2026

Yesterday, we went for a lovely little team lunch at Doubles in Melksham. As you can imagine, the pizzas were amazing!

03/06/2026

⚽🌍 Let the games begin! 🌍⚽

Today at Sound Marketing, the team picked their countries for our World Cup sweepstake… and the competition is already heating up! 🔥

From big favourites to surprise picks, everyone’s backing their team and aiming for sweepstake glory 🏆

Who do you think will take the win? 👀

29/05/2026

We asked one of our customers to provide some feedback on how they've found their experience with our digital signage product.

If you're looking for a way to showcase your products in store to customers then check out the link below for more details!

https://soundm.com/audio-services/in-store-audio/digital-signage

07/05/2026

🤖 AI can read a script.

🎙️ A human can read a moment.

That slight warmth in the voice.
That natural pause.
That reassuring tone.

Your phone system is often your first impression.

Make it human.

Keep your callers engaged and informed with SoundM's on-hold audio. Our team of experienced studio engineers specializes in creating bespoke, branded on-hold audio that represents your business and leaves a lasting impression on your customers. Enhance your customer's audio journey with SoundM's exc...