22/07/2025
If you are designing training, here are 6 steps to make your content more inclusive:
Use Plain English in Training Course
Avoid jargon, complex descriptions and expressions, such as ‘kill two birds with one stone’ in your training. The audience may include people with English as a second language, people with neurodivergence and people with low literacy levels. Therefore, clear and simple language is the way to increase understanding.
Use Inclusive Language with Delegates
Keep up to date with what is socially and culturally acceptable and make no assumptions. So, if you are unsure about what’s appropriate, ask.
Use a Range of Training Material Formats
A variety of learning resources will help to cement key information. To appeal to different learning styles, include audio-visual elements, group discussions, activities, a workbook or a handout.
Make All Formats Accessible
Add subtitles and/or printed transcripts for video, use icons and infographics to share data, print handouts in larger font sizes or provide documents as a PDF, which can be read using screen readers.
Ask Open Questions
Specifically, ask questions relating to delegates’ experiences of the points you are making. This helps tailor the course and make it more relevant to delegates. It also provides a forum for discussion, idea sharing and feedback. I believe that peer learning is a valuable element in any training session, as the trainer will never have all the answers.
Don’t Force Participation in Training Activities
Training activities are a great way to break up the course and help delegates experience or explore the point you are making. However, not everyone will be comfortable about getting involved. You can encourage interaction but don’t force the point if someone is reluctant.
Use Accessibility Features
Becoming familiar with accessibility features that can be used for in-person or virtual training is an effective way to make your courses more inclusive.
Follow the link in the comments to find out more about creating inclusive training spaces.