GoFibre - Northumberland

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GoFibre - Northumberland This is your hub for full fibre broadband updates, all the details on how we’re supporting your community, and invites to our events. P.S.

We’re here to connect you, not just online, but with the people and places that make your area thrive. Welcome to GoFibre Northumberland, your local pit stop for all things full fibre and full of community spirit. We’re not just here to bring you ultra-fast, ultra-reliable broadband (though we do that really well). We’re here to be part of Northumberland life by supporting local charities, celebrating community wins, and making sure everyone feels connected, online and off. Our story started in a wee town called Duns in the Scottish Borders, and we’ve kept that local heart ever since. Whether it’s sponsoring grassroots sports, funding local charities through our GoFurther Fund, or helping people build essential skills, we’re all about leaving a legacy that goes beyond the full fibre in the ground. This page will give you:

📢 Updates on our broadband rollout and service improvements in your area

🎉 Invitations to local events and community activities

💬 Stories from the people and places that make Northumberland tick

💡 Tips and info to help you get the most out of full fibre

We’re proud to live and work in the communities we serve, and we’re always up for a chat so give us a follow, drop us a message, and let’s connect. Don’t forget to look out for us popping up in your area

Not all fibre broadband is quite what it seems.You’ve probably heard of full fibre and part fibre. They sound pretty sim...
23/10/2026

Not all fibre broadband is quite what it seems.

You’ve probably heard of full fibre and part fibre. They sound pretty similar, but there’s a wee difference worth knowing about. With part fibre, the fibre usually stops at the green cabinet down your street, and the old copper phone line takes over for the last stretch to your home. Full fibre is fibre all the way to your door, with no copper in between.

That last little stretch can make a big difference to the speeds you get at home. So next time you’re comparing deals, check whether it says “full fibre” or “part fibre”. Because when it comes to fibre, the last bit matters, and ours is fibre the whole way right to your door.

“What’s that grey box on my wall?”It’s where your full fibre arrives at your home. The fibre cable comes from the street...
15/10/2026

“What’s that grey box on my wall?”

It’s where your full fibre arrives at your home. The fibre cable comes from the street, either down from a telegraph pole or up from underground, and finishes in that grey box. Inside it, our engineer joins it to a second fibre cable, which goes through a small 10mm hole in your wall and into the house.

Indoors, that cable plugs into a small box called the ONT (optical network terminal). The ONT turns the light signal coming down the fibre into something your router can use, and the router does the Wi-Fi bit.

So the grey box is basically the front door for your broadband. It protects the join where the cable reaches your home, which helps stop problems further down the line.

Best thing to do with it? Leave it be.
If it ever gets knocked or damaged, give our team a shout on 0800 059 0980.

2.4GHz or 5GHz? What's the difference?Your router has two Wi-Fi bands and they're both good at different things.Think of...
14/10/2026

2.4GHz or 5GHz? What's the difference?

Your router has two Wi-Fi bands and they're both good at different things.

Think of them as two runners. 5GHz is the sprinter. Quick off the mark and better over shorter distances.

2.4GHz is the marathon runner. Not quite as speedy, but it goes further and handles walls a little better.

The good news? You don't usually need to worry about choosing between them. Your router and devices generally sort that out for you.

But sometimes, a gadget needs a little help. Some smart home devices, like doorbell cameras and older bits of tech, only support 2.4GHz. Which might explain why something's refusing to connect.

And if that's happening, we've got you covered. You can set up a separate Wi-Fi network yourself through the GoFibre app if you've got one of our Standard or Advanced routers.

And if you'd rather leave the technical bits to us, that's okay too, give our lovely Customer Support team a call on 0800 059 0980. They can sort it remotely, so you don't have to fiddle with any settings.

A great install starts with good training and good people.“Professional, knowledgeable and polite.” Exactly how it shoul...
05/10/2026

A great install starts with good training and good people.
“Professional, knowledgeable and polite.” Exactly how it should be.

Cheers for the lovely review, Steve. 💚

04/10/2026

Rhys says the best part of being in Field Sales is helping people save money. Seeing someone realise they could be saving £20 or £30 a month, and what they could do with it, makes it all worthwhile. 💚

And right now, there’s an even better conversation starter: new customers joining GoFibre pay nothing until 2027. 🤯

Fancy joining the team?
Apply here 👉 https://eu1.hubs.ly/H0yPhZ60 (https://eu1.hubs.ly/H0yPhZ60))

Fast connection, smooth install and a friendly face. We’ll take that.Great to hear everything went smoothly, Peter. Than...
28/09/2026

Fast connection, smooth install and a friendly face. We’ll take that.
Great to hear everything went smoothly, Peter. Thanks for the lovely review. 💚

We recently visited Berwick Animal Rescue Kennels and spent the morning learning about the incredible work the team does...
24/09/2026

We recently visited Berwick Animal Rescue Kennels and spent the morning learning about the incredible work the team does to support animals in need.

Our Customer Service Agent, Michael, visited to thank the team for their dedication and to see the fantastic work taking place behind the scenes. It was an inspiring and emotional day, hearing first-hand about the journeys many of the dogs and cats have been on before arriving at the kennels.

Take a look at some of the lovely faces currently waiting for a new home. Could one of them be your perfect match? 🐶🐱

P.S. can we take a moment to appreciate Darcy the English Bulldog's modelling skills? 📸😍

19/09/2026

Fancy a job where you can own your day AND your earning potential?

We’re growing our Field Sales team across Scotland and the North of England, with full-time and part-time opportunities available.
Full-time roles come with £50k OTE and uncapped commission. Yep, you heard that right, uncapped! Plus a company car, fuel card and plenty more.

Like the sound of it? 💚
Apply here 👉 https://eu1.hubs.ly/H0ys9_50

17/09/2026

A little further shouldn’t mean left behind.
That’s why we’re building full fibre across rural communities, helping more homes and businesses stay connected to the people, work and everyday things that matter.

Because where you live shouldn’t mean settling for less. 💚

14/09/2026

A bit of Scottish drizzle isn’t usually enough to send your Wi-Fi crawling. While water can absorb and weaken radio signals, normal rainfall isn’t usually the main culprit when your Wi-Fi feels slow.

So if your connection suddenly feels sluggish when the rain starts pouring, there’s probably more going on than the weather. Router placement, walls, interference and what everyone at home is doing online can all affect your Wi-Fi experience.
Myth busted. Well… mostly. Got another broadband question? Drop it below. 👇

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