17/02/2023
CULTURE MATTERS - GROWTH MINDSETS
Often our colleagues have more strengths than were initially apparent at point of recruitment, people really are greater than they think. When those become known, leaders should encourage them whenever possible. If you hired someone as an administrative assistant and find out they have an affinity and talent for writing, find ways for them to help with a marketing campaign or writing a piece in the company newsletter or for the website.
I always remember sitting in a company induction, after commencing a new role and the CEO came in to meet everyone and share some words of encouragement. One of the things he said was, go make some mistakes, in fact if you don’t make a mistake in your first 6 months here, this might not be the company for you. Mistakes, missteps, and unintended consequences were celebrated, both for the learning that they brought but also for the bravery it instilled in the workforce, the entrepreneurial spirit, to try something new, share ideas, step outside of your comfort zone even if it didn’t work out as they hoped.
EASY ACTION
Instead of chastising someone for making a mistake, discuss what they learned from it, something positive that came from it and opportunities to do better next time.
STEP IT UP
Work with your team on having a growth mindset, this allows us to look at areas where we can grow, rather than where we feel we have failed or have no aptitude. What we tell ourselves is so important, be mindful of the language you use, be kind and if it helps imagine you are talking to the 5-year-old you. We’re typically kinder to that version of ourselves, and unlikely to say, “you are so disorganised!” and more likely to say “let’s work on our organisational skills”
ACTIVITY
Be the Change
At the beginning of this month, ask the team to think of an area where things could be improved at work. It can be a physical space or an effort in creating a better culture, for instance, making the break room more inviting by adding colour, or the office environment tidier etc. Task each person (or ask for volunteers) with something they are going to do to make the improvements happen and encourage team members to work with each other towards the end goal. At the end of the month, celebrate accomplishing the task!